JMW Reviews 

2,031
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional support, professionalism, and genuine dedication throughout navigating various complex legal processes. People note that response times are remarkably fast, while communication remains consistently clear, supportive, and reassuring from start to finish. However, some people mentioned facing frustrating communication delays alongside a noticeable lack of transparency regarding unexpected costs and case updates. A few reviewers felt that the overall service fell short of their expectations due to unhelpful interactions and heavy financial burdens. Consumers occasionally experienced prolonged processes that lacked the reassuring guidance they expected during stressful situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, extensive knowledge, and... See more

Service

Reviewers highlight positive aspects of service, frequently praising the professional, knowledgeable, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting the exceptional support, clear... See more

Response time

Consumers find response time to be positive, noting that communication is exceptionally prompt and efficient.... See more

Claim

Clients share positive opinions on claim handling, frequently expressing happiness with successful outcomes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saeed and his team were absolutely brilliant, they were so invested and kept in touch with the whole time during a very stressful period. We couldn’t have managed with out their support and most impor... See more

Company replied

Rated 5 out of 5 stars

We were extremely pleased with the service we received from Scott Bell throughout our transport public inquiry. He was professional, knowledgeable and supportive from start to finish, explaining eve... See more

Company replied

Rated 5 out of 5 stars

It was my first ever claim in my life at age 48. I've never believed in winning claims. In first impressions, when my details has taken by the customer service, I felt the positivity and hope. I had... See more

Company replied


Company details

  1. Lawyer
  2. also in
  3. Conveyancer
  4. Immigration Attorney
  5. Law Firm
  6. Legal Services
  7. Personal Injury Attorney

Written by the company

JMW is here to help whatever your problem. We provide legal services and advice for individuals and businesses. We are truly a full-service law firm, offering the highest standard of client experience. No matter who you are or what you need, you can be assured of a great personal service from JMW.

JMW Solicitors

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(2,031)

392 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great solicitors, efficient and thorough

We have had a really good experience working with Sophie, Abiola and Irmak at JMW Solicitors. We initially joined them for the sale of our flat via KFH, and then kept them when we changed estate agents to Foxtons as we really loved working with them. They are efficient and thorough, and were supportive on our (very long!) flat sale and house purchase journey. Would highly recommend!

May 11, 2026
Unprompted review
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Reply from JMW

Hi Nina,

Thank you for your fantastic feedback. We're thrilled to hear that Sophie, Abiola, and Irmak provided efficient and thorough support throughout your flat sale and house purchase journey. It's great to know you enjoyed working with them.

Best regards,
JMW.

Rated 5 out of 5 stars

I cannot thank Mark enough for the…

I cannot thank Mark enough for the support he gave me throughout my claim. He helped me through a horrible circumstance over a long period of time, always making me feel listened to, supported and genuinely prioritised.

He fought for me when I needed someone in my corner, and we were successful because of his dedication, knowledge and persistence. I am incredibly grateful for everything he has done for me and would recommend him without hesitation.

March 9, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Amy-Rose,

Thank you for your heartfelt feedback. We're so glad to hear that Mark provided you with the support and dedication you needed throughout your claim. It's wonderful to know that you felt prioritized and listened to during such a challenging time.

Best regards,
JMW.

Rated 5 out of 5 stars

Professional, Supportive and Reassuring Throughout

I recently instructed JMW Solicitors to act on my sons behalf in a case that had been hanging over us for over 3 years. I want to thank Arabella Dulcie for her support. I can honestly say she was clear and reassuring throughout the entire process. She explained everything in a way we could understand and was always available whenever we needed communication or advice which really helped put us at ease. She also recommended the right barrister for court who was excellent and helped achieve the best possible outcome for my son.
We are extremely grateful for all the support and professionalism shown throughout and would definitely recommend JMW Soliciors.

March 15, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Katy,

Thank you for your kind words. We're delighted to hear that Arabella provided clear and reassuring support throughout your son's case. It's great to know that her recommendations contributed to a positive outcome.

Best regards,
JMW.

Rated 5 out of 5 stars

Saeed&Shauna

Shauna and Saeed at JMW Solicitors are on another level. From day one, they took full control of the situation and handled everything with precision, confidence, and zero wasted time. No chasing, no confusion just results … Their communication was sharp, their approach was strategic, and they delivered exactly what was needed without any stress on our side.
Outstanding from start to finish.

