JMBricklayer Reviews 308

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Absolutely incredible value. Back in the day there was Lepin. But these days there are more products. But I got the Anubis set. It came in 3 days. And the the unboxing alone was 10/10 better than Lego... See more

Rated 5 out of 5 stars

JMBricklayer has done it Again!! I just finished the JMBricklayer Parrot, and let me tell you its Awesome.The detail, innovative bricks and assembly are by far better than everyone else in the Indu... See more

Company replied

Rated 5 out of 5 stars

Easy ordering, ordered Sunday evening - arrived Monday morning. Quality so far has been excellent! No skimpy dressing - full number of cannons! amazing detail and simple surpassed my expectations... See more

Company replied

Rated 4 out of 5 stars

The site could definitely look a little more official. I honestly was hesitant putting a credit card in at first because the site is very underdeveloped. It is easy enough to navigate though. I also... See more

Company replied

Company details

  1. Toy Store

About JMBricklayer

Written by the company

JMBricklayer is a brand that specializes in selling Lego-compatible building block sets for ages 14 and up. Whether you are a novice, an enthusiast, a seasoned player, a reviewer, or a MOC designer, our doors are open for you!

What We Offer:
1. A minimum discount of 15%: "JMBVIP15%" (applicable to all non-discounted items within our online store), and you can also request discounts for our Amazon stores in the US, DE, UK, and CA by messaging us.

2. Monthly discounts of up to 35%: outstanding deals throughout the month to help you save big and shop happily.

3. Maximum discount of 60%: a reward for our top 2 & 3 position monthly group contributors.
4. Free prizes: awarded to our top 1 group contributor and monthly giveaway winners.

5. Free newly-released products: sign up to become a JMB member to enjoy the benefits. (https://bit.ly/42BunR1)

Let's delve into the world of building blocks 🧱🧱 and beyond

Contact info

4.2

Great

TrustScore 4 out of 5

308 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Don't rush

Fun kit to build if you have patience. The tracks especially took some tinkering to get right.

March 7, 2025
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Reply from JMBricklayer

Thank you for your comment. We are sorry for the inconvenience caused. If you have any further question feel free to contact us, we are here to help you.

Rated 5 out of 5 stars

Absolutely amazing set

I love this company. They are lego compatible in case anyone is wondering. The set was a quick build but loved every second. The stickers were a little bent in the box but they worked just fine.

March 6, 2025
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Reply from JMBricklayer

Thank you SO much for your kind words and for being part of our builder community! We’re thrilled you loved the quick-but-fun build and that our sets work perfectly. We appreciate your feedback about the stickers—we’ll double-check our packaging to keep everything pristine for next time. Feel free to contact us if you have any further questions.

Rated 5 out of 5 stars

Delivery was very fast

Delivery was very fast. Everything was perfekt.

March 5, 2025
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Reply from JMBricklayer

Thank you for your kind words! We’re thrilled to hear your order arrived quickly and in perfect condition—that’s exactly the experience we aim for! Hope to serve you again soon.

Rated 5 out of 5 stars

Good instructions well presented…

Good instructions well presented sequencing

March 3, 2025
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Reply from JMBricklayer

Thank you for your kind words! We put a lot of effort into designing clear, step-by-step instructions, so it’s wonderful to hear they made your building experience smooth and enjoyable. Happy creating.

Rated 5 out of 5 stars

beautiful building sets

beautiful building sets, even better prices

March 3, 2025
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Reply from JMBricklayer

Thank you so much! We’re proud to offer stunning building sets at prices that make creativity affordable. Your support keeps us inspired.

Rated 5 out of 5 stars

The service is great i have some…

The service is great i have some mistake when i made the order but they was very helpful and patient

February 21, 2025
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Reply from JMBricklayer

Thank you for your kind words! We’re so glad our team could assist you smoothly—it’s our priority to make every experience positive, even when hiccups happen. We truly appreciate your patience and trust in us. Hope to serve you again soon! 😊

Rated 1 out of 5 stars

I am missing parts from previous…

I am missing parts from previous purchase and sent picture of missing part and purchase info and haven't heard a word

February 19, 2025
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Reply from JMBricklayer

Thank you for your feedback. Sorry for the inconvenience caused by missing pieces. Please do not worry, we will provide a satisfactory solution. Our services manager Shmey will contact you via email, please check. Feel free to contact us if you have any further questions.

