J700 Group Ltd Reviews 9

5 stars – Year-Round IT & Cyber Security Partner We Truly Trust – Festivals Run Smoothly Because of Them

We've been working with J700 Group for over 10 years now, and what started as event-weekend support has evolved into a full year-round partnership that's become essential for our festival (15k+ attendees) and our off-season operations.
Unlike providers who only show up for the big weekend, their team is with us 365 days a year – and it's made a massive difference in reliability, security, and peace of mind.
What stands out year-round:
• Always-on proactive IT support – They handle our office network, cloud systems, email, ticketing platform, websites and vendor portals throughout the year. Regular maintenance, quick remote fixes, and monthly check-ins mean we rarely face disruptions – whether it's planning next year's lineup or managing sponsor contracts in the quiet months.
• Ongoing cyber security that's proactive, not reactive – Continuous monitoring, regular vulnerability scans, penetration testing (twice a year), phishing simulations for our small team, and up-to-date endpoint protection keep threats at bay. We've avoided several attempted attacks (phishing on staff, credential stuffing on old accounts) thanks to their alerts and fast blocks. No breaches, no headlines – just steady protection for attendee data, financials, and intellectual property like our artist contracts.
• Festival season excellence built on solid foundations – When event time hits, everything slots perfectly into place because the infrastructure is already hardened and tested. They scale up seamlessly: full site network deployment, real-time monitoring, embedded engineers over the weekend, and instant fixes for POS surges or Wi-Fi spikes. Zero major issues this year, despite record attendance and streaming demands.
• Strategic advice & future-proofing – Beyond break-fix, they give practical recommendations – migrating us to more secure cloud storage, improving our backup strategy, advising on new ticketing security features. Post-event debriefs include actionable insights that make each year better.
• Responsive, knowledgeable, and genuinely invested – Their support desk is fast (often within a few minutes), engineers know our setup inside out, and the account manager feels like part of the team. Great value too – the retainer model saves us money long-term compared to one-off crisis calls.
If you're a festival or event organiser or indeed any other business tired of scrambling every season (or dealing with year-round IT headaches), these guys deliver consistent, professional support that covers everything. We're locked in for the long haul and couldn't recommend them more highly.
Absolute game-changer – 5 stars all the way!

We needed to update our website, a friend recommended J700. They were very helpful and friendly throughout the production of our website not just at the start to get our business. They listened to what we wanted from a website and how we needed it to work for us and we got exactly what we asked for. Our new website it simple and uncomplicated making it easy to use. We love our new website and staff use it more and direct our clients to it also, this was something we never did with our old one!
Totally happy with the service and would highly recommend!

If you're after the very best in anything IT you can rely on the team at J700 Group. We at Max Opps can recommend them first hand to anybody!

Fantastic Company, responsive, knowledgeable, innovative. Great to work with.

I cannot thank J700 enough for the guidance and support they have provided me at DES Group. Not only do they provide an excellence service with very efficient response times but they have provided us with insight and knowledge.

I would highly recommend to anyone else!

I work for a Charity in the Ribble Valley and we couldn't be happier with the service provided by Jon and Deon. Nothing is ever too much trouble and work completed is always to an extremely high standard.

We've had complex issues with our IT and Jon has always managed to fix things for us.

Would highly recommend to anyone.

Exceptional service and attention to detail, the team are dedicated to providing an excellent managed IT service

Great service and always have the techincal knowledge we need .

I went to see the team at J700 in October 2019 to get a quote for a new website build. We were working to tight deadlines and had some unusual requests, some of which we'd be told weren't possible, by other developers.

The team went above and beyond to familiarise themselves with our brand and understand our objectives. They were proactive with making suggestions for the functionality and the visual design and nothing was too much trouble.

Not only did they deliver ahead of schedule, they fulfilled everything we asked for and more, including the things other developers had told us weren't feasible.

Not only did we receive amazing customer service, we got a quality product at fantastic value. The after sales experience has also been superb and we can't wait to use them again for upcoming projects.