JeM Point of SaleReviews 

30
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I have been treated extremely badly and blocked as well when I told the member of the sales team that I was going to launch an investigation and complaint against him to the higher authority of the co... See more

Company replied

Rated 1 out of 5 stars

Just to follow on from my previous review, we are still waiting for the split bill functionality. We went with Jem Pos mid August 2018 and were told it'd be 2 weeks. We were then told it'd be mid Octo... See more

Rated 1 out of 5 stars

I bought 3 license for POS system and website design and maintenance.they asked to pay full year subscription in advance. they also promised that they will refund any money if not satisfied with the... See more

Rated 5 out of 5 stars

We are a new coffee shop in Rouen. I'm really impressed with how jem treats their customers I like their Whatever it takes attitude to satisfy their customers. Thanks Sales for answering million q... See more

Company replied

Company details

  1. Software Company

Information provided by various external sources

JeM Point of Sale is customer's first choice for a Simple, Affordable and Modern EPOS system for their restaurants, Takeaways, Cafes & Bars. Partnered with Payment Sense, Europe's leading merchant service provider serving over 50,000 small and medium businesses around the UK. JeM POS is trusted by many customers worldwide Committed to providing the most affordable solutions, JeM POS is soon to redefine the Online Food Ordering Industry with the launch of their own Online Food Ordering App for the UK Market.


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1.6

Bad

TrustScore 1.5 out of 5

30 reviews

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1.6

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(30)

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Rated 5 out of 5 stars

Thank you guys for making it so easy…

Thank you guys for making it so easy for us to get epos from a different country and I'm very happy with the sales department for outstanding service and quick response

Good luck

September 18, 2018
Unprompted review
JeM Point of Sale logo

Reply from JeM Point of Sale

Hi Mrs. Khan,

You are most welcome and thanks for choosing JeM POS.


Best regards
JeM Point of Sale Ltd

Rated 5 out of 5 stars

JeM Point of Sale = The answer to EPOS.

JeM Point of Sale = The answer to EPOS.

The JeM team has been amazing to work with. It's been over a year and a half and I've made sure all of my friends in the industry have signed up with them. Cost is best in the market, features that make taking orders easy, transparent Process, Real time customer support, seamless EPOS system. The list goes on. I have worked with other providers in the past and none match up! (by the way, a lot of the providers are really unprofessional and give fake negative feedback to clients to gain business. Not my thing. leaves a bad taste in my mouth personally)
They got me up and running in 24 hours- that was definitely impressive. pair that with always being there for customer support even after a year and a half of service. I would recommend to everyone.
Compared to other companies and providers that I have worked with and considered, Jem is a no brainer. If companies worked like they do, running a business is really simplified.

July 31, 2018
Unprompted review
JeM Point of Sale logo

Reply from JeM Point of Sale

Hi Frank,

Big THANKS for the lovely review.


Best regards
JeM Point of Sale Ltd

Rated 5 out of 5 stars

Big Thanks to all Jem team

Big Thanks to all Jem team. We never thought you 24 hour setup was possible but thanks for getting us started on weekend. Guys we are very happy with your system. Specially the kitchen display. Thanks to ya all

June 23, 2018
Unprompted review
JeM Point of Sale logo

Reply from JeM Point of Sale

Thanks Linda for the lovely feedback. We are glad that you are happy with our service.


Kind regards
JeM Sales

Rated 5 out of 5 stars

I would recommend this company

I would recommend this company - Customer service is excellent even on a Saturday morning !

June 14, 2018
Unprompted review
JeM Point of Sale logo

Reply from JeM Point of Sale

Thanks for the wonderful feedback Colette.




Kind regards,
JeM POS Sales

Rated 5 out of 5 stars

Very affordable and staff friendly

We run few takeways and were looking for a point of sale to keep record of sales & go paperless. We did a month of research and glad that we chose Jempos in the end and running their system for good one year. Very affordable system and it has all the features we needed and alot more which has helped us to grow our business

Very happy with their service and highly recommended

May 31, 2018
Unprompted review
JeM Point of Sale logo

Reply from JeM Point of Sale

Thanks for an awesome feedback.

We appreciate it.



Kind regards
JeM Customer Care

Rated 1 out of 5 stars

I have been treated extremely badly and…

I have been treated extremely badly and blocked as well when I told the member of the sales team that I was going to launch an investigation and complaint against him to the higher authority of the company about how he insulted me and tricked me into taking all my private data (contact details) despite multiple times informing him that I do not want to give my details yet. He even went to the extent of saying I am lazy and have poor work ethics and have wasted his time. Where as, all I wanted to know was the 33gbp per month offer includes the said 70% discount or not. Simple query but very bad experience! Very rude and treacherous sales team in the chat window, he refused to give his name out.

May 30, 2018
Unprompted review
JeM Point of Sale logo

Reply from JeM Point of Sale

Hi Mr. Afzal, It was really nice speaking with you and I thank you for returning my call.

As discussed, once again I would like to apologize for the inconvenience you had.

We would like to let you know that customer satisfaction is our top priority and we have taken every step to prevent this from happening again.

As promised, once you are ready to get EPOS, we would extend the Free Hardware offer for you with our Software Plan as discussed over the phone.

Feel free to reach us any time you have any questions or need assistance.

Kind regards
JeM Customer Care.

Rated 5 out of 5 stars

Very quick installation as promised and…

Very quick installation as promised and user friendly epos interface. Hardly required any training

We can't wait for your online ordering app. Keep us posted.

May 28, 2018
Unprompted review
JeM Point of Sale logo

Reply from JeM Point of Sale

Hey Klaus,

Thanks for your feedback. It's very valuable for us.

Sure we will keep you updated. Feel free to reach us anytime you need any help.

Kind regards
JeM Sales

Rated 5 out of 5 stars

We are a new coffee shop in Rouen

We are a new coffee shop in Rouen. I'm really impressed with how jem treats their customers I like their Whatever it takes attitude to satisfy their customers. Thanks Sales for answering million questions. Best value for money.

Highly recommended.

Good luck

May 26, 2018
Unprompted review
JeM Point of Sale logo

Reply from JeM Point of Sale

Kate, thanks for an awesome review.

Feel free to reach us anytime you need. We are always here to help.



Kind regards
JeM Sales (Hospitality Division)

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