JD Lighting - North Lakes Reviews 8

TrustScore 3.5 out of 5

3.5

81 Flinders Parade, 4509 North Lakes, Queensland, AU


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See what reviewers are saying

Rated 1 out of 5 stars

Order placed on 13th October, but goods delivered on 07th December, just shy of 2 months. Worst part about this was, whilst placing the order, the expected delivery time was quoted at 1 week, which... See more

Rated 5 out of 5 stars

So impressed with the service. Ordered lights Friday afternoon. Stock not due to be in until the Monday. Order picked and sent Monday afternoon Received lights on Thursday! Amazing! So hard to or... See more

Rated 5 out of 5 stars

I purchased two bathroom combination extraction fan light and heater lamps in May 2021, unfortunately when our Builder finally got around to installing in our new build found in February 2022 , they w... See more

Rated 4 out of 5 stars

Unfortunately I am unable to give an opinion on the item ordered as it was out of stock and no longer available. I would like to say JD Lighting did advise me quickly of the situation and refunded my... See more


Company details

  1. Lighting Store
  2. Furniture Store

About JD Lighting - North Lakes

Information provided by various external sources

Welcome to JD Lighting. We are Australia’s leading lighting and fan retailer, with an unmatched selection of the best premium Australian and imported brands in the industry. Our expert team of lighting specialists are dedicated to bringing the best value and customer service for our customers, no matter their budget or where they are in Australia. Our customers need look no further for the best service and lighting available, whatever their budget. This is our JD promise.
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact

Contact info

  • 81 Flinders Parade, 4509, North Lakes, Queensland, Australia

  • 0730886277

3.5

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Delayed delivery and poor communication

Order placed on 13th October, but goods delivered on 07th December, just shy of 2 months. Worst part about this was, whilst placing the order, the expected delivery time was quoted at 1 week, which was acceptable. Poor communications during this time too. Had to call 2 weeks later, only to find they do not have the lights in stock and are waiting for delivery for supplier.
This just gets worse too, once they took stock and dispatched, you would have though this would have been put on a fast delivery system.....No, this was dispatched using normal delivery service.

October 12, 2022
Rated 5 out of 5 stars

Great Service Quick supply!

So impressed with the service. Ordered lights Friday afternoon. Stock not due to be in until the Monday. Order picked and sent Monday afternoon Received lights on Thursday! Amazing! So hard to order lights online but these are perfect and exactly as per decsription. I would certainly use again and also I will be recommending to others.

February 17, 2022
Rated 5 out of 5 stars

I purchased two bathroom combination…

I purchased two bathroom combination extraction fan light and heater lamps in May 2021, unfortunately when our Builder finally got around to installing in our new build found in February 2022 , they were faulty. I phoned JD Lighting and was amazed at how helpful they were in replacing them , the response was faultless no question , north lakes staff amazing. I highly recommend and JD Lighting will be my no 1 source of lighting .

February 7, 2022
Unprompted review
Rated 4 out of 5 stars

Item out of stock review

Unfortunately I am unable to give an opinion on the item ordered as it was out of stock and no longer available. I would like to say JD Lighting did advise me quickly of the situation and refunded my payment immediately.
I would recommend buying from JD.

February 6, 2022

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