I cannot express how amazing JA Steels crew were!! Mark W & Joe C made my experience less stressful, and if the rest of the staff are like them 2 men then I would recommend this company to everyone I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Another great experience with JA Steel. After a very easy video survey with Rob, the company arranged at short notice to do my move, sending 3 people instead of the agreed 2, and completing the move w... See more
Company replied
On time, polite, professional. Did an amazing job. BOTH properties were 3rd floor, no lift & the job was done in amazing time, no fuss. All staff were polite, patient and completed the job overexce... See more
Company replied
Amazing service, kind and very attentive. Dan R, Geoff and Yuri were helpful and patience with moving large items. Always give detailed information of what they are removing and storing. Definitely re... See more
Company replied
Company details
Written by the company
J.A. Steel Removals & Storage is a trusted removal and storage company providing reliable, professional moving solutions for homes and businesses. With years of experience and a friendly, skilled team, we take the stress out of moving by handling every stage with care, efficiency, and attention to detail. Whether you’re relocating locally or further afield, we offer a tailored service designed to suit your schedule, budget, and specific requirements. We provide full packing and unpacking services, secure wrapping for fragile items, and careful loading and unloading to protect your belongings throughout the journey. Our modern fleet of vehicles is equipped to transport everything from single items to complete household or office moves. For customers needing extra space, we also offer safe, secure storage options, ideal for short-term needs during a move or long-term solutions for decluttering or renovation projects. At J.A. Steel Removals & Storage, customer satisfaction is at the heart of what we do. We pride ourselves on clear communication, punctual arrivals, and a dependable service you can count on. Get in touch today for a free, no-obligation quote and let us help you move with confidence.
Contact info
4.9
Excellent
693 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Fantastic service
Fantastic service . Tony, mark and armed were very helpful with everything. The move was done taken and unloaded all within 2 hours, very efficient.
December 22, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
Professional, friendly and careful
Oliver, Florian and Dan GH were professional, friendly and careful. They made a stressful day run smoothly and had no complaints about staying beyond 8pm after there was a delay with our buyer!
December 16, 2025
Unprompted review
Reply from JA Steel and Son
Thank you so much for your kind words. We’re really pleased to hear the team made your move smooth and stress-free. We’ll be sure to pass your feedback on to the crew. Wishing you all the best in your new home! – JA Steel and Son Removals.
Above and beyond!
The team that came to complete the setup of my washing machine and also help me set up my sofa went above and beyond. Eston and Colin had the wrong pipe from the office and they officially only had to report it so that they'll send some other team down. Turns out there'd be no one available for another week or so. Seeing that we had a baby and wouldn't be able to do without the washing machine for that long, they went out in search of the appropriate pipe and came back to fix it. I really appreciate the effort. Amazing work! And they set up the sofa in no time as well.
December 17, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your wonderful feedback. We know moving can be stressful, so we’re really pleased we could make the process easier for you. Best wishes as you settle into your new home. – JA Steel and Son Removals.
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
Craig and Neil our two removal men were…
Craig and Neil our two removal men were the kindest and most helpful lads. There was nothing they wouldn't do to help on what was a stressful and difficult day. The move went smoothly and not an item cracked or broken. I would definitely recommend JA Steel and SON. Ask for Craig and Neil, 5 stars 🌟 🌟🌟🌟🌟
December 13, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your wonderful feedback. We know moving can be stressful, so we’re really pleased we could make the process easier for you. Best wishes as you settle into your new home. – JA Steel and Son Removals.
James
James, Ryan and Oliver W was an exceptional team happy with the service
December 15, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
Ryan
Ryan, James and Oliver W were amazing, arrived on time, pleasant and great to work with.
December 15, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
The removal men were absolutely perfect very…
The removal men were absolutely very helpful and kind and considerate well done to MARK W.TONI N.DAN.R.NEIL ,and CHRIS,they made a stressful time so easy for me I’m really happy that these men done my removal .TOP JOB 👏👏
December 8, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
James, Colin and Silviu helping with the move and the removal
James, Colin and Silviu were brilliant and considerate, taking care of items and making sure there is no damage to walls and carpets. Greatly appreciate their help with the move.
December 1, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
They was really good and kind amazing…
They was really good and kind amazing job they did
James r oli w and billy R
December 4, 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
The guys were amazing and very…
The guys were amazing and very accommodating and helped make a stressful day a lot easier!
Thank you
Tony N
Colin S
Dan R
November 24, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
They did a good job
December 3, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
Another great experience with JA Steel
Another great experience with JA Steel. After a very easy video survey with Rob, the company arranged at short notice to do my move, sending 3 people instead of the agreed 2, and completing the move with zero fuss, zero breakages, in quick time. My crew were Ryan, Billy R and Gengis - all of whom were friendly, helpful, efficient, easy to work with. They called to advise eta, they worked to a deadline I had not previously advised them of, and generally took all the stress out of moving. Highly recommended and I will definitely use them again.
November 11, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your wonderful feedback. We know moving can be stressful, so we’re really pleased we could make the process easier for you. Best wishes as you settle into your new home. – JA Steel and Son Removals.
Jadyn bill r Jamie hill
Jadyn
Bill r
Jamie hill
We're amazing and extremely supportive. Great guys and team
November 20, 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Rude,unhelpful
Rude,unhelpful. Broke the communal door. Did not care. Sloppy. Use another removal firm
November 19, 2025
Unprompted review
Reply from JA Steel and Son
We’re sorry to hear that you were unhappy with your experience. We’d like to clarify that during the move the power to the communal door was temporarily switched off for safety reasons while items were being moved through the entrance. The door was not broken or damaged by our team, and power was restored once the move was completed.
We always aim to work carefully and respectfully in communal areas, and we’re sorry if this was not communicated clearly at the time. We appreciate all feedback as it helps us improve our service.
Great service from the 3 men who helped…
Great service from the 3 men who helped us moved today
Silviu and Florian and one other member who I didn’t catch the name of
All done and dusted brilliant would highly recommend
November 14, 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
James r Billy r and olive w was very…
James r Billy r and olive w was very good and hapoy with service
November 12, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
James r Billy r and oliver was an…
James r Billy r and oliver was an accepting Al team so happy with the process of the move thank you
November 12, 2025
Unprompted review
Reply from JA Steel and Son
Thank you so much for your kind words. We’re really pleased to hear the team made your move smooth and stress-free. We’ll be sure to pass your feedback on to the crew. Wishing you all the best in your new home! – JA Steel and Son Removals.
Geoff
Geoff, Mark- W & James- R. Very friendly and very very helpful.
November 10, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
We had a great moving experience thanks to Mark W & Joe C
I cannot express how amazing JA Steels crew were!! Mark W & Joe C made my experience less stressful, and if the rest of the staff are like them 2 men then I would recommend this company to everyone I know. My move went seamlessly well thanks to them!!
I have an autistic son who does not like interacting with strangers, however he liked both Mark W and Joe C who both continuously made sure my son was happy and comfortable through the 2 day packing and moving stages which also really helped the process. 10/10 experience
November 6, 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
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