Janes Pantry Reviews 

16
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bakery

Written by the company

Local Bakers specialising in Private Party and Corporate Buffet Catering, Celebration Cakes and Wholesale Bakers in Gloucester.


Contact info

1.9

Poor

TrustScore 2 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(16)

6 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dont want your custom

Three separate occasions barely had any thing for sale always on a Friday when asked why the response i received was it’s Friday. If you are unfortunate to be hungry on a Friday i would go anywhere else as they don’t seam to want your business. utter rubbish and a very accurate representation of a typical uk company.

October 16, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed with the Banstead branch

Went to the new Banstead branch at lunchtime. I asked for a crusty cheese & onion roll. Was told they did not have any onion, so said i would have tomato instead. Then told they don’t have any crusty rolls or soft rolls. All they could offer me was a large wholemeal seeded bap or a small french stick which they admitted had gone very hard and maybe not viable. So basically very little choice available at lunchtime.

October 6, 2026
Unprompted review
Rated 1 out of 5 stars

Went into Gloucester branch today for…

Went into Gloucester branch today for first time...ordered a steak bake and a cheese and onion sandwich...it looked delicious and I'm sure it was.... it came to £9.40..happy days...it was rung up on till and I was about to pay..
For what ever reason the lady ran out of the shop..I'm assuming to deal with something...iwa the only person there..another shop assistant was there so I asked to pay for my items that had already been put through till.... and was told ..and I quote... nothing to do with me you'll have to wait.... my first time in this establishment and my last...the food may be delicious but the staff... certainly in Gloucester are not... a middle age lady with glasses and grey hair is certainly one to avoid...rude and clearly needs some training... i left without my order and went to Greg's.. disappointed.

September 18, 2026
Unprompted review
Rated 2 out of 5 stars

Poor

Sunday brunch. Reduced menu. Reduced to chewy sausages and an egg that I still can’t guess how it was cooked. £9 for a cold sandwich. Stick to sausage rolls and pasties JP

May 11, 2024
Unprompted review
Rated 1 out of 5 stars

Have 2 shops in Tuffley

Have 2 shops in Tuffley, staff pleasant but that's it.
Gave up buying any wholemeal bread as when toasted it is too brittle, it's horrible.
Cant get proper coffee any more, only instant.
Today and only because I couldn't get
any Dangerfields bread locally I tried a medium farmhouse white loaf. Use by 5th May. Oh dear at £2.90 I expected it to be fresh, not dry and tasteless. I wonder how it will toast...?
Yesterday I bought a bacon sandwich, not enough tasteless bacon and awful tomato ketchup.
Shops close before you finish work, shut at lunchtime..... this seems pointless and surely missing trade.
Enough is enough I've wasted too much
money on inferior products and prices are sky high. The quality needs to
improve.

May 1, 2024
Unprompted review
Rated 2 out of 5 stars

Probably the worst sandwich ...

Probably the worst & most expensive sandwich in a long while. My Ist time purchase from Jane's Pantry Hucclecote Glos Don't think I will be returning !

Shared with hubby and both agreed that it was bland Chicken mayo on chewy brown bread
At £4.45 not cheap either

August 16, 2022
Unprompted review
Rated 1 out of 5 stars

Only sliced Soda bread & they argued/waffled…

Just called in looking for a Soda bread loaf unsliced & they were all sliced. I queried why they sliced it all. No intelligent answer from the young 'lady' behind the counter. In fact I would call her unsuited to the job. Manners would be useful. I will not bother to call in again.
I know for a fact Janes Pantry throw all unsold stock in a skip. (Wasting it IOW) There would be one less tonight if they hadn't sliced every one of them in the shop.
I've been using this branch of Janes for 15+ years & have left them a happy review in the past. They've gone downhill now.

June 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Event Catering

I recently Used Janes Pantry to cater for a large event. Their pre-event service was very good and Neville was always on hand for advice. On the day, they arrived on time and Neville and Kate were great in setting the food out attractively. The food itself was beautifully fresh and of very high quality. It was extremely tasty. The buffet set menus featured excellent variety and were generously portioned. We will certainly use them again.

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great bakery.

I love this place and have had cakes made for birthdays etc. Lovely, friendly, kind, efficient staff and not racist, being as I have been served by several different nationalities there.
The food is high quality and with great choice.
Just love it, the girls and guys can't do enough to please you. The bakery extremely helpful.
Don't ever change.
Rachelle Jarvis.

February 9, 2019
Unprompted review
Rated 1 out of 5 stars

Racist staff in Kingswalk shop don't go there if you have an accent

Racist staff in Kingswalk shop don't understand that they are supposed to comply with the Equalities Act 2007 in the provision of services to ethnic minorities, which includes Irish people. No, you can't mimic their accent & then tell them the shop is closing early when it isn't.

I wouldn't recommend going here if you are Irish because this lot are racists. There is an Irish Centre in Gloucester. It's ultimately dumb to insult your customers.

December 3, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look