It seems I am not alone! The 5” knife in my set simply snapped in half when I tried to cut a chilled Boost bar in half (another knife did this easily)… Response I received from LP simply said tha... See more
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See what reviewers are saying
Whatever Pan - just superb! Heats quickly, retains heat, silicon handles are very efficient, can be used in the oven (to certain degrees), even cooking. Rinses well, washes up with ease (husband can... See more
Company replied
Tried to claim under their 25 year warranty for a broken knife purchased in 2019 - what a waste of time - just a total refusal to accept. Obvious that this company is just the trading name for mass... See more
The knives rust! 25 year warranty? They don't cover the warranty in under 18 months. They blame the user for not caring for item properly, even though these were hand washed with soapy water and thoro... See more
Company details
Written by the company
It all started when a French chef living in the UK made a small order of restaurant quality kitchenware for his family and some friends. They loved the products so much that he decided to try to sell them to friends of friends. It was a success and a catalogue kitchen business was born. Fast forward 20 years, we now sell over 450 exceptional kitchenware products (all sustainable and responsibly manufactured) and have over 500,000 happy customers. At Jean Patrique, we truly believe in the health benefits of cooking from scratch, and we love making and sharing our own recipes. We also proudly support cooking schools, charities, and the chefs of tomorrow.
Contact info
Unit WS.W112, Vox Studios, 1-45 Durham Street, SE11 5JH, London, United Kingdom
- 0800 472 5969
- hello@jean-patrique.co.uk
- www.jean-patrique.co.uk
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Good prompt service and if you do have…
Good prompt service and if you do have a problem, customer service is good.

Reply from Jean Patrique

Reply from Jean Patrique
Excellent pans!
I have nothing but praise for these frying pans. One only needs a tiny amount of oil and the pan is easily cleaned with a quick wipe with kitchen towel.

Reply from Jean Patrique
Brilliant!
Delivery as said.. never looked back.. it is a superb pan.. snd easy to clean. Used lots, perfect steaks !!!
My Whatever Griddle Pan
Like so many possibly, I thought that JP products was put of my reach and only for top chefs, but I decided to buy the Whatever Griddle Pan and it's been stuck on my stove ever since, from stir fries, saute dishes, fish, chicken, vegetable, no matter what, get the Whatever Griddle Pan out!

Reply from Jean Patrique
I have always been pleased with my…
I have always been pleased with my purchases from this company and their service is always good.
The best pan I've ever bought
The best pan for the price I have ever bought. Brilliant steaks. In fact anything I've cooked in the whatever pan has come out brilliant and so easy to clean.
"Forever" Pan
I purchased my "Forever"Pan from you several months ago and I am still as delighted with it as I was when I first used it. My steaks have never tasted better and it is an absolute dream to wash up. The only criticism I have with it is, the handles I purchased with it, get very hot indeed, but with the use of oven gloves the problem is easily solved.
Chefs chopaholic set of knives
Great set of knives at a great price, lovely looking set of chefs knives, cuts through meat and veggies as easy as you could do, recommend them to anyone looking for a super set of knives.
I wouldn’t say I use the pan every day…
I wouldn’t say I use the pan every day but I do use it often to cook food that I would otherwise grill, or roast.
I’d say it’s now one of my go to methods of cooking.
Fabulous service
Contacted Jean Patrique regarding a faulty saucepan 15+ years old.
Without hesitation they arranged to send me a replacement free of charge.
This is customer service of the highest order, would not hesitate to purchase a new set of pans when the time arises.
The best business for your kitchen and cooking
I have the most wonderful kitchen because of my Jean Patrique cook-wear bakeware and knives - they are not only wonderful to look at and handle, they do all you want and more - no sticking just best cooking outcomes from food that has been prepared with the best knives and kitchen wear.
Cutting edge product!
I bought kitchen knives with bamboo holder and chopping board set and cannot speak highly enough of both the quality and appearance of my goods. The bamboo chopping board has been a revelation, with very little unwanted residual staining or smells! The knives are the best I have ever purchased and keep sharp longer than any other's I have owned.
Frying pan review
We are not really happy with these pans, they take a long time to get hot and just don't seem very good.
Fantastic!
Fantastic service from Jean Patrique and excellent quality products. Would highly recommend!
The most useful pan I have ever owned
The most useful pan I have ever owned. Thick enough to cook beautifully, cleans instantly, and allows excess fat to drain away from the food.
I'd be tempted to have another but haven't the room. I keep this one on the black glass hob and it looks stunning. Its appearance and quality of materials are excellent
Good utensils excellent.
I have bought several Kitchen appliances from Jean Patrique.co.uk even given some for special occasions as presents, happily and gratefully received. Good solid appliances and would have no hesitation to recommend for anyone hesitant to buy. Marlene Miller. Glasgow.
I am pleased with the large circular…
I am pleased with the large circular grill pan that I’m enjoying using. It’s a good size for a family and I love the way the lid keeps in the taste and moisture. I have no hesitation recommending this product.
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