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See what reviewers are saying

Rated 5 out of 5 stars

Thank you Jazp! This app allows me to send gifts to friends and family so easily.ordering through this platform has been a very pleasant experience you guys have changed how people online and you del... See more

Company replied

Rated 5 out of 5 stars

Hi all Received all my packages within the specified time frame given by jazp executive. After sales service is also excellent as i requested for replacement of one of the item which was taken... See more

Company replied

Rated 5 out of 5 stars

This is the best app for buying goods online as it has very user friendly interface which makes the app so easy to understand by the new user and browse it.The products are in huge variety on this app... See more

Company replied

Rated 5 out of 5 stars

This is the best app for buying goods online as it has very user friendly interface which makes the app so easy to understand by the new user and browse it.The products are in huge variety on this app... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Are you looking for an online shopping site with great deals? Jazp is an online shopping site in UAE, Oman & Qatar. Shop for Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online through Jazp website with Free shipping & C...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
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1-star

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Rated 1 out of 5 stars

very bad products

very bad products
products not working
products not as appeared on site

July 31, 2019
Unprompted review
Jazp.com logo

Reply from Jazp.com

Dear customer, we are really sorry for the inconvenience caused to you. If you could please let us know your registered contact number or order id to trace your order details?
Please follow the below steps to register your complain, we will do the needful as soon as possible.( Registration details by Video Please Visit https://youtu.be/ng1gTbedLMM )

Step 1- Click on the link to visit our website https://qatar.jazp.com/qa-en/
Step 2- Go to Sign in Option, you will get Login
Step 3- Click on Login to register with our website
Step 4- Click on Register
Provide the whole details and submit to register with jazp. Now Click on my profile you will get option of complain please register your complain over there. You will get instant help from our technical team.

Rated 1 out of 5 stars

GOT WRONG PARCEL!!!!!!!

i ordered and i got (W2 Wireless Speaker with bluetooth Mini Multi Functional Portable Super Bass Subwoofers) which cost me RO:5.900
and u guyz gave me (FD1 Fashionable Portable Wireless Bluetooth Speaker with Micro SD, Flash Drive - Blue) which cost RO:2.900 and th guy who took delivery told me that just call the office they will help u and im trying to call your team since morning.if u cant gave a good service then close your website.
my INVOICE NO:JOIB6376
and i cant even complain bcz the product i choose to buy has not got any warrenty. and the fun fact is i dont even got that product

June 23, 2019
Unprompted review
Rated 1 out of 5 stars

Smart watch doesn't charge

Hi actually I bought a smart watch but it does not charge at all. You delivered it in the morning and I am trying to charge it but it does not work.
Kindly help me.

June 21, 2019
Unprompted review
Jazp.com logo

Reply from Jazp.com

Dear customer, we are sorry for the inconvenience which is caused to you. Can you please provide your contact number or order id to trace the details? If not Please follow the below steps to register your complain, we will do the needful as soon as possible.( Registration details by Video Please Visit https://youtu.be/ng1gTbedLMM )

Step 1- Click on the link to visit our website https://Qatar.jazp.com/qa-en/
Step 2- Go to Sign in Option, you will get Login
Step 3- Click on Login to register with our website
Step 4- Click on Register
Provide the whole details and submit to register with jazp. Now Click on my profile you will get option of complain please register your complain over there. You will get instant help from our technical team.

Rated 1 out of 5 stars

I want change my order only shaver…

I want change my order only shaver machine.

March 27, 2019
Unprompted review
Jazp.com logo

Reply from Jazp.com

Dear customer, we are sorry for the inconvenience which is caused to you. Can you please provide your contact number or order id to trace the details? If not Please follow the below steps to register your complain, we will do the needful as soon as possible.( Registration details by Video Please Visit https://youtu.be/ng1gTbedLMM )

Step 1- Click on the link to visit our website https://Qatar.jazp.com/qa-en/
Step 2- Go to Sign in Option, you will get Login
Step 3- Click on Login to register with our website
Step 4- Click on Register
Provide the whole details and submit to register with jazp. Now Click on my profile you will get option of complain please register your complain over there. You will get instant help from our technical team.