Rated 3 out of 5 stars

MISSING PIECES missing pieces of a train set I…

I have missing pieces of a train set I sent a few e-mails about 33 missing parts all of the same, I try to upload pix will not upload I give page and part number. SKU-51112-US. UP844 and Cost a lot.

February 9, 2025
Unprompted review
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Reply from JMBricklayer

Thank you for sharing your experience, and we deeply apologize for the inconvenience caused by the missing pieces in your train set (SKU-51112-US, UP844). Please don't worry, we will provide you with a satisfactory answer, as we don't know your email address, please contact the support team via email. Regarding the difficulty with uploading pictures, we apologize for the inconvenience. While we work to improve this feature, your detailed information is more than sufficient for us to address the issue promptly. Feel free to contact us if you have any further question.

Rated 5 out of 5 stars

Great detail

Well made and great detail. The interior lights really add a great touch!

February 18, 2025
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Reply from JMBricklayer

Thank you so much for your kind words! We’re thrilled to hear you love the craftsmanship and detailing—especially the interior lights! It’s feedback like yours that keeps us motivated to deliver quality. Hope to service you again soon!

Rated 5 out of 5 stars

so good

so good, correct seller

February 10, 2025
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Reply from JMBricklayer

Thank you so much for your kind feedback! We’re thrilled to hear you’re happy with your purchase. Your support means a lot to us, and we hope to serve you again soon!

Rated 4 out of 5 stars

Short on parts and not posted with…

Short on parts and not posted with appropriate sections.

February 10, 2025
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Reply from JMBricklayer

Thank you very much for your feedback on our product. We sincerely apologize for the issues you encountered with missing parts and improper sectioning during the assembly process. We are committed to providing high-quality products and services to every customer, and your feedback is extremely important to us.

Regarding the missing parts, please provide us with the specific set number and details of the missing components. Our customer service team will promptly arrange to send you the replacement parts. At the same time, we will strengthen our quality control processes to ensure the completeness of future product packaging.

If you have any other questions or need further assistance, please feel free to contact our customer service team. We are here to help.

Rated 1 out of 5 stars

Ripoff from Lego engineering.

I guess there’s no patent laws in China to keep you from stealing your brick designs from Lego. That aside you should print your manuals larger and not have as many pieces in each phase of construction. Only three sets of bags for an almost 1,300 piece model means too many pieces on the work surface at one time. And there’s no instruction on where the battery box is to be stored in the finished model. I guess the rumble seat?

February 11, 2025
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Reply from JMBricklayer

Thank you very much for your detailed feedback on our product. Regarding the patent issue you mentioned, the design of this product is an original creation by our team, based on market research and inspired by the Ford Model A as a prototype. As for your suggestions about the font size in the manual and the step-by-step assembly process, we will carefully evaluate and optimize these aspects in future products to enhance the user experience. Regarding the battery box placement, we have already made adjustments and will include more detailed instructions in subsequent manuals to ensure a smoother assembly process for our users. Once again, we truly appreciate your valuable feedback, as it is incredibly important to us. If you have any further questions or need additional assistance, please feel free to contact our customer service team, and we will be more than happy to assist you.

Rated 5 out of 5 stars

Trustworthy and swift company with beautiful bricks

Great offers - always buy from their website, not from Amazon! Saved over 30 dollars on my latest purchase in comparison. Will definitely buy from their website again. Great offers and fast delivery!

