They make me smarter and save not only hundreds of dollars but over time thousands. We can replace a detector head in house for a couple hundred dollars, and an alarm company charges up to 800.00 or... See more
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See what reviewers are saying
We had missing hardware and a critical timeline. Lucas was able to help me quickly source hardware, and the JMAC staff walked the order to a shipping location after their daily bulk shipment had alre... See more
Excellent Service!! JMAC was extremely helpful when we were in a tight squeeze needing parts.I called for three requests and spoke to Lucas. He helped me figure out alternatives for a discontinued pr... See more
I highly recommend you do not purchase anything from this SCAM company! They use illegal bait and switch tactics to reel you in after you've done lots of research to find the best prices for what you... See more
Company details
Written by the company
JMAC Supply offers a wide range of Safety & Security products from many leading manufacturers. JMAC Supply prides itself on stocking a wide range of products, and providing its customers with an exceptional experience, from start to finish.
Contact info
5 Terminal Rd, 11552, West Hempstead, United States
- (516) 812-0917
- support@jmac.com
- www.jmac.com
Hasn’t replied to negative reviews
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Ryan Barbosa worked with me and made…
Ryan Barbosa worked with me and made ordering a pleasant experience.
Ryan Barbosa- Excellent
Ryan Barbosa was polite, transparent, and clear in processing this order and helping me. We appreciate his business and look forward to reaching out to deal with him for our corporate account.
Not a good experience
I ordered some parts for an important client and they were discontinued. The crew from JMAC reached out very fast and found a suitable replacement without a big increase in price. Update 12/03/24. My original order was placed 11/07/24 with 7-11 business days on shipping. Today 12/03/24 I had not heard back from Jmac or received a tracking notice so I emailed them about it. The customer service rep was polite and replied fast. However I received a tracking number today 12/03 saying that the shipping label was being created and not in the system yet. I understand it is a busy time of the year and things can happen. My client has been on me about getting the work done and It is making my company look unfavorably with them. In the mean time Jmac was just sitting on a paid for order and it took me reaching out for them to ship it finally. I can’t in good faith recommend them.
very professional service
Extremely Pleased
Lucas V was very helpful from receiving quote, making changes, etc all the way to payment. Smooth process made it easy on my part, thanks
Excellent Experience
My shopping experience with JMAC Supply was top-notch! My sales person was knowledgeable and efficient. I received my order the next day and was able to continue my project with flying colors. I will definitely be shopping at JAMC Supply in the future.
Exceptionally friendly, prompt, and helpful service.
My first experience with JMAC was excellent. Lucas was wonderful to work with, and promptly handled overnight shipping (even coordinating through another partner) meant that my project was saved at the eleventh hour when I needed an unexpected piece of equipment. I will certainly look to JMAC in the future. I really appreciate picking up the phone and immediately talking to a human - I really felt like my time was valued during this transaction.
Fast Response Time
Fast Response Time
Product was in stock and order was processed and shipped out rapidly
The response was timely and sales was…
The response was timely and sales was able to process my order quickly.
Customer service is great
Customer service is great, but the first time response time is a bit long due to different time zones.
TJ McAuliffe Was very knowledgeable…
TJ McAuliffe Was very knowledgeable with the hardware that I needed, And is always going the extra mile with any of my questions or concerns.
Great customer service
Great customer service!
JMAC always has what I need and Tyrone…
JMAC always has what I need and Tyrone is always so helpful and so nice
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