April 1, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Hassan,

Thank you for your fantastic feedback. We're thrilled to hear that Shauna and Saeed provided such precise and confident support throughout your experience. It's great to know that their communication and strategic approach made the process stress-free for you.

Best regards,
JMW.

Rated 5 out of 5 stars

Excellent - Complex crypto dispute

Excellent - Graham, James, and Lily helped enormously with a crypto dispute that was complex and took a number of years for settlement. Throughout, they were always attentive and incorporated our ideas and feedback. Most importantly, collaborative rather than dismissive of our own insights and work. In the end, we achieved the settlement we set out for despite the numerous challenges along the way that were expertly handled.

May 15, 2026
Unprompted review
JMW logo

Reply from JMW

Hello,

Thank you for your excellent feedback. We're glad to hear that Graham, James, and Lily provided attentive support throughout your case.

Best regards,
JMW.

Rated 5 out of 5 stars

Saeed & Shauna 10/10

I’ve been dealing with Saeed & Shauna from JMW for quite a while now and they have been absolutely brilliant! Very professional, informative and helpful through out the whole process I couldn’t be happier! Highly recommend to anyone in the need of help or even a little advice!

May 13, 2026
Unprompted review
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Reply from JMW

Hi Khaleef,

Thank you for your fantastic feedback. We're thrilled to hear that Saeed and Shauna provided you with professional and helpful support throughout the process.

Best regards,
JMW.

Rated 5 out of 5 stars

Experience with JMW was fantastic!

Experience with JMW was fantastic. The whole team in commercial litigation showed really good attention to detail, however, the standout members of the team were Ellie, Jack & Scott.

Thank you for your assistance.

May 13, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Matthew,

Thank you for your fantastic feedback. We're thrilled to hear that Ellie, Jack, and Scott made a positive impact on your experience with our commercial litigation team.

Best regards,
JMW.

Rated 5 out of 5 stars

I cannot recommend JMW more highly

I cannot recommend JMW more highly. Ten stars, if I could! Outstanding service in every way from Helen Kelsall and Olivia. Professional, understanding of human frailties (this client in my case) and 24/7 availability. I found the partnership to handle my speeding case via Google. Now I give the reader of this - a personal recommendation. The confidence to make contact with JMW will result in an overwhelmingly reassuring experience over and above what a first-timer might expect. Far beyond my naive expectations from a lawyer. THANK YOU HELEN AND OLIVIA!

May 14, 2026
Unprompted review
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Reply from JMW

Hi Jan,

Thank you for your outstanding feedback. We're thrilled to hear that Helen and Olivia provided you with such professional and understanding service.

Best regards,
JMW.

Rated 5 out of 5 stars

Magistrates Court

My business had made a simple honest mistake with paperwork. A few days before the magistrates hearing I contacted Helen at JMW. JMW were able to get the issue quickly resolved
Delighted with JMW

May 12, 2026
Unprompted review
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Reply from JMW

Hi Papa K,

Thank you for your positive feedback. We're pleased to hear that Helen was able to quickly resolve the paperwork issue before your magistrates hearing.

Best regards,
JMW.

Rated 5 out of 5 stars

Highly recommend solicitor Kathryn…

Highly recommend solicitor Kathryn Morgan in the Wills Trusts and Estates Planning team. Professional and calm at all times. Highly efficient. Great communicator.

May 1, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Susan,

Thank you for your fantastic feedback. We're pleased to hear that Kathryn provided professional and efficient support while communicating effectively throughout the process.

Best regards,
JMW.

Rated 5 out of 5 stars

Needed to find a solicitor for a case…

Needed to find a solicitor for a case and found JMW got a great quick polite responce helped all the way through jade was fantastic sorting everything out and on the day paddy came listened to what I had to say processed it to legal terms and got the fantastic result of no prosecution was really happy with it, also a quick mention louise that took payments was polite understanding thank you will be contacting again if ever need there services again

May 12, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Shane,

Thank you for your positive feedback. We're thrilled to hear that Jade and Paddy provided excellent support throughout your case, and that you were pleased with the outcome. It's great to know that Louise also made your experience smooth.

Best regards,
JMW.

Rated 5 out of 5 stars

Cara Doyle - expertise and service

Cara was patient helpful and clear in her explanation of our options and possible solutions

May 9, 2026
Unprompted review
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Reply from JMW

Hi Aruther,

Thank you for your positive feedback. We're pleased to hear that Cara provided patient and clear explanations regarding your options and solutions.

Best regards,
JMW.

