IU International University of Applied Sciences Reviews 

808
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers frequently commend the supportive and professional staff, including advisors and coaches, for their clear explanations and personalized advice. Many people appreciate the flexible user experience, allowing for self-paced study and managing personal commitments, with the curriculum often highlighted for providing practical, real-world applications. However, some customers noted concerns regarding administrative processes and response times, with delays in feedback and slow document processing causing uncertainty. Reviewers also experienced difficulties with customer support, citing challenges in reaching staff, generic responses, multiple follow-ups, and unclear, disorganized systems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting the helpfulness and responsiveness of... See more

User experience

Users describe positive interactions with user experience, highlighting the flexibility and structure of the... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing dissatisfaction due to slow... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction with the... See more

Response time

Customers consistently note negative experiences with response times, highlighting slow communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a great experience at the workshop. The topic was about housing in Berlin and I could get many tips of how to find my home. It was also good because of the clear explanation of the Advisor Nites... See more

Company replied

Rated 4 out of 5 stars

This was my first experience with a study coach, Kathrin. She is a very professional lady, she navigated me through every detail that will be of help to my research writing. I cannot wait to schedule... See more

Company replied

Rated 4 out of 5 stars

I'm currently in the final stretch of my Master's in Artificial Intelligence at IU, working on my thesis, and overall it's been a positive experience. The self-paced learning format has really w... See more

Company replied

Rated 5 out of 5 stars

The professors are amazing and super helpful. They respond quickly to questions and really want to help you. The IT and student support team also responds in a timely manner. The work I learn is on pa... See more

Company replied


Company details

  1. University

Written by the company

This page collects feedback from applicants, students, and alumni of English-taught programmes at IU International University of Applied Sciences (IU) in Germany. IU offers career-oriented, face-to-face teaching on campus led by experienced professors and lecturers, complemented by self-study using modern digital learning tools. All programmes are German state-accredited, preparing students for international careers. IU offers 10 programmes with over 15 specialisations at bachelor’s, master’s, and MBA level. As Germany's largest university with over 130,000 students, our mission is to make education accessible for people from all over the world.


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4.0

Great

TrustScore 4 out of 5

808 reviews

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No recent history of asking for reviews

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Replied to 92% of negative reviews

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4.0

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(808)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very grateful to IU on completion…

I am very grateful to IU on completion my graduation.

February 18, 2025
Unprompted review
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Reply from IU International University of Applied Sciences

Hi Goyal!

It was wonderful to celebrate your fantastic achievement with you yesterday and an added bonus to read your review today.

We are so proud to have as one of our graduates and wish you all the best going forward as an esteemed member of our alumni!

Warm regards,

Your IU International University of Applied Sciences team


Rated 5 out of 5 stars

MEETING NEW PEOPLE

MEETING NEW PEOPLE, EXPLORING NEW TASK , DRINK AND PIZZA

February 13, 2025
Unprompted review
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Reply from IU International University of Applied Sciences

Hi Jeevita,

Thanks for taking the time to send us your feedback on our speed networking event at our campus in Berlin.

We are glad you had fun and hope you join us again in the future!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

"A Relaxed and Engaging Networking Experience for Master's Students"

Yesterday's networking event at IU campus for master's students was a great chance to build new connections in a relaxed environment. It was a great opportunity to exchange ideas, share experiences, and even discuss potential collaborations with students who might not have been in my immediate academic circle. Overall, the free food and drinks were a nice touch, and the event provided a relaxed and welcoming atmosphere for building meaningful connections. It was a great way to meet other master's students and expand our professional networks in a casual, enjoyable setting.

February 13, 2025
Unprompted review
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Reply from IU International University of Applied Sciences

Dear Shivanee,

Thank you so much for your positive review!

We're thrilled to hear that the on-campus speed networking event helped you connect with new fellow students and that you enjoyed it. That's exactly what we aim for—creating opportunities for students to expand their networks.

We hope to see you again at future events.

Wishing you all the best in your academic journey!
Regards,
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Jannis help me to achieve a study plan

Jannis help me to achieve a study plan

January 29, 2025
Unprompted review
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Reply from IU International University of Applied Sciences

Hi Joan,

It is great to hear that you have been supported so well by our study coaching team!

