Be aware.
Used it many years, under contract from our landlords.
Many times they have been late, over an hour sometimes.
Yet once I was late they happily decided they could not wait, live and charge the company for a "not show".
Be aware.
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Used it many years, under contract from our landlords.
Many times they have been late, over an hour sometimes.
Yet once I was late they happily decided they could not wait, live and charge the company for a "not show".
Be aware.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
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