Jetline Cruise 

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Rated 2 out of 5 stars

Just returned from trip to New Zealand including cruise, hotels and flights all booked through Jetline. All went well until we arrived at our hotel in Sydney on 3rd March to be told the prepaid bookin... See more

Rated 5 out of 5 stars

Our agent was Jerry who was extremely helpful and thorough. Jerry came back to me when he said he would verified name and dates of birth by email to avoid any mistakes. We have booked with Jetlin... See more

Rated 5 out of 5 stars

I can’t fault the booking process with Jetline. You get one person who handles the whole process and Emma was fast, efficient and polite. I’ve received all the details by email quickly and accurately... See more

Rated 5 out of 5 stars

Jerry very helpful in getting the right cruise and flights from the airport of our choice. We were not the easiest of customers to deal with due to our particular requests but he was brilliant with u... See more

Company details

  1. Cruise Agency

Written by the company

Cruise deals are what we do. We don't sell cheap cruises, we just sell cruise holidays cheaply. You can't get cruise deals at better prices guaranteed.


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(3,162)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booked with Lucas who went above and…Australia

Booked with Lucas who went above and behond to get what we wanted just hope the journey goes as smooth.

February 27, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us and for taking the time to mention Lucas. We look forward to serving you again soon!

Rated 5 out of 5 stars

Quick and easy

Booking was handled quickly & efficiently even though I wanted to change the itinerary

February 24, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Rated 5 out of 5 stars

This is second time we have booked with…

This is second time we have booked with Jetline. Excellent service especially from Gareth Gates who always finds the best way to answer all queries including after cruise extended stays. Highly recommended

February 23, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us and for taking the time to mention Gareth. We look forward to serving you again soon!

Rated 5 out of 5 stars

Nathan provided a 1st class service

Have used jetline on numerous occasions and I always get the highest quality service. Nathan listened to what I want and came back exactly what I required. He told me to get back to him anytime before departure if I need and further assistance. Nathan did a fantastic job

February 16, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us and for mentioning Nathan. We look forward to serving you again soon!

Rated 5 out of 5 stars

This is the third trip we have booked…

This is the third trip we have booked with Jetline. Garerh Gates has been extremely helpful and has tailored the holiday to our needs as required. Gareth is very polite and diligent. Hopefully we will plan more trips with this company.

February 23, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us and for taking the time to mention Gareth. We look forward to serving you again soon!

Rated 5 out of 5 stars

Luces helped arrange our cruise and…

Luces helped arrange our cruise and made the booking process very easy.
Thank you, Luces.

February 14, 2024
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Reply from Jetline Cruise

A pleasure to book your cruise. We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Rated 4 out of 5 stars

Nathan,to whom i booked this Hawaiian…

Nathan,to whom i booked this Hawaiian cruise was very helpful in answering my questions.

Though it was no problems in making the booking, it remains to be seen if the cruise will go according to plan, hence only a 4 star rating?

It would have been better to review this trip after completion, just a thought.

February 15, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. The request for a review is for the service received when booking the holiday. But, we do look forward to hearing back from you upon your review. We wish you happy travels!

Rated 5 out of 5 stars

Representative handled our queries very…

Representative handled our queries very well and was always efficient in returning calls etc

February 20, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Rated 5 out of 5 stars
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us and for taking the time to mention Imran. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very helpful and efficient.

Very helpful and efficient.
Very patient giving a lot of attention to detail answering all questiions.

February 14, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Speed and efficiency

Speed and efficiency

February 21, 2024
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Reply from Jetline Cruise

Is so important! We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us.

Rated 5 out of 5 stars

Agent Michael Cooper was so helpful

The agent Michael Cooper was so helpful we booked with Michael before and have recommended him to friends.

February 16, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us and for your recommendation. It means the world to us. We look forward to serving you again soon!


Rated 3 out of 5 stars

Last year we booked with Jetline

Last year we booked with Jetline , and had wonderful service from a guy called Tom, Who could not do enough for us. This year we got someone else , who was happy to sell us the holiday , but then started getting really pushy and not as helpful , when he first tried to sell the holiday. Found that a bit sad. I did originally ask for Tom, but unfortunately he was not available. All in all , I would book again through Jetline, and hope that we get service like the first time .

February 15, 2024
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Reply from Jetline Cruise

Thank you so much for bringing this to our attention. I am very sorry to hear of your experience and we will be looking into this to make sure it does not happen again.

Rated 5 out of 5 stars

Booking process easy

Booking process easy. All aspects of the booking were clearly explained by personal agent with ongoing assistance if and when needed.

February 16, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Rated 5 out of 5 stars

So far so good

So far so good. Booked our cruise for Jan 25 without any issues. Bespoke booking and very good price. Cruise booked and awaiting flight details. If all goes well I will definitely use again.

February 15, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. We look forward to serving you again soon!


Rated 5 out of 5 stars

I had a lot of questions and wanted to…

I had a lot of questions and wanted to add on flight and Carl wood who was helping me had lots of information and idea. So very helpful

February 6, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us and for mentioning the service that Carl provided. We look forward to serving you again soon!


Rated 5 out of 5 stars

Fast efficient service

Fast efficient service providing exactly what we wanted and asked for

February 16, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience, it was our pleasure to help you find what you were looking for. Thank you for sharing your kind words with us. We look forward to serving you again soon!

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