Jackthehat Reviews 40

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Purchased a Kood P Adapter from jackthehat on ebay. Good product, very efficient service and prompt dispatch.

Rated 5 out of 5 stars

Bought the japan easy wrapper bandage to cover camera lens. Great product as is easily removable and reusable due to very fine 'velcro' type system. Easy to deal with JacktheHat, and product despat... See more

Rated 5 out of 5 stars

Item ordered on 31 July 2024 and arrived on 3 August 2024. Item was New and manufacturer sealed. Seller packaged the item very well and it arrived in excellent condition. The only downside (noth... See more

Company replied

Rated 5 out of 5 stars

Great value Quick delivery Great item... I was having problems clearing spots on my camera sensor with the product i had been using for years in 1 applicaion with this product EVERYTHING had gone PIG... See more

Company details

  1. Photo Shop

Information provided by various external sources

UK retailer of photographic accessories. Specialists in backgrounds backdrops, flash diffusers, filters and strobist equipment. Huge range of items and free UK delivery


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Ebay Purchase

Purchased a lens hood on ebay. Very efficient service and prompt dispatch.

August 22, 2024
Unprompted review
Jackthehat logo

Reply from Jackthehat

Thanks for going out of your way to leave us a positive review Martin, we appreciate it.

Rated 5 out of 5 stars

Great service

Item ordered on 31 July 2024 and arrived on 3 August 2024. Item was New and manufacturer sealed. Seller packaged the item very well and it arrived in excellent condition.

The only downside (nothing to do with the seller or item) is with the tracking detail's. It isn't really tracking at all, as Royal Mail only give updates when the item has been attempted to be delivered or actually delivered.

Seller: ***** Item: *****
Happy days. :)

July 31, 2024
Unprompted review
Jackthehat logo

Reply from Jackthehat

Thank you Keith for leaving us a positive review, we appreciate it.

Rated 5 out of 5 stars

It’s not often these days that you come…

It’s not often these days that you come across a company that needs praising. My item was lost in the post and the fault was a 100% due to the Royal Mail. Jamie, dealt with the whole problem from start to finish and the customer service was second to none. I have used them for years and will continue. A definite 5 star company.

June 24, 2024
Unprompted review
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Reply from Jackthehat

Thank you for taking the time to leave us a positive review, we really appreciate it.

Rated 5 out of 5 stars

Very good

Very good, good business, good customer service, my UV filter arrived well packed, will definitely come here again for camera parts, recommend and can't fault them

June 18, 2024
Unprompted review
Jackthehat logo

Reply from Jackthehat

Thank you for taking the time to leave us a review, we appreciate it :-)

Rated 5 out of 5 stars

I am grateful to this company

Changed my order just before dispatch, saved us all a lot of trouble. Thanks

June 10, 2024
Unprompted review
Jackthehat logo

Reply from Jackthehat

Thanks for taking the time to leave us a review, we appreciate it :-)

Rated 5 out of 5 stars

Great personal service

I find this company excellent for personal service, quick delivery and good fair prices. I have bought several things over the years and have never had any bother whatsoever. I highly recommend Jack.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful company

Very helpful company. They don't just want to push a sale onto you, they genuinely try to help the customer choose the product that is best for them. Will definitely use again for all my photography related purchases.

July 12, 2021
Unprompted review
Rated 1 out of 5 stars

SCAMMER WHO PUSHES RETURNED RUBBISH ONTO PEOPLE

I bought a hotshoe adaptor off him and it turned out to be rubbish. All the other stuff I've had off him were good, which makes me think he was trying to build trust to eventually scam me.
All he is interested in is me returning his rubbish only to probably push it onto other people.
Don't trust this scammer as he is being reported to Trading Standards on Monday.

July 10, 2021
Unprompted review
Jackthehat logo

Reply from Jackthehat

Unfortunately we had to involve the police for the first time in over 17 years of trading due to the threats we received from this customer. And all because he received a product that happened to have a fault.

Rated 5 out of 5 stars

just received my hoodman kit

just received my hoodman kit. tried it on my iPad and fantastic!!, could have saved a fortune on dji goggles, recently bought. the biggest problem when outside, even on dull days is the reflective glare on the screen, when the sun is out, it's virtually impossible to see. yes there is a slight bit of light where the hood meets the iPad, but that is nothing! can't wait to go flying, great packaging, and delivery, other eBay sellers could learn a lot from you people.
well done and many thanks, will use you again.

January 8, 2020
Unprompted review
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Reply from Jackthehat

Hi Paul, thanks for taking the time to leave us a glowing review, we really appreciate it :-)
Best wishes from the Jack the Hat team.

Rated 5 out of 5 stars

I have bought tripod head and quick…

I have bought tripod head and quick release unit qr-1m(arca swiss)
and must say that both poducts are very good quality and well worth the price

November 16, 2019
Unprompted review
Jackthehat logo

Reply from Jackthehat

Thank you for taking the time to leave us a positive review, we really appreciate it :-)

Rated 5 out of 5 stars

Good and quick experience

Bought some photographic accessories from Jackthehat. Bought directly on their website. Fast delivery. Recommended.

October 23, 2015
Unprompted review
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