A true sign of a good company isn’t just the quality of the product, but how they respond when something goes wrong. ITP responded to an issue within 12 hours and immediately sent out a replace... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
22 litre35x30cm white lacquered pail with lid, delivered promptly, carefully packaged and as described. The handle clamps through to inside of the bucket, white sealant tape down seam and came with l... See more
First time used the company and definitely will not be my last time. Absolutely fantastic from start to finish. Professionalism that now fails many companies. Such a pleasure. Quality, speed of delive... See more
ITP have consistency provided fast delivery of fantastic products and are head and shoulders above all other more larger firms. They have superb answers when needed and I’ve used there services for... See more
Company details
- Packaging Supply Store
- Barrel Supplier
- Packaging Company
- Plastic Bag Supplier
- Plastic Products Supplier
- Steel Drum Supplier
Written by the company
ITP Packaging is an online packaging supplier of Industrial, Transit and Protective Packaging. Although our product range consists of Industrial, Transit and Protective Packaging mainly for the production or manufacturing industries, our customer base ranges from private individuals to multi-national organisations. Regardless of your requirements, our Customer Service team are available to answer any questions you have. If you’re not sure whether we have what you’re looking for or you’re just not sure whether we’ll cater to your needs, please get in touch. We’re happy to answer any of your questions and assist you in finding a solution.
Contact info
22-24 Slaidburn Industrial Estate, PR9 9YF, Southport, United Kingdom
- 0333 9874565
- hello@itppackaging.com
- www.itppackaging.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ITP Packaging Ltd
Thank you for your review.
Reply from ITP Packaging Ltd
Thats great to hear, thank you for the feedback.
Reply from ITP Packaging Ltd
Thank you for your review.
Reply from ITP Packaging Ltd
Glad the whole process was good for you. Thank you for your review.
Simple to order the things you need
Simple to order the things you need, decent delivery time too. Would use them again , recommended.
March 2, 2026
Reply from ITP Packaging Ltd
Great to hear, thank you.
Reply from ITP Packaging Ltd
Thank you for your review.
Reply from ITP Packaging Ltd
Thank you for the feedback.
Order handled very efficiently and…
Order handled very efficiently and delivered in the stated time. The only downside was the actual delivery. The package was delivered in the timeslot we were given but the driver did not ring the bell or knock door package was just left at door. It would only have taken a couple of seconds for the driver to make us aware he had made the delivery.
March 2, 2026
Reply from ITP Packaging Ltd
Sorry to hear that, we will feed this back.
easy online purchase and a good quality…
easy online purchase and a good quality product
March 2, 2026
Reply from ITP Packaging Ltd
Thank you for your review.
I did not receive my package .
February 27, 2026
Reply from ITP Packaging Ltd
Hello. Please can you contact us directly so we can resolve this for you. I can see you ordered on Friday and it was delivered on Monday. Thank you.
Very quick delivery and the product is…
Very quick delivery and the product is neat and nicely packaged.
February 27, 2026
Reply from ITP Packaging Ltd
Glad all received ok. Thank you for the feedback.
Reply from ITP Packaging Ltd
Thank you for your review.
Reply from ITP Packaging Ltd
Glad all arrived as expected.
Ordered as the delivery was going to be…
Ordered as the delivery was going to be 5th January and we required them soonest. Then was told end of January and then delayed 1st week in Feb sadly.
February 9, 2026
Reply from ITP Packaging Ltd
I'm very sorry about the delay with your order. I know we kept you informed about the delay but appreciate this only goes so far if a product is required by a certain date. This isn’t the norm for us but sorry this happened to you. Happy to speak further if you want to get in contact with us directly.
An excellent company to deal with
An excellent company to deal with.
My product was estimated three day delivery. It arrived the next day. A Saturday too.
February 13, 2026
Excellent Products
As a local resident to the company I was able to collect direct with no issues.
All the drums I bought were of excellent quality
February 10, 2026
Rodent roof container needed
I needed a container that was rodent proof for bird seed - previous plastic one chewed into by a mouse.
The metal bucket with a tight lid is perfect for the job and was delivered very promptly and no delivery charge. Excellent product and service. Thank you very much.
February 9, 2026
Brilliant!
When a problem with my order arose they sorted it out the same day. Amazing service! Thank you.
February 9, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.