I absolutely LOVE Joah Brown it’s become my favorite website to get all my amazing everyday staple pieces to be comfortable and stylish all at the same time! I’m obsessed with everything and little by... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The items arrived quickly. A top was a little snug. I had to return it and exchange for a medium, which went well. Turnaround was very fast. I like the material and styling of the top (although mayb... See more
Company replied
Their clothes are stiff uncomfortable material. They also will charge a shipping fee for any returns, just be aware of that. One of the shirts I got was a cute fit but crop is super short where like i... See more
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okay this isn't the first time I've bought from Joan Brown. I absolutely love their oversized straight-leg joggers; the fabric is neither too thick nor too thin—it's a very comfortable and breathable... See more
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Company details
Written by the company
Women's fashion label featuring a collection of classic and comfortable styles. Made in Los Angeles.
Contact info
United States
- JBTEAM@JOAHBROWN.COM
- www.joahbrown.com
4.0
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JOAH BROWN
Hi Anna,
We're sorry to hear this! It looks like your order was marked as delivered, please file a claim for a lost shipment on our site or reach out to our team directly at jbteam@joahbrown.com for further assistance.
Best,
The JB Team
I highly recommend Joah Brown products
I highly recommend Joah Brown products. Love couple everything I have gotten from them.
March 9, 2026
Reply from JOAH BROWN
Hi Pie,
Thank you for sharing your love for JOAH BROWN!
Best,
The JB Team
The pictures on the website are…deceiving!
The pictures on the website are deceiving. My wife's breasts were showing. When asked to return they said it was a sale... Be very careful to purchase from this company!!
March 9, 2026
Reply from JOAH BROWN
Hi Marc,
We're sorry to hear the fit didn't work out! If you or your wife ever have any sizing or fit questions prior to purchase please don't hesitate to reach out, especially for final sale items. In this case it looks like our team has resolved this for you via email, please feel free to follow back up with us directly if you have any further questions.
Best,
The JB Team
Great product and excellent service
March 6, 2026
Reply from JOAH BROWN
Hi Mark,
Thank you for your kind feedback. We are thrilled to hear you had a great experience shopping with us!
Best,
The JB Team
Reply from JOAH BROWN
Hi Nuriia,
We take quality concerns seriously and are here to help answer any questions you may have about our pieces. Our stylists would also be happy to point you towards styles or fabrics that we'll know you'll love, please feel free to reach out to our team!
Best,
The JB Team
Worth it!
Everything I have ordered from Joah Brown has been high quality and designed to really fit well and fall nicely. Love the Empire Joggers! I wish there was a light cream color! A little pricey but worth it!
March 6, 2026
Reply from JOAH BROWN
Hi MW,
We are thrilled to hear your love for JOAH BROWN and your Empire Joggers! We’ll be sure to pass along your request for a cream color, in hopes of this being an option in the future.
Best,
The JB Team
I just LOVE all of the designs
I just LOVE all of the designs. So cozy and so pairs w/ everything, & hot AF! Even if the price tag is a little high for me, I save for their pieces because I know that they are made in the US & I can’t find an even more “me” style. I love you JB!!
March 5, 2026
Reply from JOAH BROWN
Hi Zoey,
This makes us so happy to hear! We can't wait to see what you pick out next. Thank you for choosing JOAH BROWN! 🖤
Best,
The JB Team
Terrible quality
Terrible quality! Shirts for $10 on Amazon or Shein feel nicer than their tops. The top I ordered was not just cropped, it went up above my sports bra unlike the photos (and I am VERY petite). I attempted to return it after one brief wear, but they refused it since I removed the tag and are "sending it back to me". Terrible customer service and product. What a scam!
March 12, 2026
Unprompted review
Reply from JOAH BROWN
Hi Christina,
We're sorry to hear about your disappointment regarding the fit of the top received. We understand some styles may not be for everyone and have a returns system in place to provide refunds, size exchanges, or store credit for items that meet our return criteria. However our team can not accept back items once they have been worn and the hang tag has been removed. This information is available for review prior to purchase in our Return Policy. We always recommend fully inspecting and trying on garments upon delivery and prior to removing the tag so a return can be processed if the fit doesn't work out.
Best,
The JB Team
Reply from JOAH BROWN
Hi Anna,
Thank you for choosing JOAH BROWN!
