Byrider Euclid Reviews 

19
TrustScore 2.5 out of 5

2.5

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Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Car Finance and Loan Company
  4. Car Service
  5. Motor Vehicle Dealer
  6. Used Truck Dealer

Written by the company

Byrider Euclid is a used car dealership located at 20941 Euclid Ave, Euclid, OH 44117, serving drivers throughout Euclid and the surrounding communities, including Cleveland, Wickliffe, Willowick, Richmond Heights, South Euclid, Willoughby, Highland Heights, Lyndhurst, and Mayfield Heights. As part of the national Byrider network, we specialize in helping people find reliable, affordable transportation, even when bad credit, no credit, or past financial setbacks have made it difficult to get approved elsewhere. At Byrider Euclid, we believe your credit score shouldn't define your ability to own a dependable vehicle. Our in-house financing model means we work directly with customers to structure manageable monthly payments and low down payments, without relying solely on a credit score. Every vehicle in our inventory of 200+ cars, trucks, vans and SUVs goes through a detailed inspection and reconditioning process, and comes backed by up to a 3-Year/36,000-Mile Service Agreement, plus $20 oil changes to help keep ownership costs predictable long after purchase. Our team is committed to treating every customer with respect and understanding, regardless of their credit history. Whether you're a first-time buyer, rebuilding credit or simply looking for a stress-free way to buy a car, Byrider Euclid offers a straightforward path to vehicle ownership: browse our inventory, get pre-approved, and drive away in a car you can count on. Visit us at 20941 Euclid Ave, Euclid, OH 44117, or call (216) 486-6400 to learn more about our current inventory and financing options.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

19 reviews

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2.5

All reviews

(19)

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Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. I really hate this vehicle I hate that I'm stuck in this contract with you guys for this vehicle that is trash that has been nothing but problems since I've had it I wish I could be out of this contract

The customer service if you want to call it that is horrendous and the only reason anybody was nice to me to begin with was to get me through the door to get me stuck in a contract with a piece of crap car that is definitely not worth the exorbitant amount I'm paying for it. Literally paying double what I told them was my max but since I was in a jam they took advantage of that.

The flipping radio does not even work in this garbage car. Definitely not with the $14K they roped me in for

November 20, 2024
Unprompted review
Rated 4 out of 5 stars

This wasnt my car but a friend

This wasn't my car but my friends and he got a car off of J.D.Byrider a few thing with wrong with his truck and he took it in to get services and they done a very excellent repair and the made sure ever thing on the truck was in tip top shape before the let my friend get his vehicle bad so he didn't have any other problem with it thank to J.D.Byride

June 22, 2024
Unprompted review
Rated 1 out of 5 stars

I bought my vehicle in April 2019 my…

I bought my vehicle in April 2019 my vehicles not running that good because it was leaking transmission fluid JD Byrider said I need a new radiator black afternoon read it radiator that I paid for it still leaking transmission fluid if they just change the transmission pump to the radiator we wouldn't have this problem but since they aren't trying to get more money out of people don't mess with them they scammers

August 29, 2019
Unprompted review
Rated 4 out of 5 stars

Good experience

May 26, 2019
Unprompted review
Byrider Euclid logo

Reply from Byrider Euclid

Michael thank you for your review. It is great to find you had a good experience. We strive for fives around here so please let me know what we cold do next time to make your experience GREAT!!

Rated 3 out of 5 stars

After 8 hours

After 8 hours, we finally drove off with the car of choice. Zack was great and very helpful. I would recommend any one to go to this location and speak to Zack.

Our experience with April was awful. Very unprofessional. April could use some lessons on customer etiquette and presentation.

September 5, 2018
Unprompted review
Rated 5 out of 5 stars

Thank you Lu

I want to commend Lu for his help in resolving an issue that was causing me great concern. He persevered until it was resolved and I appreciate his help and expertise. Thanks again, Lu.

April 6, 2018
Unprompted review
Rated 5 out of 5 stars

This is a perfect place 👍🏽

This is a perfect place 👍🏽, I love the way April Smallwood and Zack treat us, there very helpful with us 😍

April 4, 2018
Unprompted review
Byrider Euclid logo

Reply from Byrider Euclid

Thank you for your review Jeffrey! Zack and I had a great time taking care of you and Julianne!! So happy to be able to get you into the car you wanted with a great warranty to back it up.

Rated 5 out of 5 stars

Chris is the best

Chris is the best. He made sure i left with a car. He didn’t try to just throw me into anything like. He made sure he tried his best to get me in the car i was wonted. Everything turned out great!!

March 30, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!! Chris is and was awesome! He was patient and very professional, came in skeptical but left truly satisfied!

Thank you again!!

March 13, 2018
Unprompted review
Rated 4 out of 5 stars

Good experience

Other than the interest rate, everything has went well. My mediocre credit made it difficult to get a second auto loan on a decent car. The Santa Fe has been great. One service visit in 1.5 yrs, and was reasonably priced. No complaints other than how upside down i am on the truck.

February 23, 2018
Unprompted review

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