ITP Packaging Ltd logo
Visit website

ITP Packaging Ltd Reviews 1,566

•
TrustScore 5 out of 5

4.8

Packaging Supply Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and durability. Many people appreciate the efficient service, noting the ease of ordering and the promptness of dispatch. The delivery service is frequently mentioned as fast, with many orders arriving sooner than expected. However, some customers also noted issues with delivery, including delayed or missed deliveries, and damaged packaging upon arrival. A few people experienced problems with communication regarding their orders or felt that their specific needs were not adequately addressed.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery,... See more

Product

Users describe positive interactions with product. Customers consistently praise the excellent quality and... See more

Service

Consumers find service to be positive. Many reviewers praise the great and excellent service, often... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the easy and straightforward... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently describe products as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A true sign of a good company isn’t just the quality of the product, but how they respond when something goes wrong. ITP responded to an issue within 12 hours and immediately sent out a replace... See more

Rated 5 out of 5 stars

22 litre35x30cm white lacquered pail with lid, delivered promptly, carefully packaged and as described. The handle clamps through to inside of the bucket, white sealant tape down seam and came with l... See more

Rated 5 out of 5 stars

First time used the company and definitely will not be my last time. Absolutely fantastic from start to finish. Professionalism that now fails many companies. Such a pleasure. Quality, speed of delive... See more

Rated 5 out of 5 stars

ITP have consistency provided fast delivery of fantastic products and are head and shoulders above all other more larger firms. They have superb answers when needed and I’ve used there services for... See more

Company details

  1. Packaging Supply Store
  2. Barrel Supplier
  3. Packaging Company
  4. Plastic Bag Supplier
  5. Plastic Products Supplier
  6. Steel Drum Supplier

Written by the company

ITP Packaging is an online packaging supplier of Industrial, Transit and Protective Packaging. Although our product range consists of Industrial, Transit and Protective Packaging mainly for the production or manufacturing industries, our customer base ranges from private individuals to multi-national organisations. Regardless of your requirements, our Customer Service team are available to answer any questions you have. If you’re not sure whether we have what you’re looking for or you’re just not sure whether we’ll cater to your needs, please get in touch. We’re happy to answer any of your questions and assist you in finding a solution.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

straightforward

It is a product not easily available elsewhere. It was a reasonable price. The packages were dispatched almost immediately. It's not as though buying vermiculite would ever be a pleasure, but the whole thing was as straightforward as possible.

December 8, 2025
Rated 5 out of 5 stars

Excellent product

Excellent product, exactly as hoped for, and delivered very promptly with no problems. Would recommend this company.

November 10, 2025
Rated 5 out of 5 stars

Customer service

Thank you to ITP, for your prompt response to my SOS and getting the barrel out to me the following day. Had you not assisted me I would have missed the shipment date to Jamaica's hurricane victims.

November 10, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look