I bought an over the rainbow bridge book for my grandson aged 4 who recently lost his dog Coco. They had been together since he was born, Coco was just 3 months older. It helped him tremendously. T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Item is perfect personalised book My Grandaughter will love this book for Easter Something to treasure & bring out every easter. Good quality , really nicely presented in a box & packaged w... See more
Company replied
I had a personalised blessing book made and I accidentally ordered 2 ! They amended and refunded almost instantly ! I received the book with a page stuck together and I reported this ! They sent me an... See more
Company replied
Beautiful book for my new baby Granddaughter, i love the story with all the personalisation and the beautiful bright colours and it will grow with her, as she gets older. I highly recommend these book... See more
Company replied
Company details
About I See Me!
Written by the company
I See Me! offers personalised books and gifts for children and adults for every occasion! We believe in developing the highest quality products and are committed to excellence. We aim to bring smiles of joy and delight by making each person feel special.
The goal of our books is to show each child how absolutely unique and special they are, to teach the child how to spell their name, and to build vocabulary skills.
We’re a small, but mighty crew of: designers, developers, marketers, account managers, customer service pros, and number crunchers. We hope that you enjoy the books and experience the joy!
Contact info
Brunel Rd, Newton Abbot, TQ12 4UH, Devon, United Kingdom
- 0800 048 9859
- customerservice-uk@iseeme.com
- www.iseeme.com/en-gb
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from I See Me!
We're glad you had a great experience with our product and service! Thank you for your positive feedback; it means a lot to us.
Best Wishes,
I See Me!
Beautiful
Beautiful can't wait to see my kids faces. The naughty elves went back to santa so they can have this gift early. So glad it came in time. Had a quick read I was full of smiles and tears. Thank you for making this story so special for us!
December 1, 2025
Reply from I See Me!
We're so glad the story arrived in time, and we appreciate you sharing your heartwarming experience. It means so much to us that our story could bring smiles and happy tears to your family. Thank you for your kind words!
Best Wishes,
I See Me!
An absolutely perfect gift
An absolutely perfect gift. Ordering and delivery was seamless. A beautiful book of high quality and i am very much looking forward to my grandchildren recieving it and enjoying it for years to come. Im sure they will🎄💖
December 1, 2025
Reply from I See Me!
We're happy to hear the ordering and delivery process was seamless. It's wonderful to know the book is a perfect gift and that your grandchildren will enjoy it for years to come. Thank you for your positive feedback!
Best Wishes,
I See Me!
The Night Before Christmas is a…
The Night Before Christmas is a beautiful, personal, magical gift for your young family, excellent quality paper. In previous years I have chosen a hard backed cover, unfortunately the pages have become detached. This year I have ordered three more updated books due to my family growing, this time soft cover, the quality is very good. I would highly recommend.
November 30, 2025
Reply from I See Me!
We're happy to hear that The Night Before Christmas is a magical gift for your family! We appreciate your feedback regarding the hardback covers and are glad the softcover books meet your expectations. Thank you for recommending our product.
Best Wishes,
I See Me!
RECEIVED SOMEONE ELSE'S BOOK
I have given only one star as I received the wrong book (the book was for someone else). So it's currently difficult to provide a more balanced review of the product. However, on contacting Customer Service, they were very helpful and apologetic. They have organised a new book to be printed and asked me to check back with them in 4 to 5 business days for the tracking. So the book will be late (which is a slight issue) but at least they will send another one out.
Update. I did receive the correct book in a relatively short time. However, the pages were stuck together and the first page was not stuck to the cover. On contacting the retailer, and with there being no time for a reprint (which they did offer), they did refund me very quickly. So if you have issues, their customer service is very customer focused and quick to respond and action any issues.
November 30, 2025
Reply from I See Me!
Thank you for sharing your feedback with us.
We are very sorry to hear that your delivery did not go as smoothly as it should have and that you received an incorrect order.
Please don't hesitate to reach out to us by email if you have any further feedback to share or require support.
Warm Regards,
I See Me!
Such a lovely keepsake xox
November 27, 2025
Reply from I See Me!
We are so happy you find it a lovely keepsake. Thank you for your wonderful feedback; it means so much to us.
Best Wishes,
I See Me!
Beautiful book
Beautiful book, unfortunately the cover had been put on upside-down, contacted them straight away and they immediately replaced it without any quibble, great company and very pleased with the replacement
November 23, 2025
Reply from I See Me!
