jAlbum Reviews 

6,095
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the software for providing a simple, fast, and reliable way to create and publish photo albums online. Consumers really appreciate the extensive personalization options, intuitive interface, and consistent performance delivered over many years of use. Some people were dissatisfied with the experience, noting that certain skins are overly complex, buggy, and quite difficult to handle. Reviewers also mentioned encountering navigation hurdles or finding the overall program logic hard to understand when trying to make custom adjustments. Users further explained that trying to integrate these galleries into existing web pages presented unexpected challenges during setup.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the software as a very accommodating tool... See more

Product

Customers had positive experiences with product, expressing great satisfaction with its ease of use and... See more

Website

Customers consistently note positive experiences with website tools, highlighting user-friendly software and... See more

Application

Users describe ambiguous interactions with app, as experiences and performance vary significantly. Reviewers... See more

Service

Consumers find service to be excellent and consistently appreciate the amazing ongoing support. People also... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried out a bunch of galleries of all kinds (web-based, plugins, etc.)... and I've never really found anything that truly met my needs... JAlbum is definitely different... it lets you build galle... See more

Company replied

Rated 5 out of 5 stars

When exterminating everything to do with Adobe (several apps), four years ago, I needed something to replace Adobe Lightroom's gallery-building feature. jAlbum was the perfect replacement, and has re... See more

Company replied

Rated 5 out of 5 stars

JAlbum simply works well. I've been using JAlbum since Version 10 and it is perfect for displaying online galleries and serving ZIP files of photos to my clients. It's a must-have for businesses to... See more

Company replied

Rated 5 out of 5 stars

I have been using this software for years without any problems. It is relatively easy to use and produces albums that can be easily integrated into the pages of my website. A purchase I do not regret... See more

Company replied


Company details

  1. Software Company
  2. Web Hosting Company

Written by the company

Jalbum is the most flexible way to share photo albums on the Internet. The free Jalbum software creates web albums of your digital images, and then you can publish your albums to Jalbum's free hosting alternative or any other server. Share your albums with millions of users on jalbum.net. Jalbum - Set your pictures free

jAlbum Details

Written by the company

Powerful web album software
Use the jAlbum desktop application to create professional looking online photo albums for any web site. Customize your albums to the finest detail with hundreds of album templates to choose from.
Living community site
The jalbum.net site is not just a place where you store your albums. Follow great photographers from all over the world, like and comment on other peoples' albums and get feedback on yours. Connect with Facebook or Twitter and share your albums with your friends.
Album storage
You will need to store your creations somewhere, and if you don't already have your website why not host your albums with us? We offer a robust, streamlined storage for web albums and seamless integration with our desktop application.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(6,095)

254 reviews in the last 12 months

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Rated 2 out of 5 stars

watch out when buying license

Renewed my license. Found out later that it had a autorenewal part. Was not aware. Was not mentioned explicitly on the "prices page". You need to read between the lines. Not good.
Anyway, the product is great. Using it for many years now.

April 19, 2025
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Reply from jAlbum

When you purchase a licence, there is a ticked checkbox reading "Renew my Support and Update plan after 12 months with 50% discount!". It's placed just above the submit button. We're sorry you missed that, but we also communicate the renewal several weeks before due date. Didn't you receive this notification email? Have you checked your spam box?

We're sorry you had a bad experience. I believe all is settled now. As you're happy with jAlbum in general, shouldn't that validate a higher rating than 2/5 ? As it currently stands, your rating lowers our average rating of 4.7/5. If you really don't like jAlbum, we offer you a full refund.

Rated 5 out of 5 stars

jAlbum allowed me to build a great…website with photos and videos that are updated and added to daily.

jAlbum allowed me to build a great looking website and its built in tool allows me to upload it to the server and quickly and easily make changes and additions (I add photos, videos and new captions for those daily). More than that, when I had some problems with the online version -- turns out that the server at the webhosting company was misconfigured, nothing on my or jAlbum end -- my question posed on the skin discussion board was answered quickly and that help continued through a number of steps until the exact issue was figured out and solved (and they even pointed to the coding changes that the host needed to do to their server to fix their misconfiguration). I'm thrilled!

April 9, 2025
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Reply from jAlbum

Thank you for showing such appreciation for our efforts Ken!

Rated 4 out of 5 stars

Loving it since 2017 to organize and tag my local photo collection.