Wishing you all the best going forward!

Best,

Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

Awful set of humans running this University

This place is a scam! Be careful, there slimey contract is setup to trick you from the start. The course I took is like a 15€ udemy course. I decided to stop my studies and they want 4 months of tution. I will never pay and take this debt to my grave. How can they pray on young people trying to study, usually without high income. It’s truly disgusting. On Reddit you can find lots of people in the same boat with loads of stories. Some even with court threats and huge lump sums to pay. DO NOT APPLY

October 7, 2024
Unprompted review
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Reply from IU International University of Applied Sciences

Hi there,

Thanks for taking the time to review IU International University of Applied Sciences (IU).

Many of our students get back to us with positive feedback about our flexible and cutting-edge programmes, we were therfore surprised to read about your experience.

Our cancellation policy, including the free trial month, is set out in the contract you must sign before you start your studies. Our study advisors are also instructed to go through these terms and conditions with you in detail before proceeding.

Unfortunately, we cannot identify you or verify your claims here as you have left your review anonymously. Nevertheless, if your review is based on a genuine experience, we would be happy to discuss in greater detail with you, answer any questions, clarify any doubts and, of course, investigate further. Please reach out to reviews@iu.org.

We hope to hear from you!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

All the features available are very practical

All the features available are very convenient and helpful and the study structure and material is great.The study coaching feature really helps to get clarification on anything it is required for.

January 30, 2025
Unprompted review
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Reply from IU International University of Applied Sciences

Dear Ayesha,

Thanks for taking the time to review us!

We are glad things are going so well for you and that you are receiving all the support you require from our study coaching team!

Wishing you lots of success as you continue with your studies!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

IU has been great so far with my…

IU has been great so far with my studies because they provide flexibility and make available resources to Self study.

January 31, 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Frank,

Thanks for taking the time to review us.

We are delighted that things are going so well for you and you are able to take advantage of our flexible learning model!

All the best!

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Thanks to IU I can work and study at…

Thanks to IU I can work and study at the same time. It makes my dream to come true!

January 30, 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Sara,

Thanks for taking the time to send us your feedback!

We are delighted that things are going so well for you and that our flexible study model allows you to succeed both in your work and academic life!

Wishing you all the best as you continue!

Regards,

Your IU International University of Applied Sciences team

Rated 4 out of 5 stars

World class curricular

The curricular is world class and very relevant to the current trends.

January 30, 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi Darwin,

It is great to see that things are going so well for you and that you are so satisfied with our cutting edge programme!

Best of luck with the rest of your studies!

Regards,

Your IU team

Rated 2 out of 5 stars

i just quit after three months of…

i just quit after three months of trying and also talking to students of higher semesters. Thatś the feedback i sent them: Just so you can fix things for the future: Programming: the gap from the first to the second semester is tooo big. things are required in the 2nd. semester that were'nt even taught in the first semester neither in the coursebook no in the live sessions or sprints. Still the lexel of knowledge at the end of 2nd semesterś course OOFP is underwhelming. Math: in the practice examples for exam preparation are concepts that again were'nt discussed in the coursebook or in the live sessions Introduction to Python: as mentioned insufficient information to even be able to do the 2nd semester's simple task. Teacher leaves a 2 hour live session after 1:20... Mistakes in the scripts all over the spectrum and i'm not only talking about typos iḿ talking about misinformation. I don´t have to tell you about the cheap and utterly and completely awful proctoring provider. A lot of students confirmed my experience: you have to get a big part of your knowledge from sources like youtube and online courses i'm not paying for that!!!! and iĺl let the world know so no other students have to try it out for themselves like me.

January 29, 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Michael,

We are sorry to hear that your experience fell below your expectations on this occasion.

Many students get back to us with positive feedback about our curriculum and innovative course design, so we were therefore surprised to read your review.

If your review is based on a genuine experience, please feel free to get in touch via reviews@iu.org and we will be happy to look into things further for you.

We hope to hear from you.

