J.D. Byrider - Houston, TX (8224 North Freeway) Reviews 

16
TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

16 reviews

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3.9

All reviews

(16)

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Rated 1 out of 5 stars

This place is outrageous.

This place is outrageous.

They use customers to refer which isn't so bad, except that the one who referred us led us to believe that he was EMPLOYED by JD Byrider and that we had been PREAPPROVED for any vehicle on the lot.

The approval process took over 5 hours. They left us sitting in the customer waiting area with no updates at all.

We were told we could get into any vehicle for $1000 down only to be told that NO we couldn't. Then the salesman said you have your choice of one of these 3 cars. Then suddenly it was, no you can only have this one.

The car either has a problem with the gas gauge or the intake manifold as you can't fill it past 1/2 way without the pump automatically shutting off repeatedly. My husband and I have both been splashed all over with gasoline due to this issue.

They tried to tell me my account was past due so i had to provide them proof that it wasn't.

They processed an extra payment at the wrong amount and still haven't refunded it even after multiple requests.

DO NOT BUY FROM THEM, unless you are like we were, so desperate we would tolerate anything.

I won't ever buy from them again, and if I can figure out a way, I'll dump this car back on them as soon as possible.

February 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, nice customer service. Salesman Oscar is great at helping a person get into a car!

January 31, 2018
Unprompted review
Rated 5 out of 5 stars

I was totally pleased with the service …

I was totally pleased with the service at JD buyers as well as my salesmen who did not pressure me and follow me around the dealership who asked me a few questions to get to know me and what I would like to drive off with she told me the exact information I needed to provide for her and she had me driving off in my brand new Malibu the same day I have never purchased a vehicle so quickly I will definitely recommend them to all my family and friends

January 29, 2018
Unprompted review
Rated 5 out of 5 stars

I Had An Great Experience Luis Garcia …

I Had An Great Experience Luis Garcia Made Sure He Provided Excellent Customer Service,Was Very Professional,And Was Able Too Get Me Driving Again! Due Too Me Needing Another Vehicle Fast Due To My Other Vehicle Going Out On Me Went To J.D.Byrider with Proof Of Income You Could Be In A Car Too In No Time The Financial Advisor Vanessa Rodriquez Made Sure Everything Was Suitable For Me As Well and Provided Excellent Customer Service!

January 26, 2018
Unprompted review
Rated 5 out of 5 stars

OMG I LOVE VANESSA AT JD RYDER SHE DID …

OMG I LOVE VANESSA AT JD RYDER SHE DID A VERY GOOD JOB MAKING SURE I GOT THE CAR I WANTED SHE WAS AWESOME I RECOMMEND EVERYONE TO HER SHE WAS WONDERFUL SHE WAS MORE THEN A GOOD AGENT SHE WAS A FRIEND WE BONDED LIKE WE BEEN KNEW EACH OTHER THANK YOU SO MUCH VANESSA YOU ARE THE BEST IF YOU DIDNT GET YOU A VANESSA YOU SUCK LOLL

January 23, 2018
Unprompted review
Rated 5 out of 5 stars

Great sales

Great service. Upfront & honest. Oscar Moreno. went above & beyond to meet my needs. Satisfied with my car, warranty, & payments. Great great great.

January 18, 2018
Unprompted review
Rated 5 out of 5 stars

Theresa

Theresa, Carlos and Oscar went above and beyond for me today!!! I'm extremely satisfied. Please come and visit if your in the market for a vehicle.

January 11, 2018
Unprompted review
Rated 5 out of 5 stars

The best car lot!

This was an amazing experience! Louis was a really good salesman he stayed right there every step of the way. I have told people about this lot thank you guys so much for helping my family. Louis man you rock!!!

January 11, 2018
Unprompted review

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