Travelling with kids, we picked Jewell for a transfer as they included car seats. Driver arrived as agreed (30 mins later than normal so we could feed said kids), he was helpful and calm - no stress o... See more
Company replied
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Travelling with kids, we picked Jewell for a transfer as they included car seats. Driver arrived as agreed (30 mins later than normal so we could feed said kids), he was helpful and calm - no stress o... See more
Company replied
Our flight was delayed so we were about 45 mins later than our pickup time but there was no issue and our driver Ahmed was waiting for us when we got to the pickup zone. He was 20 mins early for our r... See more
Company replied
I have recently used Jewel Cars to go Gatwick Airport. With two small kids we were required to car seats which were offered without any extra cost. Driver was really professional and his car was clean... See more
Company replied
Lovely experience overall! Driver was very polite and friendly, and was also on time for pick up too. Would most definitely recommend using their services!
Company replied
Jewel Cars Gatwick Limited has been proudly serving Gatwick Airport since 2011, providing reliable, professional, and comfortable airport transfers for thousands of customers. We specialise in airport transfers to and from Gatwick Airport for families, business travellers, airline crew, individuals, and groups. Child car seats are available on request, ensuring safe and comfortable travel for families with young children. Our goal is to make every journey stress-free, whether you're travelling to catch a flight or returning home after landing. We take pride in being punctual, offering clean and comfortable vehicles, and delivering friendly, professional customer service. Customer satisfaction is at the heart of everything we do. We are committed to providing a safe, reliable, and comfortable travel experience every time you travel with us. We look forward to welcoming you on your next journey with Jewel Cars Gatwick Limited.
Prince Albert Square , RH1, Redhill, United Kingdom
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In my search for a taxi from Eastbourne to Gatwick, I turned to Google for assistance. Unfortunately, the numbers I dialed were either engaged, quoted exorbitant prices, or went unanswered. Fortunately, my quest led me to Jewel Cars Gatwick Airport taxi Service. Not only did they provide a fantastic price, but the driver was also enthusiastic, friendly, and engaged in pleasant conversation during the journey. Overall, I am very satisfied with the experience. I'm optimistic that when I require their services again from Eastbourne, I will encounter the same reasonable pricing and excellent service.
We booked with Jewel Cars Gatwick five days in advance through Minicabit. On the morning of our journey, we got a notification our driver had been assigned, his name, the make and licence plate of his car – useful information if the pick-up point had been in a busy area. Since we were being picked up in the middle of Canterbury, finding our cab was not a problem.
At the appointed pick-up time, on the dot, we received a phone call from the nice driver telling us he was ready, and our 1h15m journey to Gatwick from there was comfortable, in a clean, spacious and quiet car, the driver also driving rather efficiently and arriving even before the stipulated time.
If we ever find ourselves in need of a minicab again and Jewel Cars is the best option available, we won't hesitate to use them again.
We booked them 10 days before we needed to travel to London. They took the booking and confirmed it and took the money. They then cancelled 48 hours before with list of possible reasons none of which applied. Guess they had a better offer. Can only say do not use as we will never contact them again.They did refund the money but we had no time to rebook
Our family had a very good experience using this company. The owner, drove us himself. Arrived on time, fast ride to the airport. Definitely going to use them again in the future and I would highly recommend them! Highly recommended Jewel Cars Gatwick.
Have used several times for very early morning pickups and they have always been prompt, on time, reliable and affordable. Will definitely make this my go taxi for the area. Highly recommended Jewel Cars Gatwick!!
Jewel Cars Gatwick is one of the best and affordable choices for taxi transfer as you want. Have a safe and comfortable ride with Jewel Cars.
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