I found the pastry bags easily on the website, they were in-stock, and I ordered them. They shipped quickly, albeit a little more expensively than I had expected, and arrived quickly. The pastry bags... See more
Company replied
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Review summary
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Outstanding tried & true kitchen gear arrives fast! I love my new Kunz spoon and find myself reaching for it daily. It's fantastic for a variety of simple tasks especially if you love the right tool... See more
Company replied
After some shopping around, it was clear that JB Prince is the place to go for restaurant quality rubber cutting boards. Easy to order, shipped promptly and good followup communications.
Company replied
I’m very happy with the entire buying process. The spoons became very popular after a review in Wirecutter. Despite the challenge my set arrived within a week. I purchased two for myself with the othe... See more
Company replied
Company details
Written by the company
JB Prince is a provider of the world's finest chef tools, cutlery and equipment for professionals in the culinary industry. We have only quality products. Shop online or visit our store in New York!
Contact info
36 East 31st Street - 6th Fl., 10016, New York, United States
- (800)473-0577
- customerservice@jbprince.com
- www.jbprince.com
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
I have used your company for many …
I have used your company for many years and it was always good service. I can place an order before 12:00 and get it the next day. a search bar could be helpful. Thanks
February 25, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Great products, good pricing
I learned about JB Prince through the Wirecutter review of the Gray Kunz spoon. I ordered a few of them for Christmas gifts (and for me), and was very impressed. Great quality and reasonably priced. Based on that experience, I thought I would try the perforated spoons and the Matfer high heat spoon. Love ‘em! Now if only I were a better cook!
March 17, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience! And we are working on it! As soon as we get them, they fly right back out! I suggest signing up for our stock notification!
Notification of items had been…
Notification of items had been interested in were back in stock, easy to understand website,and very quick delivery of purchased items.
March 16, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
The staff at JB prince are incredibly…
The staff at JB prince are incredibly knowledgeable, I needed a specific French rolling pin and a particular piping tip set for a project and they not only had it in stock but showed me three different options and explained the nuances of each. This is what a specialty kitchen store should be
March 6, 2026
Unprompted review
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Insane shipping cost
The spoon I ordered finally reappeared in stock, and given the mess the economy and supply chain have been, I don't blame you. But the shipping charge was insane and means I am not likely to buy more from you. The spoon's price was reasonable, but other parts of the transaction should also be.
March 6, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback. Being a small business, We understand shipping can be quite high for a small item. These rates are industry wide and come directly fed from UPS. We consistently attempt to negotiate the best rates we can for our customers.
Great service and speedy turnaround
Opened up my yakitori Grill yesterday and couldn’t be more pleased with the quality of the product. What a great value!
March 5, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
It is a good company
March 12, 2026
Unprompted review
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
The items I ordered came quickly
The items I ordered came quickly and arrived intact. I could not find the items JB Prince sold any place else, so I was especially please with the quick shipping.
February 19, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Online shopping experience was easy.
Super Fast Shipping & Nice packaging.
Customer service still hasn't emailed or reached out to us regarding our tax exemption form that was uploaded and emailed.
February 26, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! I'm going to forward this over to them for assistance!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
5 star customer service
Had a little hiccup but as usual they made it right very quickly. 5 stars from a repeat customer.
February 25, 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback and repeat business! We’re glad to hear you enjoyed your experience! Please reach out if there is ever an issue!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
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