iSpring Solutions, Inc. Reviews 359

Agent Polly understood my issue and quickly gave me the solution. I had called in previously and the agent did not understand my issue.

If the customer care does not know the answer you are in contact with technical support within seconds!

I am using the free trial for a school project. I am also an education coordinator and I am in love with iSpring Suite and all the things we can do with it from a simple PowerPoint. It is AMAZING. I may consider actually getting it for me if my institution doesn't purchase it. iSpring allows you to incorporate so many interactive and engaging tools, it is super easy to use to both build your project and also publish it. It is compatible with a lot of different LMSs.
By the way, Audrey from chat customer support was awesome, went above and beyond.

Hellen is so helpful and explain everything to me so clearly. Patient and polite

The quick support was a delightful experience.

Tina was extremely knowledgeable and helpful! I am trying to decide on an LMS to purchase and she gave me all the info I needed to make my decision.

I was guided through all my curious questions, and interesting insights on the system and how it works

Very informative and helpful. I had no idea what i was looking for and tina did a great job with answering my questions

Whenever our team needs assistance in finding or needing help with something, you guys are always quick to respond and very helpful with screenshots. Even if its a feature you currently do not offer, it seems to be added very quickly. Tina, was very helpful tonight with screenshots, and very kind.

Fast and helpful tech support experience. Helpful in finding solutions and giving guidance.

Responsive customer service to answer my inquiries.

Thoughtful and Helpful
Tina was so kind to answer my questions and then send me additional links. She could have just sent me back to the site but inserted the links I needed in chat instead. This gave me easy access to find what I needed. Thank you, Tina!

Getting fast, accurate help at 10PM is amazing. I've been using the Quiz Maker, it's a great tool and the support is wonderful.

Both Marisa and Tina answered questions promptly and addressed confusing issues about Ispring suite. Tina also agreed to trial my published MCQ and gave feedback with screen shots. So far I have not had comparable support from any other LMS that I have tried. The support with screen shots in real time makes a huge difference to a beginner

Kind and helpful! Hard to get good service these days. I am so appreciative!

As license activation is yearly steps I keep forgetting this, I had tried multiple times was unsuccessful. Balvinder showed me the right tabs to activate the keys saved my 3 days struggle. I really appreciate his quick action!

I have been using iSpring for over a year and I am very happy with my experience with iSpring Support. The help is immediate and the team members are very patient. They are there till my query is completely answered and the issue is resolved.

She was very helpfull and answered all of my questions.

Balvinder is very knowledgeable about ispring. he gives me all the related study materials and ideas. Thanks a lot to him.

Incredibly receptive and helpful. Asked clarifying questions and made every effort to explain the capabilities of the product and how Ispring could help solve my problem.