Rated 5 out of 5 stars

Excellent from the very start

I cannot thank my solicitor Katie Nolan enough for all of her amazing help and support throughout my claim. From the very start she was supportive, approachable and professional. She always explained each and every step clearly and she constantly kept me updated. Katie has helped change my life and has fought to get the justice that I deserve. Me and my family can’t thank her enough for everything that she’s done, not just for me but for our family as a whole. I am very grateful for Katie.

May 12, 2026
Unprompted review
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Reply from JMW

Hi Shannon,

Thank you for your heartfelt feedback. We're thrilled to hear that Katie provided such exceptional support throughout your claim and made a positive impact on your life and your family's.

Best regards,
JMW.

Rated 5 out of 5 stars

I would like to thank Helen Kelsall and…

I would like to thank Helen Kelsall and her mentor Olivia for their excellent work in handling my road traffic accident case with CPS over the last 6 months which achieved a positive outcome.
From the start to finish, they have both been professional and supportive throughout the whole process and arranged a wonderful counsel to represent me.
Thank you both for your support, kindness and professionalism during what was a very stressful time xx

May 12, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Thama,

Thank you for your heartfelt feedback. We're thrilled to hear that Helen and Olivia provided you with professional support throughout your road traffic accident case. It's great to know that you achieved a positive outcome.

Best regards,
JMW.

Rated 5 out of 5 stars

JMW for legal advice

I was recommended JMW for legal advice following an incident where a driver knocked me off my cycle. My case was handled by Laura Roche on a no win no fee basis.
The service I received was excellent. Professional, patient, efficient and at all times the communication was prompt and clear. Laura was highly effective on pursuing my case and she achieved a very good outcome in settlement.
I would pass on this recommendation to anyone unfortunate enough to need support after such an accident.

May 11, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Andy,

Thank you for your positive feedback. We're pleased to hear that Laura provided excellent service and achieved a good outcome for your case.

Best regards,
JMW.

Rated 5 out of 5 stars

I am extremely happy with the service…

I am extremely happy with the service provided by the solicitor team for successfully completing my visa renewal in such a short time. The whole process was handled professionally and efficiently, which made everything stress-free for me.
A special thanks to Mr. Kaleem, who was very kind, supportive, and always quick to reply to all my visa-related queries. He explained everything clearly and guided me throughout the process with patience and professionalism.
I highly recommend their services to anyone looking for reliable and excellent immigration support.

May 11, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Ashish,

Thank you for your fantastic feedback. We're thrilled to hear that Kaleem provided the support and guidance you needed for your visa renewal. It's great to know that the process was stress-free for you.

Best regards,
JMW.

Rated 5 out of 5 stars

Consumate professionals

This is the second time my family have used JMW after being referred to Hojol Uddin by a good friend. On both occasions, the communication, clarity and result have all been top notch! Jack Pittam was clear, patient and understanding at all stages. Both are a credit to the legal profession and I would have no hesitation in recommending them to others.

May 7, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Graham,

Thank you for your fantastic feedback. We're thrilled to hear that both Hojol and Jack provided clear and patient support during your experiences with us.

Best regards,
JMW.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Highly recommend. Thank you Scott & Holly

April 30, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Tracy,

Thank you for your excellent feedback. We're thrilled to hear that Scott and Holly provided you with outstanding service from start to finish.

Best regards,
JMW.

Rated 5 out of 5 stars

Iconic Firm of Solicitors

I have been a client of JMW for over 50 years. Their service never fails to impress. Cara & Emily looked after my recent legal requirements admirably. I would strongly recommend this long standing law firm to anyone seeking professional legal represntation.

April 27, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Kathleen,

Thank you for your long-standing support and kind words. We're thrilled to hear that Cara and Emily provided you with admirable service for your recent legal needs.

Best regards,
JMW.

Rated 5 out of 5 stars

Solicitors with compassion

I can’t thank our solicitor, Lucy Mellor, enough for the outstanding support throughout our claim. From start to finish, she was incredibly compassionate, approachable, and professional. She took the time to explain every step clearly, ensuring we always understood the process, and kept us regularly updated, which gave us real peace of mind. Her dedication and care made a difficult situation much easier to navigate, and we are truly grateful for everything she has done.

May 6, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Sue,

Thank you for your kind words about Lucy. We're delighted to hear that she provided compassionate and professional support throughout your claim, ensuring you felt informed and at ease.

Best regards,
JMW.

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