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Rated 5 out of 5 stars

I recently discovered Jinx whilst looking for a God of War t-shirt. Shirts were reasonably priced, shipping was cheap too, website states it could take 10 weeks for overseas orders to arrive, so... See more

Rated 2 out of 5 stars

The quality of T-shirt materials was lowered over the years - to a level that isn't acceptable at all anymore. We're tough Horde players, bring back the good old heavy cotton T-shirt material! That's... See more

Rated 4 out of 5 stars

My experience with Jinx has been amazing since Day 1 of my first purchase. My favourite part of the website was the trivia quiz that helped contribute a certain experience with the rest of the fans... See more

Rated 4 out of 5 stars

The available items are excellent, and their quality is worth the price; customer support is very helpful and communicative. However, once an item is out of stock, the odds of ever seeing it again see... See more

Company details

  1. Clothing Store

Written by the company

J!NX is a clothing brand heavily influenced by gaming and geeky interests. You are required to visit if you are into gadgets, gaming, computers, robots (really big ones), ninjas, eskimos, stuff with blinking lights, and/or pretty much anything technical. We ingest a healthy dose of all these things on a daily basis.


Contact info

3.8

Great

TrustScore 4 out of 5

635 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company!

I recently discovered Jinx whilst looking for a God of War t-shirt. Shirts were reasonably priced, shipping was cheap too, website states it could take 10 weeks for overseas orders to arrive, so that's what I prepared for.

There was a little confusion shortly after placing my order, however Kaybi from customer service was great in helping me resolve my query.

Item was shipped on 17th Nov, and today, 22nd Nov, it arrived.

Will definitely be using Jinx again.

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Level up with jinx!

As i have previously ordered off the jinx store before, jinx clothing and merchandise is a level up worthy type of style, and I'd say its worthwhile to add to your wardrobe!

Their clothing: Stylish, comfortable and overall amazing to wear. I mean this sort of gamer merchandise is literally so worth it, some of the designs like jinx's previous game catering like overwatch, rocket league were absolutely fantastic, and looked plus felt worthwhile to wear/rep (because who doesn't like a good hoodie they can rep?)

Their merchandise? Even more so, love the beanies and sorts of accessories that they sell, comfort plus looks great, have a look yourself! Plus other merch too 👀

J!nx merch is worthwhile a look and buy if your someone who loves all the gaming merch, as its quite the brand with fantastic styles, designs and merchandise & clothing, heck! i own a rocket league hoodie from them, ultra comfortable and stylish.

I'd overall say jinx is excellent in its branding and clothing/merchandise, go for it, level up your wardrobe with jinx, add on the pricing because they sell their merch for some excellent prices and discounts!

I do recommended this brand to others, because some of the merch they have is fantastic and caters to many different games aswell as their own brand, which is definitely a plus

Go for it, level up your wardrobe, because heck why not? Do it with j!nx.

January 30, 2022
Unprompted review
Rated 3 out of 5 stars

2 month delivery and hidden fees.

2 month delivery and hidden fees.

I cannot recommend jinx store. It took a long time for delivery and after paying for the order and shipment there turned out to be another fee to be paid on top.
If you are in the EU consider different stores.

@EDIT:
I have contacted Jinx and got refunded for the paid fee. The support was quite fast.

January 27, 2022
Unprompted review
J logo

Reply from J

Unfortunately, right now, delivery is unpredictable due to COVID. We have warnings about how long it may take when you check out, so I apologize if those warnings were missed. We also have a warning that states if you live in a country that requires taxes or VAT, you may have to pay them on arrival. Those things are out of our control and are fees imposed by your government for imports. However, if you paid taxes on your JINX receipt, you should not have had to pay when it arrived. If that is the case, let us know so we can assist.

Rated 1 out of 5 stars

I ordered a product from Europe 7 days…

I ordered a product from Europe 7 days ago and it has not yet left the store. The answer from them was basically that: for 9 dollars shipment....what did I expect? I definitely recommend avoiding at all cost if you are from EUROPE.

September 19, 2021
Unprompted review
J logo

Reply from J

Hi, As we spoke about in our email correspondence, it did leave the store but our shipper was having technical issues with the data. We offered to have it reshipped for your peace of mind, but you had a deadline to receive the product so we issued a full refund instead. Sorry for any inconvenience.

Rated 2 out of 5 stars

Delays longer than those listed on website, not informed, no one cared.

Just be aware that if you order from outside USA the service and support is generic, unknown dispatch (dispatch not delivery) times (more than a few weeks) and delivery times from dispatch/shipping is unknown and not traceable.

December 20, 2020
Unprompted review
J logo

Reply from J

We apologize for the late reply. COVID changed a lot of things and we did not have access to our Trust Pilot account for a while. Unfortunately, for the past year, shipping has been very unpredictable. We do have a warning on the shipping screen at checkout so I apologize if you missed that. We would consider a package lost after a certain about of time, currently it is 10 weeks as mentioned in our shipping warning. If your package has not arrived within that time we offer a reship or a refund without any problems.