February 10, 2025
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Reply from JMBricklayer

Thank you so much for your fantastic feedback! We're thrilled to hear that you took advantage of our great offers and saved on your latest purchase. Providing our customers with excellent value and fast delivery is always our goal, and we're so glad to have met your expectations. Your support means the world to us, and we truly appreciate you choosing to shop directly through our website. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Love working with the brick

Love working with the brick

January 30, 2025
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Reply from JMBricklayer

Thank you so much for your positive feedback! We're thrilled to hear that you enjoy working with our bricks. Your satisfaction is our greatest motivation, and we will continue to strive for excellence in delivering high-quality and enjoyable building experiences. If you ever have any suggestions or need assistance, please don't hesitate to reach out. We're always here to help!

Rated 1 out of 5 stars

QUALITY CONTROL, MISSING PIECES AND PARTS

Bought the Royal Fleet Ship from Amazon, the first one I received had numerous missing pieces from bags 1 and 2, returned the item to Amazon and received a replacement, the replacement had many more numerous pieces and parts missing but also missing small bag items. The instruction manual needs to indicate the color each piece as the manual makes it hard to determine what color to use. Some parts stay together fine but other parts don't stay together. Quality control of product needs to be better to assure all parts are included.

February 17, 2025
Unprompted review
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Reply from JMBricklayer

Thank you for your feedback. We have already relayed the issues you mentioned to our team. Since you purchased the product on Amazon, we do not have access to your email address through our backend and are unable to contact you directly via email. Please rest assured that we will provide you with a satisfactory solution. Kindly reach out to us at services@JMBricklayer.com. We appreciate your understanding.

Rated 5 out of 5 stars

Great building set

Great building set, fast ship! My 11 old had no problem reading instructions to put together. Have bought multiple sets from JMbricklayer and haven’t been disappointed yet.

January 26, 2025
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Reply from JMBricklayer

Thank you so much for your review! We're thrilled to hear that your 11-year-old had no trouble following the instructions and enjoyed building the set. It’s always our goal to provide high-quality products and a great experience for our customers. We truly appreciate your continued support and loyalty—it means the world to us! Looking forward to serving you with more exciting sets in the future. Happy building! 😊

Rated 4 out of 5 stars
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Reply from JMBricklayer

Thank you for your feedback! We're so glad to hear that you found the best price with us. Providing great value along with quality products is always our goal. If you have any questions or need assistance in the future, feel free to reach out.

Rated 5 out of 5 stars

Egg robot

Robot was interesting to assemble and worked as described. My students love turning the key to deliver an egg filled with a word or letter for practice. It has made our lesson wrap up more enjoyable.

January 26, 2025
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Reply from JMBricklayer

Thank you for sharing your experience! We're delighted to hear that the robot was not only interesting to assemble but also added a fun and interactive element to your lessons. It's wonderful that your students enjoy using it as part of their learning routine. If you have any questions, feel free to reach out. Happy teaching and building! 😊

Rated 3 out of 5 stars

Well I bought this model thinking it…

Well I bought this model thinking it was a good buy but have had to request parts that are missing and when the parts arrived the company sent the wrong ones it looks like a great model the steampunk marble run it would be nice if all the bits were there and not keep breaking and causing me to request more from the company as it takes such a long time to get them from china

January 15, 2025
Unprompted review
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Reply from JMBricklayer

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the missing and incorrect parts, as well as the delays in receiving replacements.

We value your support and are committed to ensuring you can fully enjoy your steampunk marble run model. Please reach out to us directly through Amazon messaging or email with the details of the missing or broken parts, and we will prioritize sending the correct replacements as quickly as possible.

Please contact us by email and we will provide you with a compensation.

Your feedback is important to us, and we’ll work to improve our quality control and customer service to provide a better experience in the future. Thank you for bringing this to our attention, and we appreciate your patience.

Rated 5 out of 5 stars

Package arrived within 3days well…

Package arrived within 3days well packed.

December 23, 2024
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Reply from JMBricklayer

Thank you for your feedback! We're glad to hear your package arrived quickly and in great condition. We strive to ensure every order is handled with care. Enjoy your build, and we hope to serve you again soon!

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