Vehicle - Fantastic 10/10 After sales service - 2/10 Starting with almost non existent contactability at service hub to broken promises like the app, service workshop at Vauxhall st. for EVs and read... See more
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Very disappointed with the service and the cost is very expensive. Extra prats are very expensive and take a lot of time to fix. Specially a guy name Zafar the guy never responded when he was responsi... See more
Service advisors never answers phone Extreme lack of professionalism Arbitrary service interval which is half of what BYD has stipulated in the manual
Very poor after service. John Keells has a different more frequent service intervals than what is recommended by BYD Chine for Sri Lanka. They are only focused on more profit and unfair and unethical... See more
1.8
Poor
22 reviews
No history of asking for reviews
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Very unprofessional employees. No oversight from managers. Extremely incompetent, irresponsible company...vehicle is great but zJKCG is terrible....
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I bought a secondhand BYD in sri lanka , and I asked JKCG to change the ownership information to myself , its a 2 mins job .. but after 4 months .. is't is not updated
January 3, 2026
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