The order took a while to arrive, supposedly lost by Royal Mail but a simple email to the contact on the website got it sent out. Nice products in the mystery box, two t-shirts, some socks, a cap and... See more
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Great customer service! A few issues occurred wlth my order, lost in post and a supplier slow providing replacement items. My queries however, were answered very quickly. Friendly service throughout... See more
Total scam. Ordered a mystery box for a present. It was never recieved. I kept being told it would be sent our soon. Then when I demanded a refund I was told I would receive it within 7 days. Aga... See more
The items received were all great My daughter swans around in her godfather dressing gown looking great. The Korn T is top notch quality too. The customer service is excellent and personal, in fa... See more
Company details
Written by the company
Jelly Frog sells Official Licensed Music Clothing & Gifts from Licensed Production Partners! Take a look at the awesome range of products available! All our Official Music T-Shirts, Hoodies and caps are fully licensed so you know you are getting excellent quality and supporting the original artists and labels! TRACKED UK SHIPPING & LOW COST WORLDWIDE SHIPPING!
Contact info
20-22 Wenlock Street, London, United Kingdom
- office@jellyfrog.co.uk
- www.jelly-frog.net
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A Great Business!
The items i received are amazing quality and great prices.
Correspondence from the business is fast and very helpful, when Royal Mail charged me for postage i was refunded immediately.
Items did take a while to arrive around 3 weeks, hence the 4 stars.
I would however buy again and again ☺️
Great quality
Really pleased with the t-shirt, the fit is good and quality is very nice, soft and comfortable. Thank you!
Band Merch Hoodies
Ordered two band merch hoodies for my daughter. First time using Jelly Frog but definitely will not be the last as the quality of material and print was excellent. Highly recommend 😊
Slow delivery.
This was my second order from this company.
They need to sort out their feedback re dispatch. Not kept up to date with the process.
Customer Service 5 stars!
I was concerned about the item I ordered being delivered on time for Christmas. I emailed the company and Phil checked where it was and emailed me straight back. The t-shirt arrived today, as promised. It’s fabulous. My partner will love it. Can’t recommend Jelly Frog highly enough.
Thank you
Great Customer Service
Extremely helpful in arranging a replacement t-shirt when my original order didn’t arrive. Even sent an extra free one. Quick to respond and very helpful. Would definitely use again and recommend.
Excellent Customer Service
Excellent customer service. Item was 'misplaced' by Royal Mail such that it didn't arrive. A couple of emails to Phil at Jelly Frog and another item sent by tracked postage with no fuss or other delays. Item was exactly what we were after as well so all good.
T-shirts arrived on time well packaged…
T-shirts arrived on time well packaged and as described would buy from this company again.
Order and exchange o9f t shirts
Orders were quickly processed and delivered. I ordered wrong size and had to return them. The exchange was dealt with quickly. I have used Jellyfrog before and will definitely use them again.
Brilliant customer service
Very good quality t-shirts, and fantastic customer service. An order of mine went missing in the post, and it was replaced without any problems. I’ve only shopped with Jelly Frog twice, and I’ll definitely be back!
Latest purchase from Jelly Frog
Latest purchase from Jelly Frog, all the T-shirts I’ve bought have been really good value and quality. I had a bit of an issue with the delivery of the latest one but their customer service was great and it’s arrived in time for Xmas
The jumper I ordered is great quality…
The jumper I ordered is great quality and i am very happy with it. The only thing stopping this from being a 5 star review is it took a little longer than I had hoped to be delivered
Fabulous Bowie t-shirt
Found a truly fabulous Bowie t-shirt- exactly what I was looking for! Service was swift, smooth and simple. What more could you want?
Great items
Great items, good quality & fast delivery. I had a query about 1 item, which was responded to promptly and resolved immediately
Great Beatles T-shirt
I ordered a Beatles T-shirt and it arrived promptly and at a great price. Officially licensed product too. Will definitely deal with again.
Alan Jones
Good correspondence when things were…
Good correspondence when things were delayed
Canton out of stock atom and was refunded immediately, Will use again.
Much Beatles merch
Took a little bit of time to arrive but is a great quality tee, love it. Not for myself to wear, but I shall definitely use Jelly Frog again when I want any snazzy t shirts or socks. Thanks
Awesome t-shirt
Awesome t-shirt - great quality and arrived pretty quickly too. Will definitely order again
Delivery took 2 weeks without any…
Delivery took 2 weeks without any updates.. even after contacting regarding issues.. ultimately the item arrived, good quality and I was happy with my purchase.
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