JMC Automotive Equipment Reviews 

202
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I purchased the jack from George on line. He made the purchase experience very pleasureable.He keep checking up with me to see if I received the jack and made sure I was happy with it.

Rated 5 out of 5 stars

It has been a pleasure to do business with JMC Equipment. I was assisted by George Garces and he did a fantastic job in helping me place an order for a pair of stainless steel turn plates for an align... See more

Rated 5 out of 5 stars

Simon at JMC patiently answered all my questions about the vehicle lift I was interested in and put me at ease. He identified an affordable and talented installer in my area who delivered and installe... See more

Rated 5 out of 5 stars

I would recommend JMC, was little worried at first because I had never done business with them. However, all went well. Shipment on time, and good communication with JMC salesman Will Nazario. He ga... See more

Company details

  1. Tool Store
  2. Handyman

Information provided by various external sources

We have been in the industry for the past 20 years and have extensive knowledge in everything related to the automotive repair industry and can advise you on what products are perfect for you to turn your shop into a complete and professional auto repair shop. Call us up at 800-562-4791 and receive advise from myself or our other experienced advisers in the industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(202)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wanted to order a lift they had listed…

Wanted to order a lift they had listed on their website for $12,515.00 and talked to the sales person and was told the lift wasn’t available till March. Then found out they are selling it on eBay for $14,034.60 and a delivery date no later then January 11th. Crooked company very disappointed on how they do business

December 31, 2020
Unprompted review
Rated 1 out of 5 stars

Uncooperative and waste of time.

Website stated free shipping, purchased item and was told website was erroneous and refused to honor or split shipping with me. Wasted my time would not deal with these people again.

January 25, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

First time tool purchase. Excellent service and quality tool. Delivery on time as promised. Searched the web for tool and JMC price was lowest. Recommend to all.

July 21, 2015
Unprompted review
Rated 5 out of 5 stars

Excelent Service!

I needed tire hangers for a specific challenger lift. Will called the manufacturer to confirm the correct product I needed. He also followed up after the order was shipped to ensure I received everything and that everything was correct. He was extremely helpful and will use this company again.

July 16, 2015
Unprompted review
Rated 5 out of 5 stars

Talk about helpful salespeople!!!

I called this company with a complicated order and my salesman called two different manufacturers to see if my parts were compatible and he made SURE they were before he let me buy them!!! Their prices were better than any other on the internet and their courtesy was way better than a lot of companies I have dealt with. The products arrived within the dates they expected I will DEFINITELY deal with them again!!!!!

July 15, 2015
Unprompted review
JMC Automotive Equipment logo

Reply from JMC Automotive Equipment

Thank you Lita, It is our pleasure to help you, if there is anything else you need please let us know.

Sincerely,

Juan E. Chavez
JMC Equipment
Director of Operations

Rated 2 out of 5 stars

2 weeks and counting Still waiting for order!

Placed an order for a Item labeled includes free shipping, I was informed that to qualify for free shipping needed $5 more added to the cart so found clamps that full filled the $5 extra to get free shipping - still waiting for the $5 item over 2 weeks later called the company and they don't seem to know how to make it right.

June 16, 2015
Unprompted review
Rated 5 out of 5 stars

fast shipping and great price.

i needed three shop lifts i got a quote from them they are the cheapest and awesome customer service. later i bought extension kit from them.
again!! their customer service did great job. fast shipping and great price.
thank you.

June 2, 2015
Unprompted review
Rated 5 out of 5 stars

great customer service

Order was handled promptly and communication about my order status was continuous right up to delivery. Excellent.

May 29, 2015
Unprompted review
Rated 1 out of 5 stars

poor policies

After placing my order online and then calling to confirm my address (per there request) my visa card was charged. The next day I received a message saying they wanted me to email them a photo of my visa card and drivers license. I refused and order was cancelled and refunded. No one send photos of credit cards or id's via email. They are nuts to even request such a thing!

May 13, 2015
Unprompted review
Rated 1 out of 5 stars

worst online purchase

I was told upon purchase that I would get my lift within 4 business days. It took almost 3 weeks, then I had to go pick it up myself in another state as I got tired of hearing that it would be arriving tomorrow, when I kept contacting JMC about this they blamed it on manufacturer then shipping co.but I found out that they didn't even order it until 7days after I originally purchased it then all they could say they were sorry and that they would give me a 5%discount on a future order, REALLY!!!

May 6, 2015
Unprompted review
JMC Automotive Equipment logo

Reply from JMC Automotive Equipment

Hello John,

This is Juan, the Director of Operations here at JMC. I apologize for the inconvenience and the order arriving so late, but when we called the manufacturer, they said it will leave their warehouse in 4 business days not that it will be arriving in 4 business days.

You ordered it on April 22nd and it shipped out on April 27th which is exactly 4 business days after it was ordered. We did order the item right away after you purchased it and that's why it was shipped out on April 27th. We also have to take into account transit time and that can always take anywhere from 5 to 7 days.

In our website we have that the order will arrive in 7-10 business days and you ordered it on April 22 and received it yesterday May 5th which is exactly 10 business days after you ordered it and not 3 weeks.

I do apologize for any inconvenience that we may have caused you and the 5% discount was just a courtesy that we wanted to extend to you for future orders.

Please give me a call directly at 646-330-4516 if you have any other questions.

Sincerely,

Juan E. Chavez
JMC Automotive Equipment
Phone 877-298-7730
Fax 888-318-5395
Direct 646-330-4516

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look