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Great study coaching

Study coaching is one of the support offered by the University where I got so many tips and insights also help to motivate me to finish my program, especially because it is an online program where I need to juggle with my daily priorities.

January 29, 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi FRW,

Thanks for getting in touch!

We are delighted that things are going so well for you and you are so satisfied with the support provided from our colleagues in study coaching!

Wishing you all the best as you continue on your learning journey!

Best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

awesome profs

awesome profs, engagement and flexible learning

January 10, 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi Simon,

Thanks for getting in touch!

We are delighted to hear that things are going so well for you and that you are so happy with our academic staff and learning model.

All the best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Flexible and Professional

The support structure is great. The courses are relevant and interesting and fit my preferred way of learning.
The study coach I interacted with showed genuine interest in me as a person and really wanted to help.
I am glad I decided to study at the IU!

January 23, 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Alexander,

Thank you again for sharing your experience with us. We are delighted to hear that you are enjoying your studies at IU International University of Applied Sciences (IU).

It is great to see that you have had the opportunity to take full advantage of the services offered by our study coaching team.
Wishing you all the best as you continue with your studies!

Best,
Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

Such a disappointment and waste of time & money

After reading all the reviews which had 1 star, I noticed that I went through the same experience as theirs. Which means this university does this to many people! I DEFINITELY don't recommend this university to anyone. Don't waste your time for nothing. Taking advantage of people not reading the small fonts in contracts, they later exploit this to cause harm. They especially wait for your bill amount to increase.

4 days ago I received an invoice to my mailing address, in the letter it said that was the last reminder for the payment. Firstly, I did not receive any reminder letters or invoices at my mailing address prior to this letter.

After applying to IU´s psychology department in July 2024, some documents and my diploma were requested. After sending these documents to the school, it was stated that I was not yet enrolled, and thus I could not officially be a student. I would like to say that when i finally got an email that said my high school diploma was not sufficient to study in IU, it was already 3 months passed since my application date. Moreover, the rejection letter IU sent me months later caused me so many problems, including my mental health. Because the student affairs office spoke so hopefully, I didn't apply to another university in the meantime, hoping that I would be accepted into IU. In October 2024, the application deadlines for other universities had already passed.

Later on, I sent their iPad back and in the email, they wished me a better future and so on. So i thought they cancelled my registration but NO. They didn't cancel it, but kept adding every month's invoice on top of it. And I NEVER got any reminders to my mailing address, nor any notifications that I need to pay to this school even though I wasn't even a student of theirs.

Additionally, it appears that payments started from September 2024. My contract started in October 2024. I was informed that October was a probation month and that I did not need to make any payments. DO NOT believe them saying "probation month is free of charge", that's totally not true!!!

January 18, 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Betul,

We are sorry to hear that your experience has fallen short of your expectations this time.

As an accredited university, we must adhere to strict admissions standards and this can mean a longer wait for some students as we investigate the equivalence of different education systems and a student's eligibility to study with us.

Any student who cancels during their trial month as per their contract will not be charged. Whilst we cannot identify you individually or investigate the veracity of your claims here, the situation you have described does not reflect our strict standards as an accredited provider of higher education and we would be happy to investigate further for you. Please reach out to us via reviews@iu.org and we will do our best to look into things further as well as clear up any doubts or remaining questions you may have.

Warm regards,

Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

Misleading Information, Poor Communication, and a Focus on Fees

I had an extremely disappointing experience with IU International University of Applied Sciences. From the very beginning, the information provided about admission requirements was misleading, and the staff failed to clarify critical details. Despite multiple attempts to request a pause (gap) in my studies due to unexpected documentation hurdles, I received no useful assistance. Every interaction felt like they were more focused on collecting payments rather than genuinely supporting students.

Communication was slow and often unhelpful. Instead of finding flexible solutions—like they initially promised—I was met with automated reminders about unpaid fees and threats of legal action. My final attempts to get clarity or suspend my contract went unanswered, leaving me feeling abandoned and frustrated.

All in all, it was the worst educational experience I’ve ever had. I would strongly caution anyone considering IU International University of Applied Sciences to double-check the fine print and consider other options. Their promises of flexibility and student support simply do not match the reality.

