JD LightingReviews 

2,970
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I had their website pop up with an error while checking out, I spoke to Dilara via Live chat, she sorted me out quick smart and was able to pay for the order a few minutes later.

Rated 5 out of 5 stars

Excellent quality, great price, easy to install, and best of all, no speed wobbles or noise! Hubby is an electrician and has been installing these in homes recently and I'm so pleased we finally have... See more

Rated 5 out of 5 stars

The Double powerpoints with 2 usb ports arrived very quickly after the transaction took place. They were well suited for my older style home power set up, meaning they fitted in the original holes th... See more

Rated 4 out of 5 stars

We ordered these on-line. Took 6 weeks for delivery. One of two units had a manufacturing fault, had to be replaced. JD engaged a contract electrician to change replacement. But they could not be avai... See more

Company details

  1. Lighting Store
  2. Furniture Store

About JD Lighting

Information provided by various external sources

Welcome to JD Lighting. We are Australia’s leading lighting and fan retailer, with an unmatched selection of the best premium Australian and imported brands in the industry. Our expert team of lighting specialists are dedicated to bringing the best value and customer service for our customers, no matter their budget or where they are in Australia. Our customers need look no further for the best service and lighting available, whatever their budget. This is our JD promise.
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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4.3

All reviews

(2,970)

1 review in the last 12 months

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Rated 1 out of 5 stars

Disappointed

Unfortunately the part ordered was unavailable at the time of ordering (not disclosed) then took several weeks to be dispatched and is now lost in the post.
Unfortunate.

May 28, 2022
JD Lighting logo

Reply from JD Lighting

Hi Kris,

This one does say not in stock in the checkout and does say it will take longer to get ready before ordering. I understand that you are frusturated with Australia Post, we have been followng this up on your behalf and trying to help where we can! So we are sad to see this review and hope the Post can sort this out for you asap!

Rated 2 out of 5 stars

I have been sent an email and asked to…

I have been sent an email and asked to write a review for my experience with JD Lighting. I have placed an order on the 15th of May. Website has advised that my order will leave warehouse in few days. 10 days ago I rang JD Lighting following up on the order. Staff member has advised that it should leave Brisbane warehouse Tuesday last week. Today is Tuesday 17th of May. Lights have not arrived yet. I find 2 things frustrating here. First, we all understand that there are delays in deliveries with the Covid and all the difficulties that have occurred. JD lighting has not contacted my once advising of the delay. If I know I will have to wait for a month (so far ) for the order I would not ordered it. Secondly, it was the attitude of the lady who I have spoken with me. Now I have been asked to review the business before I even receive my order. It says a lot about integrity of the business. I am business owner myself and it is critically important for me to make sure my customers, my employees, and my suppliers are heard, understood and supported. So, if anyone reds this review from JD lighting can you please advise me if i will ever receive the lights.

May 17, 2022
JD Lighting logo

Reply from JD Lighting

Hi Natalya, after reviewing the notes on your order, I can see that you made contact with our rep on the 6th of May. I can see that she did apologise profusely for the delay and gave an eta for the delivery. The item you ordered was not in stock and this was reflected both on the listing and in the checkout before ordering. I can see that a tracking number was emailed to you on the 13th of May. We do apologise for the delay and please don't hesitate to give us a call should you need to discuss futher.

Rated 3 out of 5 stars

Ceiling fans

Product is good but delivery time and updates of delivery time was not good. Almost 6 months to be delivered. I know COVID had a lot to do with this but I was not advised of this lengthy delay at time of purchase. I also had to keep calling for updates as delivery time kept getting pushed back.

May 15, 2022

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