Great service from Rafael and Ben. DPD as per usuall failed and lied about attempting to deliver an item. DPD being incompetant didnt see our cctv. However, Jessops to the rescue and went above and be... See more
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About Jessops
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Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesContact info
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, United Kingdom
- cs@jessops.com
- www.jessops.com
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Ordering my DJI was very quick and…
Ordering my DJI was very quick and simple, and the delivery was precise and I was informed each step of the way
May use AI-assist with repliesRead more
Excellent service from Jessops
Assistant was very helpful and the whole process was very efficient and quick.

Reply from Jessops
Eclipse glasses
Item was in stock and available within 3-5 days, unlike the supplier on Amazon which said 12-15 days (after order placed). So I cancelled the Amazon order and the product came from JESSOPS in 3 days. Well packed.

Reply from Jessops
Delivered very quickly
Very fast delivery. Item as described and very well packed. Secure delivery using PIN.

Reply from Jessops
Easy to order
Easy to order. Product as described. Totally in necessary to send it by secure courier. A second class stzz as mo would have been fine.
Fantastic to still have a High Street…
Fantastic to still have a High Street Name that we can go too for info and good advice. I purchased and part exchanged for a great deal.

Reply from Jessops
Great experience at Jessops today
Great experience at Jessops today, and very kind help from Sony representative. It's nice to know that I can still walk into a shop and find what I want, and with a nice personal service. Much appreciated - so MUCH better than buying something online.
Simple trade in process
Simple trade in process, helpful staff, quick turnaround.

Reply from Jessops
Joseph in York was terrific
Joseph in York was terrific: great advice, excellent communication and painless exchange / refund transaction.

Reply from Jessops
Received a great service
Received a great service, and the product I ordered was dispatched very quickly. Thank you

Reply from Jessops
Packaging is definitely OTT
Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasses and they arrived in a large box via a courier and a PIN code to receive the delivery. A small envelope through the post would have more than sufficed.
Great Support
Great service from Rafael and Ben. DPD as per usuall failed and lied about attempting to deliver an item. DPD being incompetant didnt see our cctv. However, Jessops to the rescue and went above and beyond to help me get my lens before my holiday. This is what professional and caring customer service looks like. DPD is beyond bad.

Reply from Jessops

Reply from Jessops
Kept informed all the time and pleasant…
Kept informed all the time and pleasant delivery man who arrived on time

Reply from Jessops
Jessop’s a shop where you matter.
Yesterday I had the pleasure of being served by a very pleasant and knowledgeable young lady at your Meadowhall shop. Georgia was everything we used to expect and get from a professional al shop assistant, but frequently lacking these days. After travelling 76 miles round trip, due to a few disappointing online purchase attempts from other “supposedly reputable companies”, we decided that spending £500 required a face to face shop experience. We were not disappointed. So glad we decided to visit Jessop’s because we left the shop feeling extremely happy both with our purchase and with our service.
Selling my Nikon camera and lens
Decided to sell my Nikon camera and lens so contacted a number of companies for a valuation. With Jessops website it was very easy to submit details and the valuation was received very quickly. The quotation was significantly higher than the camera company I purchased the equipment from and was not dependent on purchasing something. Their evaluation of the equipment was the same as mine and did not reduce the valuation after physical inspection. The Jessops team, in shop and online, were very professional and made the whole experience straightforward Very happy and would highly recommend them if you have camera equipment to sell
Staff were very helpful has I w to…
Staff were very helpful has I wanted to trade in for a new camera the process was explained and I was happy to take the deal, Thank you Jessops

Reply from Jessops
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