The application process was thorough, but also straightforward. I am finding the app very helpful, so hopefully it will help keep me on track. I love how the app shows the next order date and the... See more
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Review summary
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Reviews shaping this summary
I spoke to customer service twice before starting as I changed my start date as wouldn’t be home to receive my first Mounjaro so order had to be cancelled and reordered. Both customer service assistan... See more
Been with voy 9 months lost 5 stone 9lbs so far. Voy have been incredible and I have had support the full way. It’s given me my life back and I now have a normal blood pressure readings and... See more
I now make better choices for food, smaller portions concentrate more on protein and less carbohydrates. Hydration has become a major factor for me, I drink more water than I ever have done.
Company details
About Voy
Written by the company
Voy - science-led healthcare. Led by the country's leading medical experts.
Contact info
United Kingdom
- www.joinvoy.com
4.7
Excellent
20K reviews
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Fast delivery
April 28, 2026
Very quick response to my issue
Very quick response to my issue . Resolved no problems .
April 27, 2026
Delivery came ahead of time and all was…
Delivery came ahead of time and all was very professional.
April 27, 2026
They are very thorough checking on…
They are very thorough checking on weight and progress. Also suggesting healthy alternatives.
April 28, 2026
Help when needed.
April 28, 2026
Order arrived quickly
Order arrived quickly. Best thing I ever did. Full support off Voy, making this weight loss journey feel so easy. Everything very easy to follow. I feel like I have had my own personal weight loss team every step so far.
April 28, 2026
Great easy journey with lots of support
April 29, 2026
Helpful advice
I talked to a “person” who explained how Voy works, delivery was fast and I’ve had several emails offering help and guidance even though I haven’t actually started to use yet , as have bee by n so busy , I’ll write more informed review soon
April 27, 2026
Problem was solved quickly with no…
Problem was solved quickly with no issues very efficient
April 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Purchase went fine however delivery was…
Purchase went fine however delivery was a pain.
Royal Mail sent out email stating delivery time , however this time changed a further two times meaning I had to wait the whole day in for delivery !
April 29, 2026
Reply from Voy
Hello,
Thanks for taking the time to share your feedback, and I’m really sorry the delivery experience didn’t go as expected after a smooth purchase.
We’d really appreciate the opportunity to look into this further and understand exactly what happened. We’ll be reaching out to you directly to clarify the details and see how we can support you.
Thank you again for flagging this; we truly value your feedback and hope we can turn this experience into a much more positive one.
Best,
The Voy Team
I have now changed to mounjuro as the…
I have now changed to mounjuro as the other meds did nothing at all for me and as I had signed for six months could not cancel - first two week on this and seen a loss for first time in 6 months
April 26, 2026
Reply from Voy
Hello,
We appreciate you taking the time to share your experience. We’re sorry that the initial medications weren’t as effective as you expected, and we understand how frustrating that can be. As with any treatment, results can vary from person to person.
We’re really glad to hear you’re now seeing positive changes, and we appreciate you sharing this with us.
A member of our team will be reaching out to you shortly to check in and ensure you feel fully supported moving forward.
Best,
The Voy Team
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