For such a great selection it's such a shame that almost every thing is sold out, and nothing has changed when ever I visit the site. My first order came through in a reasonably timely manner but the... See more
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Ivanna vape are amazing, they've always been incredibly helpful and shipped orders in a timely fashion. It's incredibly hard to find a supplier for anything you'd consider "high end" in Australia... See more
Bought a FUSH Nano kit and it didn’t work at the end of September. Been trying ever since to get hold of them through email and live chat to no avail. 1 str for customer service. Very disappointed
I just discovered this flavour, only to find out it’s discontinued. If you can get your hands on any, I highly recommend it. It’s a fruity and sweet, (but not too sweet) flavour, good for all day vapi... See more
Company details
Information provided by various external sources
Located in Redfern, Sydney NSW, Australia. Huge range of eliquid to sample in the Ivanna Vape Steam Room
Contact info
86a Redfern Street, 2016, Redfern, Australia
- 0420385941
- cloud@ivannavape.com.au
- www.ivannavape.com.au
3.9
Great
74 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No Communication once product was…
No Communication once product was purchased. Cannot contact store for anything.
September 7, 2021
Unbelievably fast delivery
Unbelievably fast delivery. The poli payment was simple. Thank you. Will come back.
September 6, 2021
I gave these guys a go and they came…
I gave these guys a go and they came through with the goods and service 100% I bought2 x wenax k1s, They did really well to get the items to me especially considering that Sydney is in the hard lockdown.
September 6, 2021
A store I will purchase from again A+
Great store to deal with , ultra fast shipping !
September 6, 2021
Quick service in troubled times
Ordering items was simple and easy.
Checkout was quick and efficient.
Covid-19 restrictions threw a spanner in the works but communications were quick and the item arrived in a timely manner.
September 6, 2021
Juice took over a month to come, came expired.
Juice took over a month to come, understand someone was in hospital. However, some form of notice would have been appreciated. Juice finally came and was expired. With one expiring over a year ago. Won't be purchasing from here again.
September 6, 2021
Really quick service and delivery
Really quick service and delivery. I was a little worried my order would be delayed by the lockdown restrictions in Sydney, but Ivannavape were fantastic!
Thanks guys for you prompt service!!
August 17, 2021
Worst customer service ever.
Mod died after a month of use. Owner asked to send it back. It sat for 14 days at the post office before she collected. She has not responded to one correspondence since and their has been multiple attempts
August 17, 2021
Please respond to your social media and answer texts/emails
Poor customer service from IvannaVape — first order went fine even though I messaged their mobile to ask a question about my order in COVID and didn’t get a response but correct items, upon my second order there was a glitch on the website where the wrong Ohm was selected and I messaged on the Sunday early hours to explain and recorrect the issue but I received no email follow up after two emails and a text to their WhatsApp and mobile — quality 9/10 whilst communication is radio silence 0/10
August 17, 2021
Disappointed
I did put an order a week ago, I’ve been asking for a tracking number by sending email, try to call the shop and never heard from anyone.
Really disappointed.
And still waiting and praying for my parcel to come, it was express postage, so I’m a bit worried now
August 16, 2021
Great products
Great products. Fantastic service. Quick postage.
Will be a repeat customer. Thank you!! 🤩
August 13, 2021
Excellent products and service a joy to…
Excellent products and service a joy to do business with
August 11, 2021
I ordered two Mipod vapes
I ordered two Mipod vapes, One of them was not sealed in its wrapping and didn't work. I'm wondering if you sent me a returned vape? Very annoying because now I have to go through the hassle of returning it. If I can ever get in touch with you.
August 10, 2021
Awesome mob
Awesome mob, great range of liquids and accessories, quick delivery time frame, most of all they have very competitive pricing. Take it from an x owner of a Vape store.
August 10, 2021
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