J.D. Byrider - Dayton, OH Reviews 

The getting the car part was excellent great customer service!!! Days later the car starting acting up and my door handle got off track couldn’t open from the inside. So they quickly had the car towed to they service department cus the car wouldn’t start. 3-4 days goes by they call and tell me the car ready (Friday around closing time) didn’t make it in time to get my car go Saturday and they closed🤦🏽‍♀️ end up picking car up Monday maybe Tuesday. I drive off car running great go to the gas station and notice they didn’t fix the door handle so I drove right back to the device department to tell them and they guy (Collin) says yea sorry we didn’t get to that it will take a couple hours but I can’t get u in today my thoughts why did u call and say my car was ready 😒 so tried to get a appt a couple times after that never had times that match my schedule due to my work hours the same as theirs. Month or so later I called to get a appointment to get the door handle fix scheduled a vacation day and take the car only for them to tell me I now gotta pay 🫤 after they didn’t fix what they was supposed to when my car was still under the warranty they were very rude the supervisor was talking to me very crazy and even lied and said I picked my car up before they was done saying I couldn’t wait when I showed her voicemails of them saying my car was ready then she asked Collin and he told her that’s not what happened that he told me I would have to come back anthor day and she still tried to make me pay for the service and a 85 dollar diagnostic fee…

Tina and her team in Centerville are nothing short of dedicated and committed to the customer!!! I’ve had several issues with my vehicle and each time I am met with genuine concern, thorough follow up and determination to resolve my problem!!! They’re awesome!!

The company itself delivered on their word. They got me into a vehicle that I am extremely pleased with when absolutely no one else would. The simplicity and the absolute care to not only help but also make it painless is priceless. The sales reps, wonderful. Pleasant, polite, helpful beyond belief, patient, and genuine. I would recommend JD Byrider to everyone. Hands down. Robby and Greg, you guys were the best!

Treated me right , the only problem was they were a little slow in getting the car back from the alignment shop. I had to make arraingments to pick it up after hours.My suggestion is to buy the equipment and hire the personnel to do alignments in house. Then you could call yourself a full service shop.

Robbie was so helpful with finding the ideal car for me. Tiffani was so fast and thorough with the paperwork.

Good company with reliable transportation

We came in with a mindset and we left the next day with great service and a great car.
They got us through the process quickly and reassured us that they would make this happen and that they would make it work!
The help was amazing and the atmosphere was comfortable.
We worked with Kennan green and Greg !

JD Byrider came in clutch lol because they fixed my transmission and had my car back in a week and a half

Keenan, the man with the bowtie, was very professional and friendly. The whole staff was courteous. Bought a F150 2010. Great vehicle and they worked with me on getting payments where I needed it.

I will never take my car back there for service Tina left my paperwork lay around and I had to call to see why I haven't heard from them. She said she forgot and didn't get to my car this was 2 days after I dropped it off. Had brakes done 5 months ago and they were still not working right. Asked them to check they told me it was from cheap materials they used paid like 600 to have breaks done today they tell me they can upgrade for 200 more why didn't you ask me that 5 months ago. Just terrible service and worse mechanics left their tool in my engine for the tension pooly so needless to say I will be going somewhere else for service

Mr Green (The Guy with the Bowtie) was super.
Very friendly, made buying super easy.
5 🌟 🌟 🌟 🌟 🌟 all the way!

The guy with the bow tie was awesome I would recommend him to anyone.

Excellent he took great care of us and really cared about us getting a vehicle today. Deserves a raise.