J.D. Byrider - Fairfield, OH Reviews 

12
TrustScore 2 out of 5

2.0

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2.0

Poor

TrustScore 2 out of 5

12 reviews

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2.0

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(12)

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Rated 1 out of 5 stars

If I could give them a negative e…

If I could give them a negative e number I would had my car a year. Driving g off lot after purchase, overheats and is towed back. Next 2 weeks later overheats.after fueling stalls out. Transmission slipping. They said ot was fine. Picked up car it was dead someone left the car running after working on it. Then out of buisness, shuffled to dayton, wanted me to pay 250 towbill. Pick up my car they charged me 200 for a betterythey drained, out of pure ignorance. Let's just say this. This will not be on my dime. Not this time

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome

Kayla was super helpful , she made a seemingly impossible situation possible. We are from Covington, ky and were originally in Fairfield for Cincinnati Auto Credit. They promised us a car with no hassle over the phone but when we got there , there was very little inventory and they were extremely difficult. We went next door to J.D Byrider and left with a super nice car. They are very friendly and helpful and even filled up our new car with gas for us! I would recommend this to anyone- you will leave the lot with a smile on your face:)

April 4, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful, professional and nice employees that were ready to help me out of a terrible spot with a great car. Kayla was amazing getting me into a newer reliable car without any hassle. I recommend J.D. Byrider in Fairfield to anyone. Thank you for helping out this single mom get a great car!!

March 29, 2018
Unprompted review
Rated 1 out of 5 stars

1 months with no contact

My van was towed in. I had to make a phone call a week later to find out if they knew what was wrong with it. After giving them the go-ahead I had to make three more phone calls leaving messages with no response whatsoever 3 weeks later I make two more phone calls and I'm on hold for a half an hour and nobody ever picks up they hang up on me and I literally had to go to them to get my vehicle back I will not recommend JD Byrider to anybody ever

March 16, 2018
Unprompted review
Rated 5 out of 5 stars

Had a great experience buying my car …

Had a great experience buying my car yesterday from Brandon. Him and his staff went above and beyond to make sure I got the best possible pricing and best possible car that I could. I was able to trade in my car as well, which was huge to me. I would recommend Brandon and J. D. Byrider at the Fairfield location to my friends and family.

February 1, 2018
Unprompted review
Rated 4 out of 5 stars

VERY helpful in time of need

We were in the market for a larger second vehicle and had struggled finding a car that would fit within our down payment budget and meet all our needs with no so great credit. JD Byrider was able to put us in a great used vehicle at an affordable price. All the staff was friendly and helpful!

January 12, 2018
Unprompted review

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