Purchased a Kood P Adapter from jackthehat on ebay. Good product, very efficient service and prompt dispatch.
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Bought the japan easy wrapper bandage to cover camera lens. Great product as is easily removable and reusable due to very fine 'velcro' type system. Easy to deal with JacktheHat, and product despat... See more
Item ordered on 31 July 2024 and arrived on 3 August 2024. Item was New and manufacturer sealed. Seller packaged the item very well and it arrived in excellent condition. The only downside (noth... See more
Company replied
Great value Quick delivery Great item... I was having problems clearing spots on my camera sensor with the product i had been using for years in 1 applicaion with this product EVERYTHING had gone PIG... See more
Company details
Information provided by various external sources
UK retailer of photographic accessories. Specialists in backgrounds backdrops, flash diffusers, filters and strobist equipment. Huge range of items and free UK delivery
Contact info
United Kingdom
- www.jackthehat.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Ebay Purchase
Purchased a lens hood on ebay. Very efficient service and prompt dispatch.

Reply from Jackthehat
Great service
Item ordered on 31 July 2024 and arrived on 3 August 2024. Item was New and manufacturer sealed. Seller packaged the item very well and it arrived in excellent condition.
The only downside (nothing to do with the seller or item) is with the tracking detail's. It isn't really tracking at all, as Royal Mail only give updates when the item has been attempted to be delivered or actually delivered.
Seller: ***** Item: *****
Happy days. :)

Reply from Jackthehat
It’s not often these days that you come…
It’s not often these days that you come across a company that needs praising. My item was lost in the post and the fault was a 100% due to the Royal Mail. Jamie, dealt with the whole problem from start to finish and the customer service was second to none. I have used them for years and will continue. A definite 5 star company.

Reply from Jackthehat
Very good
Very good, good business, good customer service, my UV filter arrived well packed, will definitely come here again for camera parts, recommend and can't fault them

Reply from Jackthehat
I am grateful to this company
Changed my order just before dispatch, saved us all a lot of trouble. Thanks

Reply from Jackthehat
An exceptionally kind company to deal with.
I made a silly mistake when ordering. The staff at Jack the Hat not only corrected the error with my order, they didn't even charge me for the repeat postage! An exceptionally kind company to deal with. Highly recommended.
Great personal service
I find this company excellent for personal service, quick delivery and good fair prices. I have bought several things over the years and have never had any bother whatsoever. I highly recommend Jack.
Good service and even better prices
Good service and even better prices. Have used jack the hat for quite some time and will continue to do so.
Very helpful company
Very helpful company. They don't just want to push a sale onto you, they genuinely try to help the customer choose the product that is best for them. Will definitely use again for all my photography related purchases.
SCAMMER WHO PUSHES RETURNED RUBBISH ONTO PEOPLE
I bought a hotshoe adaptor off him and it turned out to be rubbish. All the other stuff I've had off him were good, which makes me think he was trying to build trust to eventually scam me.
All he is interested in is me returning his rubbish only to probably push it onto other people.
Don't trust this scammer as he is being reported to Trading Standards on Monday.

Reply from Jackthehat
I highly recommend 'Jack the hat'
I highly recommend 'Jack the hat' . The product and especially the customer service have been second to none ; even during the difficult corona virus pandemic period.
just received my hoodman kit
just received my hoodman kit. tried it on my iPad and fantastic!!, could have saved a fortune on dji goggles, recently bought. the biggest problem when outside, even on dull days is the reflective glare on the screen, when the sun is out, it's virtually impossible to see. yes there is a slight bit of light where the hood meets the iPad, but that is nothing! can't wait to go flying, great packaging, and delivery, other eBay sellers could learn a lot from you people.
well done and many thanks, will use you again.

Reply from Jackthehat
I have bought tripod head and quick…
I have bought tripod head and quick release unit qr-1m(arca swiss)
and must say that both poducts are very good quality and well worth the price

Reply from Jackthehat
I ordered three rolls of fomapan 135mm …
I ordered three rolls of fomapan 135mm films late Sunday and received them today. I was kept in the loop all through about when to expect delivery. I would definitely order more products from this company
Highly recommended
Very quick delivery, really nice website and product range.
Good and quick experience
Bought some photographic accessories from Jackthehat. Bought directly on their website. Fast delivery. Recommended.
Perfect in all respects - good quality product & sent really quickly
I used this company to buy some photographic backdrop fabric as they sell it in lots of different colours. It came quickly and I was pleased with the quality. Very quick and easy to order from and postage was free.
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