We're happy to hear that you love the book! We appreciate you bringing the cover issue to our attention and are glad we could quickly send a replacement. Thank you for your positive feedback.
Best Wishes,
I See Me!
Absolutely beautiful book
Absolutely beautiful book
Bought for my granddaughter pictures are amazing. The book is very good quality will absolutely buy again from I see me
Thank you
November 30, 2025
Reply from I See Me!
We're happy to hear that the book's quality and pictures were amazing for your granddaughter! Thank you for your wonderful feedback; we appreciate your intention to buy from us again.
Best Wishes,
I See Me!
Great book made me laugh thanks
November 30, 2025
Reply from I See Me!
We're so glad that you enjoyed the book! Thank you for letting us know it made you laugh.
Best Wishes,
I See Me!
Very good quality book
Very good quality book and good story.Easy to order and quick delivery.My only small gripe is the book was slightly bent during delivery as the thin cardboard envelope was damaged but this is more to do with the postal service.
November 21, 2025
Reply from I See Me!
We're happy to hear you enjoyed the book and our service. We appreciate your feedback regarding the delivery condition and regret that the packaging was damaged. Please reach out to us at customerservice-uk@iseeme.com for a replacement as we do have a 100% guarantee for shipping damage.
Reply from I See Me!
Thank you so much for taking the time to share your review.
Your kind words are much appreciated, and we look forward to assisting you in the future.
Best wishes,
I See Me!
Reply from I See Me!
We're so happy you found the book lovely and fantastic! Thank you for sharing your positive experience with us; we appreciate it.
Best Wishes,
I See Me!
Brilliant loved it cant wait to read it…
Brilliant loved it cant wait to read it to.my granddaughter
November 29, 2025
Reply from I See Me!
We're so happy you loved it! We appreciate you sharing your excitement about reading it to your granddaughter.
Best Wishes,
I See Me!
Birth of twins
This book is a beautiful memento of the birth of the twins. My daughter and her partner are delighted.
The website provided lots of different options to choose from and I found it easy to use.
The book was posted directly to my daughter so very convenient.
It was gift wrapped very nicely and was delivered within a week.
Perfect
November 22, 2025
Reply from I See Me!
We're happy to hear that the book is a beautiful memento for the twins' birth and that your daughter and her partner are delighted. We're glad the website was easy to use and the direct posting and gift wrapping were convenient. Thank you for your positive feedback!
Best Wishes,
I See Me!
Reply from I See Me!
We're so happy to hear the grandchildren loved the book! Thank you for your wonderful feedback; we appreciate it greatly.
Best Wishes,
I See Me!
Excellent customer service
Excellent customer service. My parcel was lost and I was offered a replacement to be sent out right away
November 22, 2025
Reply from I See Me!
We are happy to hear that our customer service met your needs by offering a replacement for your lost parcel right away. We appreciate your positive feedback!
Best Wishes,
I See Me!
Amazing and very good quality
Amazing and very good quality, quick fast efficient delivery, in time for the 1st of December gifting to my grandchildren
Love the book love the quality would definitely recommend
Thank you
November 25, 2025
Reply from I See Me!
We're happy to hear that you found our product amazing and of good quality. We are so glad the delivery was quick and efficient, arriving in time for your grandchildren's gifting. Thank you for your
recommendation!
Best Wishes,
I See Me!
The book is for my granddaughter for a…
The book is for my granddaughter for a Christmas present, I’ve read it and found it very good and I’m sure my granddaughter who is 7 will love it,
Definitely an Amazing present I recommend.
November 21, 2025
Reply from I See Me!
We're happy to hear that you found the book very good! We appreciate you recommending it as an amazing present, and we are sure your granddaughter will love it. Thanks for your positive
feedback.
Best Wishes,
I See Me!
Reply from I See Me!
We appreciate you taking the time to share your thoughts! We're so happy you found the book beautiful. Thank you!
Best Wishes,
I See Me!
The process of customising the book was…
The process of customising the book was excellent. The preview was also excellent. I was kept informed of when I was to receive the book. And the final product is beautiful. So so pleased🥰 thank you 🙏
November 27, 2025
Reply from I See Me!
We're happy to hear that you found the customization process and preview excellent. We're so pleased that you love the beautiful final product and appreciate being kept informed. Thank you for your positive feedback!
Best Wishes,
I See Me!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.