I cannot express how amazing JA Steels crew were!! Mark W & Joe C made my experience less stressful, and if the rest of the staff are like them 2 men then I would recommend this company to everyone I... See more
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Review summary
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Reviews shaping this summary
Another great experience with JA Steel. After a very easy video survey with Rob, the company arranged at short notice to do my move, sending 3 people instead of the agreed 2, and completing the move w... See more
Company replied
On time, polite, professional. Did an amazing job. BOTH properties were 3rd floor, no lift & the job was done in amazing time, no fuss. All staff were polite, patient and completed the job overexce... See more
Company replied
Amazing service, kind and very attentive. Dan R, Geoff and Yuri were helpful and patience with moving large items. Always give detailed information of what they are removing and storing. Definitely re... See more
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Company details
Written by the company
J.A. Steel Removals & Storage is a trusted removal and storage company providing reliable, professional moving solutions for homes and businesses. With years of experience and a friendly, skilled team, we take the stress out of moving by handling every stage with care, efficiency, and attention to detail. Whether you’re relocating locally or further afield, we offer a tailored service designed to suit your schedule, budget, and specific requirements. We provide full packing and unpacking services, secure wrapping for fragile items, and careful loading and unloading to protect your belongings throughout the journey. Our modern fleet of vehicles is equipped to transport everything from single items to complete household or office moves. For customers needing extra space, we also offer safe, secure storage options, ideal for short-term needs during a move or long-term solutions for decluttering or renovation projects. At J.A. Steel Removals & Storage, customer satisfaction is at the heart of what we do. We pride ourselves on clear communication, punctual arrivals, and a dependable service you can count on. Get in touch today for a free, no-obligation quote and let us help you move with confidence.
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4.9
Excellent
696 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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People also looked at
The best movers
Gavin, Silviu and James were extremely helpful and very professional they went above and beyond to make sure everything was seamless and easy for us to move. They worked extremely hard and most definitely deserve a raise or promotion, considering they lifted a double door stainless steel fridge/freezer, two sofas a dining table and a double door display cabinet up 5 flights of stairs. Most certainly a job well done. Thank you again 😊
July 22, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for sharing your experience. We’re delighted to hear the move went smoothly and that our team met your expectations. Your feedback is greatly appreciated. – JA Steel and Son Removals.
When the team arrived
When the team arrived, they were polite, respectful and very helpful. Moving home is obviously very difficult, and our 4 bedroom flat was a bit messy and chaotic. Billy, Dan, Oliver and Abi were really patient, and knowledgeable. Even when we were struggling, the guys were always there to bail us out. Couldn't have asked for a better group of people to help us with our move
July 21, 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Fantastic
Fantastic, happy, friendly and hard working cared for my home thank you jadyn, James. Brilliant will book again
July 21, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
A Great Service
We had Jadyn, James R & Kyle helping us with our stuff today. They were very helpful with everything.
I have a lot of electronics and they took extra care of it all, they also helped dismantle and reassemble a large Computer Desk for us which was great.
Overall a great trio to help us get everything moved and sorted, especially in the hot weather. They were positive and efficient throughout, can’t thank them enough
July 21, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely feedback. Our team works hard to provide a reliable and careful service, so it’s great to hear their efforts were appreciated. We’ll make sure they see your comments. – JA Steel and Son Removals.
Tony m Mark w and Gengiz helped
Tony m Mark w and Gengiz helped
us they was very helpful and hard working,
kelly killington
July 14, 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Excellent service- highly recommend ! The team that came to help my80 year…
The team that came to help my 80 year old mother in law to move were absolutely incredible. Craig, Eaton and Kyle immediately put us at ease and nothing was too much trouble . They were polite helpful and extremely professional . We can not thank them enough
July 14, 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave a review. Moving can be stressful, so we’re pleased we could help make the process as smooth as possible for you. - JA Steel and Son Removals.
Thanks for the great service
Thanks for the great service Senglor, Stuart and Will.R
However if I could I would give 1* to the lady on the phone in the office, she is very rude with her rubish customer service.
October 15, 2024
Unprompted review
Reply from JA Steel and Son
Thank you for sharing your experience. We’re delighted to hear the move went smoothly and that our team met your expectations. Your feedback is greatly appreciated. – JA Steel and Son Removals.
I was very happy with Estonia
I was very happy with Estonia, Billy. R and Tony. L . They were absolutely amazing.
July 8, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely comments. We’re glad to hear your belongings were handled with care and that the move was completed efficiently. Wishing you all the best in your new home. - JA Steel and Son Removals.
Best company ever 🏦
Great people amazing work and very friendly.
I will definitely recommend this company for any future removals and relocations.
Thanks for the help guys and the team .
Biccy P.
Chris-K
Mark W
Ryan D
Jaydyn
Florian
June 30, 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Honestly
Honestly, one of the best teams I’ve ever dealt with! They did their job with great care and professionalism, took excellent care of my belongings, and kept a warm smile on their faces the whole time. They truly helped me a lot today, and I’m so happy and grateful for their support. Thank you so much — you really made my day easier and brighter! Jadyn and steward
June 13, 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Hassle free moving the guys Ahmed,will…
Hassle free moving the guys Ahmed,will and Craig did a amazing job.Friendly and very helpful.
June 3, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
Bill p Chris k such hard workers very…
Bill p Chris k such hard workers very impressed
June 6, 2025
Unprompted review
Reply from JA Steel and Son
Thanks for your great feedback. Our team takes real pride in their work, so it’s always rewarding to hear when their efforts are appreciated. We’ll be sure to pass this on to them. - JA Steel and Son Removals.
Jadyn will r and Stuart were brilliant…
Jadyn will r and Stuart were brilliant so hrlpful lovely guys
June 6, 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Wry helpful friendly and polite
Wry helpful friendly and polite
Silvau Florian and Joy
June 3, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear the service met your expectations and that everything went to plan on the day. Your feedback is greatly appreciated. - JA Steel and Son Removals.
Heartless
On return of my furniture today I am extremely disappointed. In fact, even though I signed a disclaimer I will be seeking legal action. Firstly they were walking on my newly laid carpet with there wet shoes. I gave them shoe coverings, when I called the manager she said they don't have to wear them. They were scheduled to come between 8 - 9, came at 9.30am and left at 1 on the dot. They had another booking apparently. I have 2 bedrooms with 2 beds and they didn't fix not one of them. They say they lost the parts (for both beds?). They only care about the money. I gave them all £20 each as I gave them a little bit of a hard time. I'm honest, but I don't deliver karma. The energy returning my furniture was completely different to when they came to collect it. I feel they were more friendly and considerate because they wanted a good review. Thats why I've changed it. Treat people how you want to be treated or don't complain when what you do is returned to you.
May 28, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your feedback. We’re sorry to hear that communication did not meet your expectations. Clear and timely communication is very important to us, and we’d like the opportunity to review this and improve. Please get in touch with us directly so we can look into your concerns. - JA Steel and Son Removals 0208 364 7007.
Bill p Chris k Ahmed absolute soldiers…
Bill p Chris k Ahmed absolute soldiers 4th floor with no lift with over 90 boxes take my hats off to them
May 27, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
Bill p Chris k Ahmed wonderful people…
Bill p Chris k Ahmed wonderful people 100 per cent recommend this company and individuals on my move today
May 27, 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
Bill p Ryan d Chris k moved me today a*…
Bill p Ryan d Chris k moved me today a* team recommended
May 23, 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear the service met your expectations and that everything went to plan on the day. Your feedback is greatly appreciated. - JA Steel and Son Removals.
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