Jacketsjunction Reviews 

169
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Ordered the product August 20th and still has not arrived 3 weeks later. My order shows in their system as processing. I reached out by email twice with a reply from someone saying they "would look... See more

Rated 4 out of 5 stars

I ordered a men's leather baseball bomber jacket from them. There sales team is fantastic. Reached out to me right away to confirm my size. And thank god they did because I definitely ordered the wro... See more

Rated 4 out of 5 stars

Havent recieved the jacket yet but I wanna say this . The company does communicate ! The communication is top tier. They answer every email . They explained the process & sent a tracking number in und... See more

Company replied

Rated 1 out of 5 stars

jackets junction is a scam website full of fake clothing. I was sold a poorly made jacket with buttons that aren't functional, i want to return it gor a refund but they refused. I'm convinced that... See more

Company details

  1. Clothing Store

Written by the company

Jackets Junction is your premier destination for exquisite jackets that embody timeless style and unparalleled craftsmanship. Our store specializes in curating a diverse collection of premium-quality jackets, meticulously crafted by skilled artisans using only the finest materials. Whether you're drawn to the rugged allure of a classic biker jacket, the sleek elegance of a tailored blazer, or the iconic charm of a vintage-inspired design, Jackets Junction offers a versatile array of options to suit every taste. At Jackets Junction, we are dedicated to exceeding your expectations, not only with our superior-quality merchandise but also with our personalized customer service. Our commitment to excellence is evident in every aspect of our business, ensuring a seamless shopping experience from start to finish. Embrace the epitome of style and sophistication with Jackets Junction, where each garment tells a story of craftsmanship, quality, and timeless elegance. Discover the allure of premium fashion and elevate your wardrobe with us.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

169 reviews

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No recent history of asking for reviews

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2.5

All reviews

(169)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Basically I was studying outside of my country in California and the jacket was going to arrive before the 29th of Decembre (my date of return to Italy), but I already put during the checkout the italian address. I asked them and they responded me in a couple of hours. Excellent service, they changed the address, fast shipping, excellent product. Thank you for everything!

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

This company does not exist

This company does not exist! It is a fraudulent and scamming website. We placed an order, in good faith, to purchase a gift for our grandson but no communication was returned except a boiler plate message that gave no information. The company has no phone number, no postal mailing address and no way of communicating except to their auto answer email. Avoid JacketsJunction.com it is a total fraud and scam. Addendum: we contacted our bank, had to cancel the card used and get a new one ordered. The bank reported it as fraudulent and we will get a refund, but the scammers got our $100 plus.

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! AVOID!

Complete scam, AI generated 5 star reviews. Its just a small crew working somewhere overseas, taking peoples money and time.

They can't provide proof of purchase. Will just tell you over and over again that its on the way. DO NOT TRUST.

Their address is a random house in the suburbs in USA. Go on google maps...its just a random house.

August 18, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam website

This is a scam website. I put an order in for a pre-made hoodie in September. I started getting computer generated emails every week or two about the different "processes" it was going through (Design, manufacturing, quality check, etc), which made me suspicious (hoodies do not get individually made for orders!). The last one assured me that after it went through a quality check it would be sent off - that was over a month ago. When I demanded a refund, they ignored me. I Have written off my $100 and don't expect to see a thing or hear from them again. Maybe they'll surprise me - but I doubt it!

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded My Expectations

I ordered my jacket and when it arrived, it exceeded my expectations. I love it! I received excellent customer service and was able to follow my order from start to finish. Quality is excellent, I would highly recommend Jacketsjunction to my friends and relatives.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

My jacket came out perfectly

My jacket came out perfectly and the company was incredibly responsive at every point, especially when it came to picking out the right size. Would definitely buy from them again.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

I promise do not order from these people. This site is a scam, i ordered a jacket back in Aug I’m still going back and forth with them about when it’s arriving and every week they tell me next week it’s now the middle of Oct I’m asking for a refund and they have disappeared.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had a wonderful experience…

I recently had a wonderful experience purchasing a handmade jacket from jacketsjunction. From the start, the seller was incredibly responsive and took the time to understand exactly what I was looking for. They offered customization options and helped guide me through the process of selecting the perfect fabric and style to suit my preferences, I will say double checking the size chart and doing exact measurements myself was defiantly a must do as it really felt like it was tailored made to me. When the jacket arrived, it exceeded my expectations. The craftsmanship was exceptional, with attention to detail. It fit perfectly, thanks to the customer support team helping me make sure I followed their careful measurement instructions and willingness to make adjustments, when I didn’t double check my exact measurements. The fabric was of high quality, and you could tell a lot of care went into its creation. What really stood out was how supportive the sellers team was. As there was delay in shipment but that was due to me not giving the right, they still offered me a discount on my next order and worked with me on the shipping, even though it was on me. It made the experience feel special and reminded me of the value of handmade goods. Overall, it was a fantastic experience, and I’m thrilled with my new jacket. I’ll definitely be back for more unique, well-crafted pieces in the future! Jackets Junction you have my guaranteed return business.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Such a great experience!

I have made a mistake in ordering my shirt, wrote an e-mail, fixed it, updated me about every step, few weeks later it came and it is better than I have expected! The logos, the color, the whole shirt is just perfect! I recommend it very much! They are professionals no doubt.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

5 Star Service for a 1 Star Price

Let me start by saying, that they have made ordering custom tailored clothes a breeze. From there customer service response time to there shipping from warehouse to door is impeccable. I truly can not believe how easy the process was. I will definitely be ordering from them again.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

All in all very good (customer support) experience

Very good customer service. Shipping was a bit delayed but the support answered every question and update request. When it was shipped, it took only 5 days to arrive. I was a bit skeptical at first but would recommend 100%.

September 24, 2024
Unprompted review

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