Jensjacobsenbyg Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Inkompetence og ansvarsfraskrivelse

Vi havde egentlig en fin renoveringsproces med Jens Jacobsen Byg, men står tilbage med væsentlige konstruktionsfejl efter en renovering, der tyder på manglende byggeteknisk forståelse. Da fejlene begynder at vise sig, tager vi kontakt til Dennis, som slet ikke kan forstå at en sådan fejl kan være opstået og at de aldrig har oplevet noget lignende. Vi aftaler, at han skal komme forbi og kigge på sagen, men han kommer før aftalt tid, afviser at de har lavet fejl og påstår nu, at de under byggeprocessen rådgav os og advarede os mod den fejl, som han for et par uger siden, slet ikke kunne forstå ville opstå. Han kører 1 minut før jeg når hjem fra arbejde og siger at han vil kontakt mig.
Dennis vender nu ikke tilbage på hverken den ene eller anden henvendelse.
Jeg vil på det kraftigste fraråde alle at benytte Jens Jacobsen Byg.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Arrogant kundeservice og ignorere væsentlige fejl

Acceptabelt samarbejde med Jens Jacobsen Byg A/S i tilbudsfasen og byggefasen. Efter byggerietes afslutning blev der konstateret væsentlige fejl i byggeriet, som virksomheden vælger helt at ignorere og blot lader være med at svare på henvendelser omkring. Det skyldes givet inkompetence omkring udbedring af fejlene og sandsynligvis økonomiske udfordringer vurderet ud fra deres seneste regnskab. Jeg vil på det kraftigste fraråde at benytte virksomheden.

May 27, 2024
Unprompted review

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