Using this since 2017 to manage my entire photo collection. That's 2tb of photos as of 2025. So simple, flexible. Use it to group and tag more than export to web, but that's nice too when needed. And now with a LINUX version it is even better -- one less thing on W10. Don't need the web storage tho. Wish there was a licence to just get the many solftware updates & evolutions.

April 8, 2025
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Reply from jAlbum

Thanks Rick, do you mean a license giving you perpetual updates? It's hard to ever produce a fair price on that one, that's why our licenses gives you 1 year of free updates. They don't however expire.

Rated 4 out of 5 stars

Simple and reliable

Simple and reliable, works like a charme

March 31, 2025
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Reply from jAlbum

Happy to hear, thank you. Please let us know what we can improve in order to achieve a full 5-star rating.

Rated 1 out of 5 stars

too much bugs

March 21, 2025
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Reply from jAlbum

Really sorry to hear this. It doesn't seem like you've been in contact with us. Please contact support@jalbum.net so we can work things out instead of hurting our business by posting a 1-star review. It helps neither you or us.

Rated 5 out of 5 stars

Very good album making program

Very good album making program - from unexperienced to experienced users, good support and helpful staff, no matter where you publish - jAlbum servers or your own site, commercial or not jAlbum is very strong contender for a good result!

March 16, 2025
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Reply from jAlbum

Thanks for your kind words!

Rated 4 out of 5 stars

The generated output is quite nice

The generated output is quite nice, in fact the only one I can stand, thanks to the so-many themes, you should find your happiness.
My favourite theme is Chameleon, but, unfortunately, it is not longer supported and the new ones supposed to replace it do not satisfy my aesthetics. Still, it works!

But, I dislike the whole "gas factory" presentation of JAlbum. Options everywhere, spent hours exploring all menus to set up simple favourites.
The packaging is multiplatforms, which is a plus, but be sure to get the one with java bundled in. JAlbum does not cope very well with system Java on all systems I've tested, you get weird stuff in generated output (at least with Chameleon).

March 15, 2025
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Reply from jAlbum

Thanks for your feedback.Remember that jAlbum's "Search Bar" helps immensely in locating the right settings, which can be confusing otherwise as parts of the settings are centralised and parts are skin specific.

The successor to Chameleon is Lizard. If you're not fully happy with the aesthetics, please let us know in detail by writing us at support@jalbum.net or writing in our user forum at https://jalbum.net/forum

Rated 5 out of 5 stars

Been running with Album for 20+ years…

Been running with Album for 20+ years and it is fantastic. Does just what I need in terms of posting up sports photos for player and family to download. It is how I get photos to those who want them.

March 7, 2025
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Reply from jAlbum

Thanks for sharing how jAlbum makes a positive difference for you Alan. Reviews like these keeps us going!
/David -jAlbum founder

Rated 5 out of 5 stars

Still very enthusiastic after many years of use

I have been using jAlbum for quite a number of years and am still very enthusiastic at the way the software and skins are constantly developing and offering new options for me to use.

March 9, 2025
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Reply from jAlbum

We're happy to hear that, and we'll continue to develop our skins and develop new ones as well. Thank you for your review!

Rated 4 out of 5 stars

It just works

And has the features that makes it work well/

March 11, 2025
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Reply from jAlbum

Happy to hear. Please let us know what we can improve to gain a full 5-star rating.

Rated 3 out of 5 stars

I like your software and the skins…but userinterface is not ok

I like your software and the skins (using Tiger most of the time). The user interface on iPad or iPhone is not at all satisfactory. Most people use phones now. Please work on this! (I agree, that iphones are not the best way to look at photos, but it is a fact, that people use it…

February 27, 2025
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Reply from jAlbum

We'd love to be able to offer a mobile album creator of the same power as our fully featured desktop software, but it's a too challenging task for our small company. Luckily jAlbum galleries works on both mobiles and desktops.

Rated 5 out of 5 stars

Renewing my subscription was simple and…

Renewing my subscription was simple and straightforward, it was automatic.

JAlbum is great to use, there are so many skins to choose from to customise your album. My favourite being Journal Skin, automatic updates to both the App and the skins make life easy. Thank you JAbum and to all the Skin writers.

February 15, 2025
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Reply from jAlbum

Really happy to hear this Leslie. Thank you!

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