I understand waiting a few weeks for one item that was on back order, but when I rang up twice for a status on my delivery, I was told someone would get back to me. Nothing both times > I had to... See more
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See what reviewers are saying
The service in store was great. The staff were knowledgable, had a no pressure approach and were friendly and engaging. Michelle had a new staff member with her and was great including her in the sa... See more
Wrong product sent initially correct one now received. Have suggested that the picking ticket be altered and the description added in the product column, which is at present blank. Product arrived in... See more
Thankyou. I had ordered lighting some months ago, lights were on back order, decided to cancel my order, excellent customer service, money refunded immediately without question. Decided to order new l... See more
Company details
About JD Lighting - Browns Plains
Information provided by various external sources
Welcome to JD Lighting. We are Australia’s leading lighting and fan retailer, with an unmatched selection of the best premium Australian and imported brands in the industry. Our expert team of lighting specialists are dedicated to bringing the best value and customer service for our customers, no matter their budget or where they are in Australia. Our customers need look no further for the best service and lighting available, whatever their budget. This is our JD promise.
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact
Contact info
18 Commerce Drive, 4118, Browns Plains, Queensland, Australia
- 0738092011
4.3
Excellent
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I understand waiting a few weeks for…
I understand waiting a few weeks for one item that was on back order, but when I rang up twice for a status on my delivery, I was told someone would get back to me.
Nothing both times > I had to ring back myself.
Customer service & Communication could be improved.
August 26, 2024
The service in store was great
The service in store was great. The staff were knowledgable, had a no pressure approach and were friendly and engaging. Michelle had a new staff member with her and was great including her in the sale and ordering process. Some of the stock had to be ordered and the pick up and delivery was efficient, well communicated and easy. Would definitely use JD Lighting again in the future.
July 31, 2024
System upgrate to help staff
Wrong product sent initially correct one now received. Have suggested that the picking ticket be altered and the description added in the product column, which is at present blank. Product arrived in NZ in three working days!
April 26, 2024
Great to deal with
Great to deal with. I was keep informed several times as to the progress of the purchase.
April 2, 2024
The young lady was very good and knew about the products that i was enquiring about.
The young lady was very good and knew about the products that I needed.
March 25, 2024
Even though you could not supply the…
Even though you could not supply the fan immediately you kept me updated with delivery times
January 31, 2024
A good place to by your Electrical…goods
A good place to by your Electrical goods
Very happy with the whole experience super priced
Thanks.Fast delivery thanks JD LIGHTING
October 3, 2023
Fantastic customer service
Fantastic customer service! My enquiry was dealt with high importance, with a super quick result. Thank you.
September 28, 2023
Great friendly service and prompt…
Great friendly service and prompt delivery. All products as described and fit for purpose. Looking forward to dealing with them again.
August 28, 2023
Easy ro deal with good price and good…
Easy ro deal with good price and good quality product.
November 30, 2022
Diginet Load Bypass & Correction Device for LED lights…
The "Diginet Load Bypass & Correction Device" seemed like it would overcome flickering with some LED lights running on a dimmer and the price was pretty good. It works well, as hoped for. Only issue was that they were out of stock so there was a delay with delivery, but only a couple of weeks.
Good product and does what it's claimed to do.
October 4, 2022
Disappointed
Unfortunately the part ordered was unavailable at the time of ordering (not disclosed) then took several weeks to be dispatched and is now lost in the post.
Unfortunate.
May 28, 2022
Reply from JD Lighting - Browns Plains
Hi Kris,
This one does say not in stock in the checkout and does say it will take longer to get ready before ordering. I understand that you are frusturated with Australia Post, we have been followng this up on your behalf and trying to help where we can! So we are sad to see this review and hope the Post can sort this out for you asap!
I got what I wanted for a good price…
I got what I wanted for a good price and a reasonable delivery time. Ordering was easy and straight forward. Thanks GFM.
April 28, 2022
Product received quite quickly
Product received quite quickly, both verbatime 30 & 50 watt lights are brilliant, highly recommended.
Shane C.
March 15, 2022
Unsatisfied
For something that was only supposed to take 2 weeks for delivery took over 4 weeks before I asked for my money back as it was going to take even longer. There was no communication from JD I was the one who had to ask for updates.
Overall not happy with the service.
March 5, 2022
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