The International Paintball Group Reviews 423

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

My partner and I bought tickets in 2019 on the promise that a location would be opening in Winnipeg(supposedly) in spring 2020. This location never opened and there is no opening date for the foreseea... See more

Rated 5 out of 5 stars

Purchased an experience package from a guy named Jeran in London... Sounded Aussie, lovely geezer, sorted me out proper!... We played 2 weeks ago at Billericay in Essex. I've never had that... See more

Company replied

Rated 1 out of 5 stars

SCAMMERS!!! STAY AWAY Act like they are giving you a deal, when infact it's the same price for everyone, everyday (illegal) also thinks there female staff should dress sexy like Laura Croft (sexies... See more

Rated 1 out of 5 stars

Extremely misleading!!!! This company is to be avoided at all costs. Sketchy terms and conditions, misleading offers, tons of lies about their services, extra charges for refunds and additional f... See more

Company details

  1. Paintball Store
  2. Hobby Store

Information provided by various external sources

We have extensive experience in promoting quality paintball centres to customers, with thousands of people playing paintball every week. We aim to introduce the thrilling, high voltage action of paintball to the lives of as many people around the world as possible. With International Paintball Group your safety, value for money and need for adrenaline-pumping action are in safe hands.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

423 reviews

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Rated 1 out of 5 stars

Extremely poor service have been trying…

Extremely poor service have been trying to contact them for a refund over a month via email / and promised to get a call back from Michael the manager on numerous occasions. A month has passed and yet to hear back. Their excuse is their extremely busy of covid 19. Just an excuse! a month is not acceptable. Asked for the complaint procedure only to be told Michael is the manager but surely there is someone above him. To top it off the employee hung up on me when I asked for the complaint procedure. Absolutely appalling and unprofessional. Will never use again! Should've read the reviews first!

October 26, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM company

SCAM company
They just stealing your money
Avoid them. I bought tickets for my children, then we discovered that company does not exist anymore.
It is SCAM

September 29, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM!!!

SCAM SCAM SCAM!!!

Please be aware of this firm! I purchased an (expensive) package from them before COVID and as the package is due to expire, I called to see if this could be lengthened to give me time to get something arranged. They told me this was impossible without paying more money as per the terms and conditions which is disgusting to hear that they will hold me to those conditions considering I have already committed £70 to them at this stage...and wasn't asking for a refund.

Disgusting service & I will do my utmost to insure that nobody I know ever uses this firm!!!

September 8, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM ARTISTS

SCAM ARTISTS! Booked & paid for a party for my 11 & 13 year old & it didn’t go ahead on 16th August due to COVID. Asked for a refund as I’m a single parent & can not afford to loose this money. They refused. I’m in the process of taking legal action against them!

August 27, 2020
Unprompted review
Rated 1 out of 5 stars

Bought a pkg for my Grandson last…

Bought a pkg for my Grandson last Christmas and due to covid there is no way to contact them. I sent an email and one has gotten back to me. I want my money back but doubt that's going to happen. What a terrible company! Big scam. Do not buy from these people. 😡

August 14, 2020
Unprompted review
Rated 1 out of 5 stars

Complete scam - Winnipeg location

Bought the "package" two years ago for my son's xmas present. That following year, the Winnipeg location was supposedly not open yet due to permit issues, as they were relocating, supposedly. The next year, same excuse. Phone number is disconnected. Want to get my money back but I doubt that will happen. I believe they sell and sell without any intention of following through.

July 27, 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Price scam - lots of promoters on uni campus. Absolute rip off

July 26, 2020
Unprompted review
Rated 1 out of 5 stars

Fell for the bait

Jeez. I only bought these because it seemed like an incredibly good deal. Never did these people tell their customers about the details of the hidden fees, nor about the fact that they're just a third-party vendor. They might've technically "told" me it, but being the excellent social manipulators they are, they gloss over it and give the general tone that it's just $90.

But right now that's not even my concern. The main concern right now is that this business is now closed due to COVID-19 and they're pretty much doing the best they can to AVOID refunding their customers. For one, the main phone number for IPG is down. And calling the new number posted on IPGCA's FB page did nothing. The lady only said that they'll have someone else to call me back about the issue, as if that's ever going to happen.

The fact is that these sneaky a$$ MFers stole our money. I hope someone will expose their fraudulent untransparent practices and put them (the people at the top) behind bars. Perhaps I may be the first person to do so.

Would give -100 stars if I could.

July 21, 2020
Unprompted review
Rated 1 out of 5 stars

what a waste of time

what a waste of time. the cost of ticket books ... and then having to pay more when you get there to play as you are not allowed to bring your own gear to use. length of time x total amount of money spent / the actual enjoyment earned = waste of resources.

Do not invest in this company!!!! Run away!

July 17, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY they rip me off ,i was…

SCAM COMPANY they rip me off ,i was very sad and upset because they aboard you and promise you the world until make the purchase after you pay and try to make the phone call to book the day here starts the nightmare, they start to charge more money something you didn't agree and you were not told when you're paying for the tickets.This was supposed to be for my son's birthday and they ruin it they didn't even felt sorry and return my money back.
I don't recommend at all ,worst company ever..

June 28, 2020
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM!

ITS A SCAM!! SEE JOE LYCETTS Channel 4 video on Youtube!

They sell tickets with questionable and illegal selling tricks. Tickets are laughable cheap. Much more has to be paid on arrival when arriving at the range.

BEWARE DONT BUY TICKETS.

June 18, 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Watch Joe Lycett. Lied about discounts. Spoke to the paintball centre. Book direct the sites give better deals direct with having to pay these con artist middle men. Hopefully trading standards will take them out shortly

May 30, 2020
Unprompted review

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