Jewels House of Aria Reviews 

513
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently mention how wonderfully smooth and straightforward the purchasing process is, alongside remarkably fast delivery times. Customers also deeply appreciate the carefully prepared and lovely presentation boxes that always arrive safely at their respective destinations. Many people are genuinely delighted by the stunning jewellery pieces, pointing out that everything perfectly matches online descriptions and brings numerous compliments during celebrations. However, some people mentioned minor practical drawbacks, explaining that certain chains are difficult to fasten, back extensions need to be longer, and specific items feel a bit heavy.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the beautiful, stylish, and good quality jewellery... See more

Quality

Customers had positive experiences with quality, describing the items as well made and stunning. Reviewers... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that items consistently arrive on... See more

Order

People report positive experiences with order, highlighting the easy purchasing process and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a statement necklace to wear with my dress for a wedding. I found House of Aria online and ordered the pearl and gem necklace. It was very reasonably priced so I was not sure what to expect b... See more

Rated 5 out of 5 stars

Beautiful, stylish, statement pieces at very reasonable prices. Finished off my daughter’s prom dress perfectly! Customer service great and will be purchasing again!

Rated 5 out of 5 stars

Easy to order, fast delivery, nicely presented and good quality. Haven't worn it yet as saving for my holiday next month

Rated 5 out of 5 stars

Beautiful and quality necklace. Arrived safely in a beautiful box. Product looks same as it was shown. Highly recommended. Will buy again.


Company details

  1. Costume Jewelry Shop
  2. Decoration and Interior Design Store
  3. Home Goods Store
  4. Jewelry Store

Written by the company

Jewels by House of Aria is a UK based online store, specialising in Statement Jewellery & Homeware


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

513 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(513)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Disappointment

I expected the charm to have a 18th charm in it as that’s what I thought I ordered!!

August 25, 2023
Jewels House of Aria logo

Reply from Jewels House of Aria

Hi Hilary,

Thank you for taking the time to leave a review, we are sorry to hear you found the product information unclear.

You purchased our Personalised Disc Birthstone Necklace, as the product description and images show this does not include a 18th charm however you can personalise the disc with text of your choice including the number 18, we can see you personalised this with the word Summer.

We would like to apologise for the confusion, from checking your order details we can see that your order was sent out correctly and understand that you selected an 18inch chain length which is what may have caused some confusion.

We value any feedback we receive, if you would like to order a disc engraved with the number 18 please get in touch on info@jewelsbyhouseofaria.com and we would be happy to arrange this for you.

All the best,

Jewels by House of Aria

Rated 5 out of 5 stars

Great product, great small business!

I ordered the personalised champagne glasses and they are perfect, an ideal wedding gift. I had to contact the company with a query and they were excellent, really responsive and helpful to make sure I got just what I needed.

August 31, 2023
Unprompted review
Rated 3 out of 5 stars

Not bad

The ring is of good quality, however had a few issues with the delivery, but after contacting costumer services they sorted it out.

July 30, 2023
Rated 5 out of 5 stars

Exquisite

The company had several options in their jewellery designs. The delivery was fast and the jewellery(choker) was exactly as described and exquisite.

June 28, 2023
Rated 5 out of 5 stars

Beautiful earrings

It was easy placing the order. It arrived on time and beautifully packaged. Pictures don’t do the earrings justice. They complimented my outfit perfectly.

May 28, 2023
Rated 5 out of 5 stars

Fully recommended

Swift delivery. Great Quality products. Beautifully presented.
I bought two set at first. Then bought another two as gifts.

April 20, 2023
Rated 5 out of 5 stars

Oh wow

Oh wow! Really stunned by how nice the necklaces are. Beautifully and carefully wrapped, so happy!

April 26, 2023

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