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J Harries Electrical Reviews 797

•
TrustScore 5 out of 5

4.8

Appliance Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, noting the ease of ordering and the promptness of delivery. Many consumers found the products to be exactly what they needed and appreciated the competitive pricing, often highlighting the great value received. People also commend the helpful communication and efficient processes, making their overall experience very positive. However, some customers also noted issues with product accuracy, with items not always matching online descriptions or being incorrect for their requirements. A few people experienced damaged products upon arrival or received faulty replacement parts. Additionally, some reviewers mentioned delays in delivery or a lack of communication regarding order confirmations and dispatch.

What people talk about most

Product

Clients share positive opinions on product, often finding exactly what they need at competitive prices. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the pleasant, friendly, and... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Price

Users describe positive interactions with price. Many reviewers found the pricing competitive, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a 100m reel of 79 strand speaker cable, after checking the tech spec with a customer support person at J Harries to make sure it was as good value as I thought it was. I placed my order and... See more

Rated 5 out of 5 stars

My 15 year old washing machine gave up the ghost after several repairs. I searched online and found J Harries web site which isn’t too far from me. I ordered a Hisense 7kg model. Ordered online and... See more

Rated 5 out of 5 stars

Needed a bathroom inline extractor fan timer board to replace one that was blown and tripping electrics. Harries supplied an exact replacement, quick delivery, easy to fit, quick cheap fix that avoide... See more

Rated 5 out of 5 stars

While searching for a new shower fan due to the circuit board failure of my previous one, I stumbled upon this fantastic option. Not only was it reasonably priced, but it also arrived within 48 hours.... See more

Company details

  1. Appliance Store
  2. Electrical Equipment Supplier
  3. Electronics Store
  4. Light Bulb Supplier
  5. Plumbing Supply Store
  6. Tool Store

About J Harries Electrical

Written by the company

Electrical Supplies, Home Electronics, Domestic Appliances, Lighting, Tools, Plumbing Supplies, Batteries, Home & Garden plus lots more from all the leading brands.

We've been trading for over 60 years and have over 20,000 products in stock - from our large range of steam irons, kettles and toasters to lots of hard to find and discontinued electrical items & parts.

Our shop is based in Cardigan, West Wales - we sell to both Private & Trade customers in store and online with fast delivery within the UK and FREE local delivery within Ceredigion, Pembrokeshire & Carmarthenshire.

We have knowledgeable and experienced staff on hand to answer any questions, or to sort out any queries you may have. Buy electrical goods and components with complete peace of mind.

www.jharries.co.uk

Contact info

4.8

Excellent

TrustScore 5 out of 5

797 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Bezels for fire stay lights

I found the bezels for my fire stay lights the quality was in stock.
Good communication when ordered email confirmation.
Good price and efficient service.

July 26, 2025
Rated 5 out of 5 stars

Good service

Good service, despatched promptly .
Part avoided replacing complete fan.
Part fitted and working

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

I never or at least I haven’t received…

I never or at least I haven’t received the goods as of yet.

June 9, 2025
J Harries Electrical logo

Reply from J Harries Electrical

All resolved now. We were surprised to read your review and we followed this up immediately. Order was placed on 9th and delivered on the 12th - as per your request, this item was left in your chosen safe place by the delivery driver (email and photo sent to you). We hope you are happy with the product, now that you've found it :) Kind regards J Harries

Rated 2 out of 5 stars

Replacement PCB was faulty so I phoned…

Replacement PCB was faulty so I phoned the shop and replacement was sent off straight away and arrived promptly with a return envolope for the first one. that was also faulty so I sent them both back. have not heard anything yet about a refund.

May 28, 2025
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Reply from J Harries Electrical

Hi Graham, we're sorry to hear that you had issues with these PCBs. We've sold 1000's of these without issue, so we were very surprised to hear that you had two faulty units. Upon return, both boards were fully tested and worked perfectly. Maybe the adjustable timer setting was set too long and it felt like the fan wasn't going to switch off when you were testing? The refund was issued at midday on the 11th June 2025, after we received both units back. Please let us know if you haven't received payment.
Kind regards J Harries

Rated 4 out of 5 stars

The item worked

The item worked. Delivery was very prompt. The only downside was no confirmation email of my order and when my item was dispatched.

April 30, 2025
J Harries Electrical logo

Reply from J Harries Electrical

Hi, Thank you for your review. Sorry that you didn't receive these notifications. These are always sent with all orders we receive and process. We're unsure why you didn't receive yours, maybe it went into your Promotions or Junk folder. Glad you were happy with the item and delivery. Kind regards J Harries

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