JMC Automotive Equipment Reviews 

202
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I purchased the jack from George on line. He made the purchase experience very pleasureable.He keep checking up with me to see if I received the jack and made sure I was happy with it.

Rated 5 out of 5 stars

It has been a pleasure to do business with JMC Equipment. I was assisted by George Garces and he did a fantastic job in helping me place an order for a pair of stainless steel turn plates for an align... See more

Rated 5 out of 5 stars

Simon at JMC patiently answered all my questions about the vehicle lift I was interested in and put me at ease. He identified an affordable and talented installer in my area who delivered and installe... See more

Rated 5 out of 5 stars

I would recommend JMC, was little worried at first because I had never done business with them. However, all went well. Shipment on time, and good communication with JMC salesman Will Nazario. He ga... See more

Company details

  1. Tool Store
  2. Handyman

Information provided by various external sources

We have been in the industry for the past 20 years and have extensive knowledge in everything related to the automotive repair industry and can advise you on what products are perfect for you to turn your shop into a complete and professional auto repair shop. Call us up at 800-562-4791 and receive advise from myself or our other experienced advisers in the industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(202)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Late delivery

Item was send one week after order was made

February 3, 2014
Unprompted review
JMC Automotive Equipment logo

Reply from JMC Automotive Equipment

I apologize for any inconvenience Mircea, however in the product page of our our website (http://jmcautomotiveequipment.com/branick-5035-tire-spreader-with-light/) it says that the delivery time is usually 7 to 10 Business days. You ordered the item on Friday 24, 2014 and it shipped out on Thursday 30, 2014. Not counting the weekend, it took less than 5 business days to ship.

If you would have called us and told us you needed it right away we would have definitely made sure that you would have received it much earlier. Please call us at 877-298-7730 next time and we will take care of you much faster.

Sincerely,

Juan E. Chavez
Director of Operations

Rated 5 out of 5 stars

It's about the customer with JMC

Ordered a Mountain side cabinet (Cabinet is great for the money MountainTBS8102‑X7... ) and it was shipped freight. When I received the cabinet it was damaged. I called and spoke to Juan, Juan was great. He took care of my issue and resolved it completely beyond my expectation. He made sure that I was completely satisfied and showed that even though the it was not his problem Juan made sure that it was about the customer. Juan and his staff kept me up to date either by phone or e-mail and also did a follow up after just to make sure everything was OK. Now a days most company's pass the buck back to the shipper, not here and I would recommend JMC to anyone cause of the great experience with there customer service. It is not always about the price bit the service after the sale.....

Ron A

January 29, 2014
Unprompted review
Rated 5 out of 5 stars

Competitive pricing!!!! Lightning fast delivery.

Ordered an Ingersoll Rand air compressor , paid with PayPal . I needed lift gate service on delivery, Juan adjusted the price to accommodate my needs for a reasonableprice.
Compressor arrived three days before expected. Couldn't be happier with my purchase.

January 4, 2014
Unprompted review
Rated 5 out of 5 stars

Very reliable

I placed an order during the holidays and soon after received a call from JMC confirming my order. Their customer service is great and they help you right away. The merchandise was in great condition being that is difficult to ship heavy items. I will definitely order from them in the future!

January 4, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Merchandise delivered as described. Good value. Great follow up on shipping and other details Gift recipient very impressed. Look forward to doing business in the future.

January 3, 2014
Unprompted review
Rated 4 out of 5 stars

good price

Good price nice tools

October 24, 2013
Unprompted review
JMC Automotive Equipment logo

Reply from JMC Automotive Equipment

I apologize for any inconvenience Vincent, but in our website it says that it usually ships out within 48 to 72 hours. You ordered the item late on Thursday October 17, 2013 and it shipped out on Tuesday Oct 22, 2013. Not counting the weekend, it took about 72 hours to ship out more or less.

I apologize for any inconvenience but if you would have called us and told us you need it right away, we would have arranged different shipping methods.

Rated 1 out of 5 stars

Never received my order

After a week I sent them an e-mail asking where my product. Never heard back from them and still have not received my product! Just about three weeks for something they had in stock.

October 22, 2013
Unprompted review
Show reviews in all languages. (202 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look