JamGolf Reviews 

8,257
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are competitively priced and arrive exceptionally fast, making it a highly reliable choice for online shopping. People often appreciate the knowledgeable and helpful staff who guide buyers through a remarkably smooth purchasing process from start to finish. Some reviewers were not happy with customer service and after-sales support when unexpected issues with orders or faulty equipment suddenly arose. A few people also mentioned receiving incorrect item descriptions or experiencing communication problems, noting that getting a timely resolution or response from the team was sometimes very difficult.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting items arriving exactly as... See more

Service

Users describe positive interactions with service, highlighting fast and prompt delivery times for their... See more

Price

Reviewers highlight positive aspects of price, frequently noting that costs are much cheaper compared to... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast postage... See more

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising knowledgeable and helpful team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been dealing with Jam golf for several years. Ideal for the golfer that doesn't want to splash out a lot of money for equipment from the onset. They are quick they have a great selection of cl... See more

Rated 5 out of 5 stars

Quality Service from Jamgolf, Purchased the Cobra Dark speeds on sale, with a Cobra Wedge and Bag at the best price I could find anywhere online or in shop. Took 3 days to arrive and packaged perfectl... See more

Rated 5 out of 5 stars

Absolutely delight with Jam golf. 2nd set of irons I’ve purchased from them. Purchased the new 3dp cobras. An expensive iron wherever you purchase them from, but Jam golf gave a discount with... See more

Rated 5 out of 5 stars

Thanks Jam Golf. Clubs delivered faster than Tiger Woods swing speed. Beat price of competition by a distance and got a free gift and 50 quid credit in store. Amazing service guys !!!


Company details

  1. Golf shop
  2. also in
  3. Golf Club
  4. Golf Driving Range
  5. Golf Resort

Written by the company

We offer great customer service - PGA Pros with an in depth knowledge of all our products are just on the end of the phone 03330 607 141


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(8,257)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ordered item over bank holiday weekend…

ordered item over bank holiday weekend and amazed I received item on Tuesday after bank holiday Monday.
item as described and an absolute bargain. sold as used but no sign of usage at all and just over half the price of a new qi35 club.
will use again

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

I would not order from this company

I would not order from this company, my son ordered a driver from them, however when it came it was too small. He emailed to tell them and they said he could return it no problem at all, gave us the address to return it and now just ignores him and they have the club back but did not process a refund. It was his first time ordering himself and they are just ignoring him and myself and have kept his money.

August 24, 2024
Unprompted review
JamGolf logo

Reply from JamGolf

Hi Shona on the return details we emailed we did suggest using a trackable and insured service. The tracking details you supplied didn't have any details on the parcel or show a proof of delivery. This may have been because it was over 12 months old.

Rated 1 out of 5 stars

Very Disappointed with Customer Support

Very Disappointed with Customer Support

I’ve been very disappointed with the level of customer support I received after a fault developed with my Bushnell Tour V5. What should have been a straightforward issue turned into a frustrating experience that took over a month to resolve. I had to send numerous emails just to get a response, and there was very little communication or urgency from their side. It felt like I was constantly chasing for updates. While the issue was eventually sorted, the lack of support and slow resolution has left a bad impression. I expected much better from a brand like JamGolf.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Bought new irons of this company and had a great experience . After a minor issue with the order , Matt from customer services was quick to react and resolved it . Great company

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a Pencil bag

Ordered a Pencil bag! Come dead quick!
Come with a sleeve of Taylormade Golf balls! Didn’t advise the balls but they turned up anyway! Brilliant! Wish they were Pro v1s though😂

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Order your new clubs here!!

This company is terrific, this is the second order I have placed with them, my clubs arrived in good time even though it was a custom order.
I asked for details on delivery and the communication from a team member came quickly. also got a free sleeve of balls which was nice. I took the clubs on interest free credit and the whole process was very good. i would recommend them to anyone 👍

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

At the last minute, I ordered a set of golf clubs as an Xmas present for my dad. George was fantastic, checking with the warehouse whether I'd be able to get the clubs on time, and communicating with me throughout to make sure I did get them. They arrived the next day less than 24 hours later, just before Xmas! Because of JamGolf and esp George, it has made Xmas day unforgettable for our household so I cannot thank you all enough. Simply amazing customer service.

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great Golf Shop

Made an order recently for some wedges and had problems at checkout (i.e. glitch in basket). Customer Services were great - very helpful and resolved the issue for me. Wedges arrived quicker than expected, very fairly priced and well packaged.

I've shopped here before yet this was a more holistic experience due to the small hiccup and it reinforced my perception that JamGolf are a very solid and dependable golf shop. I expect to return in the future. Many thanks!

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Superb place to shop!

Superfast delivery, best price on the net, a free gift, and the clubs I ordered completely exceeded my expectations. This is the only place I'll be ordering from in the future! I can highly recommend Jamgolf...you won't be disappointed.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication

My second purchase from Jam Golf and this time a big one, some custom built irons.
A slight delay in delivery due to manufacturer stock take but great communication along the way and really easy to speak with a person for updates.
Clubs arrived, very happy and thoroughly recommend.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Best of the Best

Ive used Jam Golf many times over a few years. I couldnt recommend them highly enough. Fantastic prices and offers and the service is top drawer. Shout out for Lars who has always been incredibly helpful!

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Jam Golf

My experience with all at Jam Golf has been excellent. I ordered a club incorrectly which was 100% my fault. I was able to return the club, get a full credit for the value and then purchased the club I meant to buy which was then delivered the next day. I really couldn't fault them in anyway.

I will definitely be using them again and would recommend them to others

Bravo to you all at Jam Golf

Mark

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

I have bought many clubs through jamgolf and always a great experience. Hands down the best online golf company I have used

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor after sales

Very poor after sales. Custom fit order, 1st round with new driver & shaft snapped in tip. 9 months down the line & still no resolve. Emails say a replacement will be sent but still nothing. Phone calls say they have to speak to someone and will call back but never do. Better experience from clubhouse golf, Snainton & others.

August 31, 2024
Unprompted review

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