Just returned from trip to New Zealand including cruise, hotels and flights all booked through Jetline. All went well until we arrived at our hotel in Sydney on 3rd March to be told the prepaid bookin... See more
Jetline Cruise
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See what reviewers are saying
Our agent was Jerry who was extremely helpful and thorough. Jerry came back to me when he said he would verified name and dates of birth by email to avoid any mistakes. We have booked with Jetlin... See more
I can’t fault the booking process with Jetline. You get one person who handles the whole process and Emma was fast, efficient and polite. I’ve received all the details by email quickly and accurately... See more
Jerry very helpful in getting the right cruise and flights from the airport of our choice. We were not the easiest of customers to deal with due to our particular requests but he was brilliant with u... See more
Company details
Written by the company
Cruise deals are what we do. We don't sell cheap cruises, we just sell cruise holidays cheaply. You can't get cruise deals at better prices guaranteed.
Contact info
Jetline House, EN5 5UE, London, United Kingdom
- 0203 728 4731
- christina@jetlinetravel.com
- www.jetlinecruise.com
Booked with Lucas who went above and…Australia
Booked with Lucas who went above and behond to get what we wanted just hope the journey goes as smooth.

Reply from Jetline Cruise
Quick and easy
Booking was handled quickly & efficiently even though I wanted to change the itinerary

Reply from Jetline Cruise

Reply from Jetline Cruise
This is second time we have booked with…
This is second time we have booked with Jetline. Excellent service especially from Gareth Gates who always finds the best way to answer all queries including after cruise extended stays. Highly recommended

Reply from Jetline Cruise
Nathan provided a 1st class service
Have used jetline on numerous occasions and I always get the highest quality service. Nathan listened to what I want and came back exactly what I required. He told me to get back to him anytime before departure if I need and further assistance. Nathan did a fantastic job

Reply from Jetline Cruise
This is the third trip we have booked…
This is the third trip we have booked with Jetline. Garerh Gates has been extremely helpful and has tailored the holiday to our needs as required. Gareth is very polite and diligent. Hopefully we will plan more trips with this company.

Reply from Jetline Cruise
Luces helped arrange our cruise and…
Luces helped arrange our cruise and made the booking process very easy.
Thank you, Luces.

Reply from Jetline Cruise
Nathan,to whom i booked this Hawaiian…
Nathan,to whom i booked this Hawaiian cruise was very helpful in answering my questions.
Though it was no problems in making the booking, it remains to be seen if the cruise will go according to plan, hence only a 4 star rating?
It would have been better to review this trip after completion, just a thought.

Reply from Jetline Cruise
Representative handled our queries very…
Representative handled our queries very well and was always efficient in returning calls etc

Reply from Jetline Cruise
Very helpful and efficient.
Very helpful and efficient.
Very patient giving a lot of attention to detail answering all questiions.

Reply from Jetline Cruise

Reply from Jetline Cruise
Agent Michael Cooper was so helpful
The agent Michael Cooper was so helpful we booked with Michael before and have recommended him to friends.

Reply from Jetline Cruise
Last year we booked with Jetline
Last year we booked with Jetline , and had wonderful service from a guy called Tom, Who could not do enough for us. This year we got someone else , who was happy to sell us the holiday , but then started getting really pushy and not as helpful , when he first tried to sell the holiday. Found that a bit sad. I did originally ask for Tom, but unfortunately he was not available. All in all , I would book again through Jetline, and hope that we get service like the first time .

Reply from Jetline Cruise
Booking process easy
Booking process easy. All aspects of the booking were clearly explained by personal agent with ongoing assistance if and when needed.

Reply from Jetline Cruise
So far so good
So far so good. Booked our cruise for Jan 25 without any issues. Bespoke booking and very good price. Cruise booked and awaiting flight details. If all goes well I will definitely use again.

Reply from Jetline Cruise
I had a lot of questions and wanted to…
I had a lot of questions and wanted to add on flight and Carl wood who was helping me had lots of information and idea. So very helpful

Reply from Jetline Cruise
Fast efficient service
Fast efficient service providing exactly what we wanted and asked for

Reply from Jetline Cruise
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