Jeans Industry Reviews 

Language barrier , refunded my dress without confirming refund , made me wait almost two weeks just for delivery only for it to get refunded.

Delivered the wrong item. Very unhappy

I didnt receive my package, i get nothing?!

I was scared to buy it’s since it was my first time. I bought too abayas but I was sceptical of it was going to fit since it was a one size. But thank god that it was perfect and I could adjust the dress/abaya. Good first hand impression:)

It was very hard to communicate with the people. After ordering two dresses they were apparently both refunded almost immediately however a few days later i got an email saying my parcel was out for delivery after a few more days i was told only one of the two dresses were shipped out which was really annoying. I still haven’t received the one dress they said they shipped out and no refund has taken place i’m really unhappy and disappointed. I’ll not be ordering from this brand again.

Not same as pictures. Different style and color. Send all back

the abaya i ordered is beautiful, apart from the fact that shipping stated 2-3 days but i received it a week later , everything else was perfect. Would definitely order again!

the dress is transparent, it smells like cheap

The package of my delivery did not come yet!!! I do not even know where my package is !

Excellent service

One dress was missing and the other one that arrived came with very bad quality and I’m still waiting for my refund.

The parcel was marked as delivered but nothing had been delivered to us. The parcel was left in the garden of a house in another street. The owner of the house was kind enough to bring the parcel to us personally two days later.

parcel was said to take 3-5 days to arrive to the uk. cleared customs on the 28th and still hasn’t arrived. was told to expect it to arrive today (a week later) rang again and i was told the parcel hasn’t even reached the courier company! really disappointed as i didn’t expect this. customer service is poor too - taking days for the company to respond to my emails and don’t even help the solution just offer a blunt answer.
UPDATE :
parcel has arrived now and let me tell you…. the quality of the dresses are awful. there are more loose threads than i can even count. there is multiple loose threads coming out of every inch of the dress. i wouldn’t be surprised if the dress fell apart.

I love that you guys are fast shipping and good quality! Will be buying again and recommending friends

Not like the picture. I want a refund

Unfortunately, I am very disappointed and unhappy as a customer. I ordered two dresses. One was not sent because it was sold out. I was not informed of this by email. The other dress did arrive, but in a completely different color. The website shows pictures of the products that are actually completely different colors. I wrote to customer service because returns are not free. I have not received any compensation and am very dissatisfied. Nothing is like the pictures. If you order something here, you will be hit by negative surprises.

Never received my order and you all dont respond on messages nor emails.

Everything about that dress is a 10/10 it's soooo beautiful!! Totally worth it. The only downside for me is that it's too long from the back so that it sweeps the floor but I still love the dress 😭🫶🏽