Italian Boutique Reviews 

106
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Nice sandals, but broke pretty fast. They promissed to pay for the repair. I wasn't wearing them in winter and did the repair in spring. Then They wouldnt want to pay the 15€ repair, where I could eas... See more

Rated 4 out of 5 stars

I love the sandals I bought. They're not the most comfortable, but they are the most stylish pair I've ever owned. And I've owned a lot of 'em. That said, there were some problems: First, sizin... See more

Company replied

Rated 4 out of 5 stars

Pretty good selections of shoes. The system for using the discount coupons is a bit confusing.

Company details

  1. Shoe Store

Written by the company

100% authentic goods at the best price on the web GUARANTEED!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

106 reviews

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2.7

All reviews

(106)

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Rated 5 out of 5 stars

Happy new year!

I am very grateful to have on the colorful online market a place like Italian boutique, where you can find kind, professional and caring team and beautiful shoes - the dream of a woman.
Stay safe and no not change, let us hope the new year will be better, lighter and a real change to all of us!

December 29, 2020
Rated 5 out of 5 stars

i'm very happy I picked Italian…

i'm very happy I picked Italian Boutique over the zillion of options online and in stores. I try to stay away from shopping online at least that I really know the product, brand and i'm sure about size and fit. I gave this Italian Co. my trust and they really exceded any expectations. I sell designer shoes and at this level is very hard to find anything for a relative low price that really satisfies my taste but I must say that these people do an amazing job! Their sandals are perfectly made, they use amazing leather, and the finish of the sandals is just perfect. You can tell they are handmade and they are really beautiful. Exactly what I needed for my summer. Delivery was incredibly fast considering they were coming from Italy. It took about 3 days!!! I was so amazed and happy!!! I'm loving them and recommend the sandals to anyone who has good taste and wants to pay what is fair.

September 3, 2018
Unprompted review
Rated 5 out of 5 stars

Sandali, GianLucca

Dear all,

The sandals, spartiates model for men that i had order is like a dream after 4 days, they are Perfect, Compfortable and Fit like incredible good! (Choose your right size)

I recommended to everyone, no hesitation.
The professionnal and quality of the work is more than nice.

Well done, and don‘t hesitate..
The contact with the skin is ... Ottimo use to say some italians.

July 28, 2018
Unprompted review
Rated 5 out of 5 stars

My sandals arrived yesterday and they…

My sandals arrived yesterday and they are better than I ever expected.

The design is wonderful and the fit is perfect.

I appreciate the customer service and the prompt delivery. I highly recommend them without reservation. You can buy with confidence:).

June 20, 2018
Unprompted review
Rated 1 out of 5 stars

Bad Service

Nice sandals, but broke pretty fast. They promissed to pay for the repair. I wasn't wearing them in winter and did the repair in spring. Then They wouldnt want to pay the 15€ repair, where I could easisly could have sent them back. Very poor service!

May 8, 2018
Unprompted review
Rated 5 out of 5 stars

Responsive, quality company

I have found all communication to be polite, accommodating and very prompt. It is very difficult to purchase an item such as shoes internationally solely based on computer images, because of the inherent variables of sizing, fit, etc. but the company has a very good website and tries to give as much information as possible to the buyer. They do offer a good return policy but since I reside in the US, it is not very practical. I have ordered from them twice thus far.

July 16, 2013
Unprompted review
Rated 4 out of 5 stars

Good product, fast shipping, website problems.

I love the sandals I bought. They're not the most comfortable, but they are the most stylish pair I've ever owned. And I've owned a lot of 'em. That said, there were some problems:

First, sizing. I ordered half a size down (9 US) than what I usually wear (9.5 US) and they were still way too big! I had to buy a second pair in (8 US) to get ones that fit me right. The 8's fit perfectly.

Second, the website. It took me three or four attempts to finally succeed using their checkout system. It's really horrible! If you try to check out with PayPal, you will be able to see order information from hundreds of customers before you, all over the world. Their names, addresses, and orders. The security is a huge problem, and the ordering system itself is very buggy and hard to use. There are a ton of unnecessary and confusing steps in the process. I'm very computer literate and it took me quite some time to place an order, and I had to come back after several failed attempts until it finally went through.

July 11, 2013
Unprompted review
Italian Boutique logo

Reply from Italian Boutique

Dear Dan,

thanks for your feedback. For all our products is possible to ship them back for an exchange or refund without paying any extra.

We have check our PayPal Checkout and we found that new users was able to see 4 test addresses. We have cancel them now and are no more visible. We did not find any security problem.

Hundreds of customers every day use our checkout without problems but anyway we are looking to a way to reduce the steps.

Rated 5 out of 5 stars

Fast service, and the sandals are just perfect!

These are like the sandals I used to buy as a teen, all leather, handcrafted and durable. They quickly become fitted to you and I reach for them time and again when I need a comfortable easy on and off shoe. And the price was very good, considering they come all the way from Italy!

July 2, 2013
Unprompted review
Rated 5 out of 5 stars

Gorgeous sandals!!

Received my gladiator sandals this morning and I am thrilled with them! They are beautifully made! Gorgeous dark, brown leather straps and footbed, as well as the soles. The ankle ties are very long, so you can wrap them a number of different ways. I can't believe these were under $100, as they look like a $250 pair of sandals. Can't wait to wear them!

June 27, 2013
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE AND PRODUCT QUALITY

I ordered these gorgeous hand-made white leather sandals. I will be wearing them on my wedding day and I needed them to be perfect - well...THEY ARE! They have been made to the highest quality and are incredibly comfortable.

The sandals arrived very quickly (considering that they were being sent from Italy to the UK). They were sent by courier - impressive.
I then received a personal email from the shop owner which I was very impressed with.
Great service and a great product!
Would absolutely buy again!

June 26, 2013
Unprompted review

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