January 15, 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Andres,

We are sorry to hear that your experience fell below your expectations this time.

We are always open to feedback as we continue to improve the service we offer to students.

If your review is based on a genuine experience, please feel free to get in touch via reviews@iu.org and we will be happy to look into things further for you.

We hope to hear from you.

Best,

Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

Disappointing

I thought it was a very disappointing experience.
They have little to no support, I could never get an answer for my questions by email or call or Whatsapp. They only proactively supported me before I enroll and agree on the payment and stuff, but after that they were never interested.
Maybe it's an ok university I am not sure, but it seems that they want it to flow automatically without their interference , just like a passive income probably.

January 1, 2025
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear المكتبة الصوتية,

We are sorry to hear that your experience fell below your expectations on this occasion.

The situation you have described does not meet with our high standards. We are committed to supporting students throughout their studies, from enrolment to graduation, through our dedicated Student Guide, Student Office, Careers Service and Examination Office teams. As a student, you can find all of the relevant contacts in the FAQs section of MyCampus.


We are always open to all kinds of feedback as we try and improve the service we offer to our students. If your review is based on a genuine experience, please feel free to get in touch via reviews@iu.org and we will be happy to look into things further for you or answer any further questions you may have.

We look forward to hearing from you.


Best,


Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

After wrapping up the seventh courses

I just wrapped up my seventh course at IU International University of Applied Sciences, and I’m really excited to share how great my experience has been! The curriculum was super comprehensive and well-organized, diving deep into all the important topics. The instructors were not only knowledgeable but also super approachable, always there to offer support and guidance. Plus, the online platform was really user-friendly, making it a breeze to access course materials and connect with fellow students. Overall, IU International University of Applied Sciences really exceeded my expectations and provided an amazing education. I wholeheartedly recommend it to anyone looking to continue their studies!

December 18, 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Izzuddin,

Thank you for your feedback!
We are thrilled to hear that you are learning so much with IU International University of Applied Sciences (IU) and that we’re meeting your expectations!

We are delighted to have you on board and wish you continual success in your studies.

Regards,
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

The course book is well guided. Courses Organization is User Friendly.

The course book is well guided. Foundation courses are well covered before the main courses. Like doing Advanced Statistics and Mathematics before Machine Learning and Inferential Statistics, it was actually very helpful and a learner friendly form of learning. It takes fear of failing away from me.

November 25, 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Opara,

Thank you again for sharing your experience with us.
We are delighted to hear that you are enjoying your studies at IU International University of Applied Sciences (IU).
Also, we appreciate you sharing such detailed information about your experience.

All the best!
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

It's absolutely amazing to find out…

It's absolutely amazing to find out about IU International university of applied sciences, because for such price nowhere l cannot find better university with such comfortable studying platform.

December 13, 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Muzaffar,

Thank you for leaving us your feedback!

We’re so glad to hear that you’re enjoying your experience at IU. Providing high-quality education is something we take great pride in, and it’s fantastic to know we’re meeting your expectations.

We are delighted to have you on board and wish you continued success in your studies.

Best regards,
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Practical and Flexible Education for Career Growth

Over the past 12 months, I had an amazing experience at IU! The course structure's flexibility has made it much easier to juggle my studies with real-world projects. The learning materials are detailed, and the hands-on approach of the courses keeps them relevant to what’s happening in the industry today. Plus, the international focus adds such a fun and unique perspective that enhances the learning experience!

IU is fantastic at creating a warm and welcoming learning atmosphere! The online platform is super intuitive and easy to use, so staying organized and focused is a breeze. The faculty are incredibly knowledgeable and always approachable, ready to lend a helping hand whenever you need it. Plus, the global networking opportunities are simply amazing! The variety of programs ensures that students can find a course aligned with their career aspirations.

December 13, 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Amna,

Thank you for your feedback!
We’re thrilled to hear about your positive experience at IU International University of Applied Sciences (IU)!

It is great to hear that our online learning model is working well for you. Your growth and success are our top priorities, and we’re excited to continue supporting you throughout your academic journey.

Wishing you all the best as you move forward with us!

Regards,
Your IU International University of Applied Sciences team

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