Rated 1 out of 5 stars

A company with no efficiency and no intention

I won't buy any item from you again. You must refund the money . And i waiting for so long, and the answer is my item is gone is missing and I will give you a bad review. I can understand the COVID-19  But it was too long to wait  , the item I buy actually is wanna given someone for birthday present for the kid  now he go back he country, To be honest with you this is the first time I am completely disappointed with a westside If a large company does not have the ability, please do not open any trading pages, it will only lose your face

November 3, 2020
Unprompted review
J logo

Reply from J

When you contacted us in October we filed a claim with the shipper and this order was deemed lost in transit and a full refund was issued. It is rare items get lost in the mail however, it does happen and we are always more than happy to reship or refund if that happens. Sorry for any inconvenience.

Rated 2 out of 5 stars

Very disappointed.

Very disappointed.
I ordered 2 shirts and three leggings from J!nx after hearing good things over the years and was very disappointed to get shirts with just botched print quality, the image was low res and not consistent, looking like it's about to flake off in the majority of the shirt, they're pretty soft tho, print quality on leggings was good, yet to try them on, what completely ruined it for me is me trying to get in touch with J!nx via FB messenger, commenting on their posts, site and phone and being straight up ignored and left on seen for the past two weeks

Edit: was finally able to contact support who basically said "it's supposed to be that way, not our fault you don't like the distressed style" despite already having distressed shirts and multiple people saying it's low quality, was given a choice to return and change for something else though

September 5, 2020
Unprompted review
Rated 1 out of 5 stars

For anyone shopping at Jinx.com in…

For anyone shopping at Jinx.com in Europe - avoid at all cost. The UPS shipment that they are using is beyond abysmall. Each department doesn't know what other is doing. Their driver claimed to attempt delivery when I was at home but no sight of them. They had Cash on Delivery ammount in wrong currency. They refused to hold it for longer than 5 days despite a package being from US. Finally, I was double charged custom fees (each time half of the total cost of T-Shirt) and they refuse to refund the incorrect transaction as they paid twice into the customs. Now I need to go through the pain of credit card dispute. Avoid at all cost!

January 10, 2020
Unprompted review
Rated 5 out of 5 stars

I got what I purchased in time

I purchased some items 2 weeks ago from the official Minecraft store powered by J!nx and I just got them! Yes that's what's supposed to happen, but I'm really pleasantly surprised. So I bought some stuff for my gf birthday 1 month prior, keeping in mind that I'm from Bulgaria, this is a non EU package and the customs office here is slow. When I made the order the only option for my country was Standard with no tracking, also I haven't purchased anything outside the EU ever. So when I finilazed the order in the email they said the package would be here by 24 Octomber. You understand why I laughed and was sceptical. But a few days later they gave me a tracking number, and almost every day I got notifications where's the package, which was awesome. By 18 Oct the package was already in Bulgaria (which is 10 days after I payed) and the only thing left was to get it from the customs office. I was prepared for some arguing and delay, but for my amusement today I got the package directly. It turns out J!nx has already made declarations about the contents of the package and it was clear for me to get it. Today is 24 Oct and I got everything I purchased exactly as they said in the initial email. I'm happy with the products and I'm really happy with the USA-EU delivery. :)

October 24, 2019
Unprompted review
Rated 1 out of 5 stars

They are a bunch of lying, stealing con artists!

I placed an order for PUBG merch back on 5th August 2019 and I paid for international shipping. I still haven't received anything nor am I able to track my order. Don't trust these guys and don't waste your money! I'm currently trying to get a refund..

October 20, 2019
Unprompted review
Rated 2 out of 5 stars

Had to pay my own import duty

Ordered a hoodie before Christmas, paid express delivery but item didn’t arrive until after new year (suppose these things happen) couldn’t track order when item arrived in to the uk
Had to pay import duty (£20) on collection of parcel as the company don’t do this apparently it does say in terms and conditions but you would expect this sort of thing to be paid for by the seller
They did reply to emails quickly though

January 25, 2019
Unprompted review
Rated 1 out of 5 stars

They don't have a list or any reference …

They don't have a list or any reference to possible unexpected fees. Their shipping service, UPS, overcharged me 50% import VAT and also a brokerage fee. The JINX website says we need to inform ourselves about these fees but the only fees we have to pay in the UK are a 20% VAT. UPS scammed me with those unlisted fees and heavily inflated VAT, and JINX told me I don't have any other choice but to accept the package or return it but still be liable to pay the shipping fees.

STAY AWAY if you are in UK

August 3, 2017
Unprompted review
Rated 3 out of 5 stars

mysteryboxes suck

the package was great but the content of the mystery boxes sucked. got 5 of the same thing out of 7 boxes.
well, i guess that's why they are called mystery boxes.

July 10, 2017
Unprompted review
Rated 5 out of 5 stars

This is one of my favorite shops

This is one of my favorite shops with gaming stuff. Almost all hoodies I own are from this company as well as a lot of shirts. The quality is good, customer service and the website itself are very inviting with their experience and gold earning system. Never had any trouble and if ever there was a problem with an item, a replacement was arranged quickly. Excellent store and recommended to all gamers.

June 20, 2017
Unprompted review

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