Best,
The JB Team
Reply from JOAH BROWN
Hi,
We're so glad to hear you had a good experience with our customer service team, we're always here to help! Thank you for choosing JOAH BROWN.
Best,
The JB Team
Happy outcome
At first, I was skeptical due to clothing mostly being made to fit slim figures. The largest size I saw was an L, and I was wondering where the XLs were? I took a chance and placed an order. After trying my garments on, I was highly satisfied with both the fit and the look. The garments had such a decent amount of stretch to them. I am considered plus-size, weighing 180 lbs. I was 100% satisfied with my purchase, and the delivery/shipment was done promptly.
March 5, 2026
Reply from JOAH BROWN
Hi Karul,
We are so glad that you are loving your pieces! We take pride in our custom fabrications are so glad you are happy with them too. 🖤
Best,
The JB Team
Reply from JOAH BROWN
Hi Melissa,
We are thrilled to hear you had such a great experience shopping with us. 🖤
Best,
The JB Team
The quality and style of their products…
The quality and style of their products are unique. They process and deliver your order timely and I like the packaging.
March 5, 2026
Reply from JOAH BROWN
Hi Diane,
Thank you for your kind feedback! We are thrilled to hear that your order was processed and delivered to you quickly.
Best,
The JB Team
I’ve bought two products I like the…
I’ve bought two products I like the type of clothing and the quality. It’s a little pricey, but satisfied.
March 5, 2026
Reply from JOAH BROWN
Hi Lisa,
Thanks for choosing JOAH BROWN. We're glad to hear you've been loving the quality of your pieces, and you're satisfied with the items you've purchased!
Best,
The JB Team
The product is great and the shipping…
The product is great and the shipping was fast which i loved.
March 5, 2026
Reply from JOAH BROWN
Hi Fashion,
We are so glad you love your Relaxed Long Sleeve and that your order arrived quickly!
Best,
The JB Team
The quality does not equal the cost
The quality does not equal the cost. Highly disappointing. My experience with pockets falling apart at the seams and lack of customer service would have me now strongly encouraging people to steer clear of this brand. They charge top quality prices and don’t care to back it up. Trust me, it’s not worth it.
I followed all care instructions.
I had them maybe a few months and washed them a handful of times before the seems started coming apart.
I reached out kindly asking for a solution, including a simple repair of both pockets.
>$200 sweatpants shouldn’t do this… and/or actually be supported by its own brand with a replacement or repair at the very least.
March 2, 2026
Reply from JOAH BROWN
Hi Casey,
We’re committed to delivering high-quality products and stand behind the standards we set for our materials and construction. Over time, factors such as frequency of wear, care methods, and general use can impact the condition and longevity of any garment.
While we do offer support for manufacturing-related concerns within a defined timeframe, situations reported after extended use are evaluated on a case-by-case basis. We always encourage customers to reach out to our team with any concerns so they can be reviewed appropriately.
We value transparency and continuously use customer feedback to improve both our products and overall experience.
Some of the styles are good quality…
Some of the styles are good quality other are not and over prized
March 4, 2026
Reply from JOAH BROWN
Hi Anna,
Thank you for choosing JOAH BROWN! If you ever have any style or fabric questions prior to purchase please don't hesitate to reach out, our stylists would be happy to point you towards items that we know you'll love.
Best,
The JB Team
Obsessed with all your clothes I want…
Obsessed with all your clothes I want to buy everything on your site !!! Love love love !!
March 4, 2026
Reply from JOAH BROWN
Hi Rena,
We love to hear your love for JOAH BROWN! Can't wait to see what you order next.
Best,
The JB Team
The process was seamless
The process was seamless! So nice and simple. So amazing and appreciated!
March 4, 2026
Reply from JOAH BROWN
Hi Andrea,
Thank you for your kind feedback, this makes us so happy to hear. Can't wait to see what you try next!
Best,
The JB Team
I have been ordering JOAH BROWN women’s…
I have been ordering JOAH BROWN women’s clothing now for 4 years , the quality is the best I have ever bought! They are consistent year after year. Each piece crafted with the upmost quality I have ever worn. From the time of purchase to delivery, prompt shipping snd delivery!
March 4, 2026
Reply from JOAH BROWN
Hi Yenick,
Thank you for being a loyal JOAH BROWN customer! It means the most to us that you continue to chose our brand year after year.
Best,
The JB Team
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