I found an old camera at home, and it still had the film in it. I popped into the Meadowhall store where Charlie kindly removed the film and sent it off for it to be developed. He was professional, fr... See more
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Nikon Travelite binoculars. Wanted for an outing the weekend - so expected tall order to order on Friday and get by Sunday. Jessops' price was lowest and website said if ordered by 4pm on Friday I c... See more
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The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... See more
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I just want to sincerely thank Pete and Pranav from the Oxford Street branch for all their help in setting up my Canon R6 Mark II. They were incredibly patient and supportive, and I truly appreciate t... See more
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Company details
About Jessops
Written by the company
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesContact info
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, United Kingdom
- cs@jessops.com
- www.jessops.com
4.6
Excellent
15K reviews
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Reply from Jessops
Dear Philip,
Thank you for your feedback - we really value you sharing your experience!
Kind regards,
The Jessops Customer Service Team
Really friendly help staff especially…
Really friendly help staff especially the young woman in the York store and Raphael in customer service. Really helpful and great communication
March 23, 2026
Unprompted review
Reply from Jessops
Dear Nick,
Thank you for your feedback - we really appreciate your kind words about the team and we're delighted you enjoyed your Jessops experience.
Kind regards,
The Jessops Customer Service Team
Very helpful as always.
Very helpful as always.
However would be really helpful if you sold square frames.
March 27, 2026
Unprompted review
Reply from Jessops
Hello,
Thanks so much for your feedback.
We're delighted you have found the team consistently helpful and we are reviewing your comments about square frames.
We hope to welcome you back in the future.
Kind regards,
The Jessops Customer Service Team
Canon camera is fantastic and just as…
Canon camera is fantastic and just as described on the Jessops website. The delivery service was also brilliant and carefully packed camera arrived in a flash the following day.
March 14, 2026
Reply from Jessops
Dear Bill,
Thank you for your feedback, we really appreciate you sharing your comments.
We do hope you're enjoying your Canon 80D!
Kind regards,
The Jessops Customer Service Team
Camera service
The member of staff who dealt with my camera was very friendly and knowledgeable.
My camera was services and is now working much better
Great service Thanks very much.
March 20, 2026
Reply from Jessops
Dear Michael,
Thanks so much for your feedback, we really appreciate your comments and support!
Kind regards,
The Jessops Customer Service Team
Jessops staff were very friendly
Jessops staff were very friendly, and informative about everything we needed, a Sony mirrorless camera and lenses, it was at Kingston ,and parking was easy,I would definitely use them again.
March 6, 2026
Reply from Jessops
Dear Roger,
Thank you for your feedback. We're so pleased you enjoyed 5* service with Jessops!
Kind regards.
The Jessops Customer Service Team
Purchased a Kase Black Mist Filter on…
Purchased a Kase Black Mist Filter on offer for £35 off the RRP. As anyone who knows these products it is very rare to find one so heavily discounted. The whole ordering process from Jessops was very easy and the product arrived promptly the following day. Excellent service thank you
March 18, 2026
Excellent customer service
Not only are Jessops very competitively priced, their customer service is brilliant.
Unfortunately one item in my order was faulty (no fault of Jessops). They replied quickly to emails, and arranged collection of the faulty item from my work address during the week, and delivery of the replacement to my home address on a Saturday. Faulty item collected on Thursday and replacement delivered just 2 days later.
Delivery both times was really fast.
I would absolutely buy again from Jessops.
March 10, 2026
Unprompted review
Reply from Jessops
Dear Sergeii,
Thanks for your comments, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Reply from Jessops
Dear Mr Coulson,
Thanks so much for your feedback, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
excellent customer service
they went above and beyond to get a replacement for my camera
February 20, 2026
Reply from Jessops
Dear TC,
Thanks so much for your feedback.
Our Jessops London Oxford Street team will be thrilled to to hear your kind words. We hope you're enjoying your new Sony ZV-E10!
Kind regards,
The Jessops Customer Service Team
We entered on the of chance and came out with what we wanted with the helpful advice from the sales man.
An excellent chance visit
March 16, 2026
Reply from Jessops
Dear Simon,
Thank you for your feedback.
We're so pleased you enjoyed 5* service at our Jessops Kingston store and we hope you're enjoying your new Nikon binoculars!
Kind regards,
The Jessops Customer Service Team
Michael was extremely helpful and…
Michael was extremely helpful and helped me choose the perfect photo to gift to my mum for Mother’s Day. Thank you
March 14, 2026
Unprompted review
Reply from Jessops
Dear Karan,
Thanks so much for your feedback. We really appreciate your lovely comments and will be sure to pass them onto Michael and our Jessops Kingston team.
Kind regards,
The Jessops Customer Service Team
It was excellent
It was excellent. I knew I had come in for a small camera & I particularly like Nikon (having got a Coolpix P950). However there wasn’t a small Nikon available but she showed me a Sony which she recommended and she did it in such a thorough way I bought it - and I’m pleased she convinced me to get it. I’ll be taking it away with me in a week’s time but will get used to using it in the meantime.
March 13, 2026
Reply from Jessops
Dear Christina,
Thanks so much for your feedback.
We're delighted to hear you had such a positive experience. We really appreciate your support and we hope you have a fantastic time capturing those special moments!
Kind regards,
The Jessops Customer Service Team
Fast and friendly service
March 8, 2026
Reply from Jessops
Dear Simon,
Thanks for your feedback - we really appreciate you sharing your experience!
Kind regards,
The Jessops Customer Service Team
Reply from Jessops
Hello,
Thanks so much for your feedback, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Prompt resolution of a problem
I had a problem regarding a duplicate order I had made in error. This was resolved promptly. The delivery of the item I ordered was fast
March 11, 2026
Reply from Jessops
Dear Nigel,
Thank you for your feedback. We're so pleased you enjoyed a 5* customer experience with Jessops.
We hope you're enjoying your new R5!
Kind regards,
The Jessops Customer Service Team
Lovely young chap taken me through the…
Lovely young chap taken me through the process of purchasing my camera equipment Ben ?? A very helpful talk and followed up immediately on his advice it’s what you need when your a novice very good service indeed
March 10, 2026
Unprompted review
Reply from Jessops
Dear Andy,
Thanks so much for sharing your experience, we'll be sure to pass on your lovely feedback to Ben and the team!
Kind regards,
The Jessops Customer Service Team
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