Rated 1 out of 5 stars

compline

Dear Concerned,

i have by a mobile phone from Jazp now in a month, i have facing problems, that is not chanrging, showing massage overboltaze, and in a minute showing 100 perscen charge.

kindly help me to solve _ my mobile number is 50920330 (qatar)

January 12, 2019
Unprompted review
Jazp.com logo

Reply from Jazp.com

Dear customer, sorry for the inconvenience caused! Please follow the below steps to register your complain, we will do the needful as soon as possible.( Registration details by Video Please Visit https://youtu.be/ng1gTbedLMM )

Step 1- Click on the link to visit our website https://qatar.jazp.com/qa-en/
Step 2- Go to Sign in Option, you will get Login
Step 3- Click on Login to register with our website
Step 4- Click on Register
Provide the whole details and submit to register with jazp. Now Click on my profile you will get option of complain please register your complain over there. You will get instant help from our technical team.

Rated 1 out of 5 stars

Im very disappionted there are.cheating…

Im very disappionted there are.cheating the.customer all the items.that i purchase are Not good the speacker not working and indicate.bluetooth but is not the smart.watch battery defective how.can.you.get loyal custumer now i need you to replace the items that i purchaces.

October 22, 2018
Unprompted review
Jazp.com logo

Reply from Jazp.com

Dear Customer, we are sorry for the inconvenience caused, If you could please let us know the contact number or the order ID so that we can have a look into it and clear the issue at the earliest?

Rated 1 out of 5 stars

One of the worst company jazp.com jazp.com

One of the worst company with low quality products. Last week i purchased 6 pack Abs simulator. Not battery working in that, same same one more product added. Full cheating company with low quality products. Worstcmpny jazp.com .total looose mi monie.

September 3, 2018
Unprompted review
Jazp.com logo

Reply from Jazp.com

Dear Customer, we are sorry for the inconvenience caused, If you could please let us know the contact number or the order ID so that we can have a look into it and clear the issue at the earliest?

Rated 1 out of 5 stars

Greatest Disappointment!!!

Greatest Disappointment!!!
Worst Product and More to it Worst Worst Worst customer service.
Few days back I already given my review about the customer service and shared my disappointment.
Today is the 12th day....I have been waiting for my refund. Every time I call them they are telling you will sure get by today. But that today never comes. Secondly you cannot reach them easily..just automated computer voice. Yesterday that guy assured me that the refund is with driver and he will reach within half an hour...I waited till 10 PM yesterday and driver did not come...then trying their 24X7 customer service number....then just computer voice...no response....I am really frustrated. Today again I got promise that I will get my refund before 7 PM.
If I am not getting my refund by today, I am going to lodge a police complain against them for cheating the customer.

In the last review Jazp.com replied me and asked the details....
Here is my detail...
Invoice Id: JQIA8191
Invoice Date: 31-07-2018

Dear Customer....Please be aware...don't fall in pray.

August 12, 2018
Unprompted review
Jazp.com logo

Reply from Jazp.com

Dear customer, we really apologize for the inconvenience caused! We have already initiated your refund request. you will get the refund at the earliest, Once again sorry for the delay and We will make sure the same thing will not get happen in the future. Hope you will understand!

Rated 5 out of 5 stars

Excellent customer service experience from Jazp

Hi all
Received all my packages within the specified time frame given by jazp executive.

After sales service is also excellent as i requested for replacement of one of the item which was taken care by jazp executive and got replacement done within 48hrs of request.

Really happy amd safisfied with jazp executive.

Thanks

August 4, 2018
Unprompted review
Jazp.com logo

Reply from Jazp.com

Thanks for your valuable feedback. :-)

Rated 1 out of 5 stars

i got scammed

i got scammed. different product as in their advertisement

July 1, 2018
Unprompted review
Jazp.com logo

Reply from Jazp.com

Dear Customer, we are sorry for the inconvenience caused, If you could please let us know the contact number or the order ID so that we can have a look into it and clear the issue at the earliest? If not we kindly request you to contact our customer care number 50955575 or 50555856, as we will be very happy to assist you at any time. Expecting a reply from you. Thanks.

Rated 5 out of 5 stars

Great experience of shopping

Great experience of shopping with jazp.com. same products as described on website with best rates as compare to other sites.

April 27, 2018
Unprompted review
Jazp.com logo

Reply from Jazp.com

Thanks for your valuable feedback. :-)

Rated 5 out of 5 stars

good service

I purchased one lenovo laptop and complaint happened at the same day they replaced with the another one, jazp.com serves the best one with the good quality. Thanks to customer support team for this.

April 17, 2018
Unprompted review
Jazp.com logo

Reply from Jazp.com

Thanks for your valuable feedback. :-)

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