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Jamesmartinvanities Reviews 

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TrustScore 3 out of 5

3.2

Bathroom Supply Store
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  1. Bathroom Supply Store

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

Buyer Beware! Defective products are not fixed!!!

My husband and I purchased an expensive bathroom vanity that had a defective drawer. I reached out to the company over one year ago (September '25) and the issue is still not resolved. It's now October 16, 2026. I have made so many phone calls, and every time I email they tell me the drawer is on the boat (from September 25!!!!!). A supervisor was supposed to call me. They never did. I will never purchase another product from them, if this is how they operate. This was not a cheap, put together piece. I expect it to be in perfect condition when it's new. I am beginning to think they are lying to me, just to appease me. My next step is to contact the Better Business Bureau.

October 16, 2025
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