Through no fault of Ironmongery direct. The courier company, delived my parcel, to heavens knows where. Any way emails sent were quickly responded to, and the situation was swiftly resolved.5 stars ar... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Needed replacement kick plates for church hall. Ironmongery direct had a great range, all the sizes I needed at good prices and a very reasonable delivery charge. Fast delivery too. 100% satisfied a... See more
Company replied
I placed my first order with ironmongery direct Monday 3rd August and items delivered as promised following day by DPD in advised slot.Very pleased with my order of door furniture,good value,excellent... See more
Company replied
Absolutely BRILLIANT HEAVY brass knobs! And a very good price! Extremely pleased! Buy these. You will not be disappointed!! Arrived within a day too! Thank you Ironmongery Direct! Shame all the... See more
Company replied
Company details
- Hardware Store
- Business to Business Service
- Distribution Service
- Equipment Supplier
- Industrial Equipment Supplier
- Wholesaler
About IronmongeryDirect
Written by the company
As the UK’s leading online ironmongery specialist with over 50 years of trusted experience, we provide market-leading fast and reliable delivery, outstanding customer service, and an exceptional product range.
Reasons to Shop with us...
Written by the company
- Free Next Day Delivery
- Order by 9:00pm for next day delivery (4pm on Saturdays). Plus, it's FREE on all orders over £55 (ex VAT).
- Exceptional Product Range
- Specialist ironmongery range, with over 19,000 products in stock. Including exclusive brands, offering unbeatable value, with quality guaranteed.
- Outstanding Customer Service
- Our UK contact centre is open 6 days a week, with expert staff qualified by the Guild of Architectural Ironmongers.
Contact info
United Kingdom
- sales@ironmongerydirect.com
- www.ironmongerydirect.co.uk
4.5
Excellent
101K reviews
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This is the second time I have used…
This is the second time I have used Ironmongery Direct. The choices are varied the prices decent and the delivery service is fast and efficient.
July 21, 2026
Reply from IronmongeryDirect
Hi,
Thank you for taking the time to leave such a great review.
I’m delighted to hear that you’ve been happy with the variety of choice, our pricing, and the speed and efficiency of our delivery service.
It’s always fantastic to welcome returning customers, and we really appreciate your continued support and recommendation.
Thank you again, and we look forward to helping you with your next project.
Thanks
Sarah
As a carpenter I use ironmongery direct…
As a carpenter I use ironmongery direct frequently. Great service, quick delivery.
June 21, 2026
Reply from IronmongeryDirect
Hi Sebastian,
Thank you for taking the time to leave us a great review.
I’m delighted to hear that you use IronmongeryDirect regularly for your carpentry work and that you continue to receive great service and quick deliveries from us.
We really appreciate your continued support and it’s fantastic to know that we are your go to supplier for your projects.
Thank you again, and we look forward to helping you with your future orders.
Thanks
Sarah
Reply from IronmongeryDirect
We're so happy to hear that your order arrived on time! Thank you for your positive feedback; we appreciate it greatly.
Reply from IronmongeryDirect
We appreciate your positive feedback and 5-star review! We're so happy you were pleased with our pricing and speedy delivery.
Another speedy delivery of a decently priced product.
Another speedy delivery of a decently priced product. A good door lock to replace another broken one, although as always seems to be the case when replacing locks you get all the noted measurements of case size, centres and backset right but the distance between latch bolt and lock is different on the replacement! A manufacturer issue as they should also show that measurement so not Ironmongery Directs fault.
July 25, 2026
Reply from IronmongeryDirect
We're glad to hear you received your product quickly and found it to be a good value. We understand the frustration that can arise when replacement parts don't perfectly align, even with careful measurements. We appreciate you highlighting this common issue with lock replacements, and we'll certainly consider your feedback regarding additional measurements that could be provided by manufacturers. Thank you for your positive feedback!
What we ordered arrived on time and the…
What we ordered arrived on time and the product was goid
July 25, 2026
Reply from IronmongeryDirect
We're so pleased to hear that your order arrived on time and that you are happy with the product! Thank you for your wonderful feedback.
Firstly finding the hard to find screw eyes that I…
Firstly finding the hard to find screw eyes that I needed then good price and excellent delivery time
August 1, 2026
Reply from IronmongeryDirect
We're so pleased to hear you were able to find the specific screw eyes you needed! It's wonderful that you also found our pricing to be good and our delivery time excellent. Thank you for your positive feedback!
Reply from IronmongeryDirect
We're so happy to hear that your experience met your expectations and that everything arrived promptly! We truly appreciate you taking the time to share your positive feedback with us.
Excellent quality for such low cost…
Excellent quality for such low cost plus quick delivery made for excellent experience with Ironmongery Direct.
July 25, 2026
Reply from IronmongeryDirect
We're so pleased you had an excellent experience with us! We appreciate your positive feedback regarding the quality and quick delivery.
Prompt delivery
Prompt delivery, good quality item as described, would buy again from this store
July 16, 2026
Reply from IronmongeryDirect
We're so pleased to hear you're happy with the prompt delivery and the quality of your item! We appreciate your kind words and look forward to serving you again.
Reply from IronmongeryDirect
We're so pleased to hear you're happy with the prompt delivery! We appreciate your kind words and look forward to serving you again.
Good-value after-market product (copy…
Good-value after-market product (copy of over-priced Perko closer) prompt delivery, no hassle.
July 31, 2026
Reply from IronmongeryDirect
We're so pleased you found our after-market product to be good value and appreciated the prompt, hassle-free delivery. Thank you for your feedback!
Vast amount of items to choose from…
Vast amount of items to choose from easy to order and next day delivery
July 24, 2026
Reply from IronmongeryDirect
We're so pleased to hear you found a vast amount of items to choose from, that ordering was easy, and that you appreciated the next-day delivery! Thank you for your feedback.
Reply from IronmongeryDirect
We're so glad we could promptly resolve your delivery concern. Thank you for your kind words!
Reply from IronmongeryDirect
We appreciate your 5-star review! We're delighted to hear that you were pleased with our products, the service you received, and the promptness of our delivery.
Reply from IronmongeryDirect
We appreciate your 5-star review! We're so happy you were pleased with the easy transaction, good product, and fantastic quick delivery.
Fast delivery
Fast delivery, but hampered by a incompetent courier company. Would recommend, although I'm yet to use my purchase.
July 30, 2026
Reply from IronmongeryDirect
We're glad to hear about the fast delivery, but we're concerned about your experience with the courier. We appreciate you bringing this to our attention.
Absolutely perfect
Absolutely perfect. Products were perfect. Fast delivery. Absolutely no problems at all. highly recommended
July 24, 2026
Reply from IronmongeryDirect
We're so pleased to hear you're happy with our products and fast delivery! We appreciate your positive feedback and recommendation.
Reply from IronmongeryDirect
We appreciate your positive feedback! We are so happy you were pleased with the quality of the item and the efficient delivery.
Products exactly as described…
Products exactly as described reasonably priced and good free delivery. I would recommend they have a huge range of products to choose from. I will be using them again.
July 31, 2026
Reply from IronmongeryDirect
We appreciate your positive feedback! We're delighted to hear that our products were exactly as described, reasonably priced, and that you enjoyed our free delivery. We're also pleased that you found our range of products extensive and we look forward to serving you again.
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