I found the pastry bags easily on the website, they were in-stock, and I ordered them. They shipped quickly, albeit a little more expensively than I had expected, and arrived quickly. The pastry bags... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Outstanding tried & true kitchen gear arrives fast! I love my new Kunz spoon and find myself reaching for it daily. It's fantastic for a variety of simple tasks especially if you love the right tool... See more
Company replied
After some shopping around, it was clear that JB Prince is the place to go for restaurant quality rubber cutting boards. Easy to order, shipped promptly and good followup communications.
Company replied
I’m very happy with the entire buying process. The spoons became very popular after a review in Wirecutter. Despite the challenge my set arrived within a week. I purchased two for myself with the othe... See more
Company replied
Company details
Written by the company
JB Prince is a provider of the world's finest chef tools, cutlery and equipment for professionals in the culinary industry. We have only quality products. Shop online or visit our store in New York!
Contact info
36 East 31st Street - 6th Fl., 10016, New York, United States
- (800)473-0577
- customerservice@jbprince.com
- www.jbprince.com
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Service is slow
Not good experience service is very slow need to more improvement.
June 30, 2026
Unprompted review
Reply from JB Prince Company
Hi Chef, We apologize if you had a negative experience. Can you further elaborate on this?
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Quality NSF-Rated Cutting Board
The cutting board matched its online description. It has washed well in the dishwasher. I don't see any cut marks in it yet. It is sturdy and not particularly floppy which rubber could be.
June 29, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
-1 star for shipping
-1 star for shipping; the items were packaged poorly but managed to arrive undamaged.
July 1, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We do apologize for any poor packaging! Glad it arrived safely and will be informing our warehouse!
Bicycle-bartender
Hey man... , i got what i bought, man
Great stuff. I have bought frim them before, and, i will, buy from them; again
June 29, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Super fast delivery of my beautiful…
Super fast delivery of my beautiful spoons! Packaged nicely and spoons are gorgeous- can’t wait to use them!
June 25, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Very fast delivery
Very fast delivery, products are good, although the vegetable peeler is not as sharp and easy to use as I had hoped.
June 25, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Online purchase and delivery were easy…
Online purchase and delivery were easy and fast. Thanks.
June 23, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Great products But HIGH shipping
Great products, but shipping costs are ridiculous - $18 for a pair of kitchen tweezers? Its just an envelope that doesnt weigh anything. I understand some bigger items but this is exhorbitant. Im only buying direct to support the small company, but high shipping costs make it almost economically irrational.
Shipping should be based somewhat on weight. My small items shouldnt have to subsidize larger items others order.
June 17, 2026
Reply from JB Prince Company
Hi Chef,
Thank you for taking the time to share your feedback — we genuinely appreciate it, even when it's tough to hear.
We completely understand that shipping costs can be frustrating, and we're sorry the experience felt like poor value. We want to be as transparent as possible: our shipping rates reflect the actual UPS carrier costs we're charged to ensure your order arrives safely and on time. We don't mark up shipping as a source of profit — it's simply the cost of getting your order to you reliably.
That said, your feedback matters to us and we're always looking for ways to make our pricing feel fairer for our customers.
Thank you again for giving us the opportunity to improve.
Love the spoon
Love the spoon. Product arrived in great condition. Shipping updates provided throughout.
June 8, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
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