I'm super happy with the chair I ordered, fast delivery and easy to assemble. It's comfortble and looks great. The headrest got forgotten in the delivery but the problem got solved very fast, the cust... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I'm super happy with the chair I ordered, fast delivery and easy to assemble. It's comfortble and looks great. The headrest got forgotten in the delivery but the problem got solved very fast, the cust... See more
Company replied
Extremely disappointed with the wood quality received. Multiple issues are visible straight out of the box: Noticeable color and grain inconsistency between the wood panels making up the table... See more
Company replied
I recently purchased the Echo desk along with a few accessories to complete it. The delivery arrived 5–6 days after placing the order. The packaging quality is excellent—everything was carefully pr... See more
Company replied
Bought the toka standing desk with the pro frame. Very good table, sturdy, easy to assembly, very good height range. The delivery was quick and organized also offering scheduling on preferred days.... See more
Company replied
Wij zijn hét merk en dé specialist voor werkplekken, thuis of op kantoor. Bij IVONO draait het om gezond en duurzaam werken én bewegen. We combineren stijl en energie, met een kleurrijk, soepel en compleet design. Zo garanderen we urenlang comfort en topprestaties voor u. Maak uw werkplek compleet met: Zit-sta bureau, ergonomische bureaustoel, monitorarm, laptopstandaard, ladeblok, kabelbeheer, of andere werkplek accessoires.
Uraniumweg 27, 3812 RJ, Amersfoort, Netherlands
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I haven't received the order yet, due to weather conditions that effected the carrier.
But Ivono as been on top of that, keep me informed, even calling me on the phone to tell me the exact situation.
Top notch customer service and for that only, they deserve 5 stars

Reply from Ivono
2 months to deliver a chair after purchase is heights of non professional behaviour

Reply from Ivono
Quick delivery and super product. Very happy with my choice of company and chair is perfect 👌

Reply from Ivono
I recently purchased the Echo desk along with a few accessories to complete it. The delivery arrived 5–6 days after placing the order.
The packaging quality is excellent—everything was carefully protected to prevent any damage. Assembly was very easy, and the overall build quality feels flawless. The desk is sturdy and stable.
Customer service also deserves a special mention. One item was missing from the delivery, and they handled it immediately to make sure it was shipped as quickly as possible.
I’m really happy with my new work-from-home setup!

Reply from Ivono
I received a defective product — their computer monitor arm.
It claimed to support a 32-inch monitor, but in reality it couldn’t hold it at all.
The arm is very heavy and difficult to install (that part I can accept as it's the necessary procedure), but asking customers to disassemble it, repackage it, and ship it back for a replacement after all the frustration makes no sense to me. The issue was clearly caused by the company’s quality control, yet the customer is the one expected to put in extra time and effort to fix it.
The entire experience was very disappointing.
What’s even more unsettling is that after I shared my frustration, they followed me on social media........
Whatever their intention was, it felt intrusive and harassing.

Reply from Ivono
Nice chair and accessories.
Had some issues with the arms of the chair but it was promptly solved.
Love my setting, highly recommended

Reply from Ivono
Bought the toka standing desk with the pro frame. Very good table, sturdy, easy to assembly, very good height range.
The delivery was quick and organized also offering scheduling on preferred days. Unfortunately on the first delivery the table top was a bit dented but they were very helpful, quick to react and offered solutions. The replacement was done within a few days. Very happy with it.

Reply from Ivono

Reply from Ivono
Great product, my office chair is perfect! Love the design and premium feel. Shipping was fast and hassle free.

Reply from Ivono
I received a defective product, and the company has not replaced it. I'm really frustrated with their customer service.

Reply from Ivono
De levering is conform vooraf geschetste planning. Product is prima, jammer is alleen dat de bijgeleverde instructie alleen in het Engels is.

Reply from Ivono
Helpful and fast response from the customer service team.

Reply from Ivono
Fast shipping, high quality product, really well packaged! Would definitely order again! Highly satisfied :)

Reply from Ivono
Excellent Upgrade for My Home Office. I recently purchased a stand-up desk and ergonomic chair from Ivono, and they've completely transformed my workspace. The desk offers seamless height adjustment, making it easy to alternate between sitting and standing throughout the day. It's sturdy, stylish, and encourages a more active work routine.
The ergonomic chair is equally impressive—super comfortable with great back support. I’ve noticed a significant improvement in posture and overall comfort during long work sessions. Everything was well-packaged and arrived right on schedule. Assembly was quick and straightforward, with clear instructions.
This setup strikes the perfect balance between form and function. I’m genuinely happy with this purchase and would highly recommend Ivono to anyone looking to elevate their working environment.

Reply from Ivono
Quick delivery and packaged very well. Just check your spelling on the packaging.
"Follow us and send us a massage." is printed and I hope its supposed to be "message" instead of "massage". Otherwise I hope you all dont mind my cold hands.
Much love

Reply from Ivono
The lifting mechanism is smooth and nice. I received a desk with holes in it that perfectly aligned. But unfortunately the desk also had quite a few dens as someone was cutting into it, and I am afraid I am now required to do some more polishing, oiling, etc.

Reply from Ivono
I'm super happy with my new sit and stand desk and with the overall experience with Ivono. I had some doubts before ordering, for example I was not sure I'll be able to assemble it or carry the parcel upstairs by myself. The customer service was very helpful and quick to respond and put my mind at ease. The desk was ready in two days but I was able to reschedule the delivery to a date that was more convenient for me. It took me and my friend one hour to assemble, the manual is straightforward and easy to follow compared to the hand-operated IKEA desk I
had before which gave me a real headache. The desk looks very stylish and, most importantly, runs smoothly and quietly. With two monitors and a desktop on, it slides up and down with no shaking. Also the delivery was well organised. At first the delivery window was 8.00-22.00 but the day before it was already adjusted to 11.00-14.00 and on the delivery day itself I would get updates and a message that the driver will be there in five minutes (and he was). All in all, I'm very happy with the experience, being able to talk right away to a well informed and responsive staff member rather than AI and with the quality of the product.

Reply from Ivono
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.